Ratings based on 1,316 Verified Reviews

4.0 out of 5
80% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller

Was portrayed as a 4 Star

Posted 11-Aug-2017
The staff was friendly, helpful and courteous! We have traveled all over the world and stayed at 4 Star hotels. The room was clean, however, for 2 people staying 4 nights on vacation, it was like living in a broom closet. No dresser to put your clothes away and the closet was half taken up by the safe , we were tripping over each over for 4 days. If your in Ottawa on business by yourself and only staying 1-2 nights I'm sure it would be fine, but not for 2 people in an extended stay! Again, very clean, courteous, professional staff.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 9-Aug-2017
We always stay at Arc the Hotel when we are in Ottawa. We love the cleanliness and the modern look of the hotel and the close proximity to everything. The staff are always polite and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveller

Good location with friendly hotel staff

Posted 19-Jul-2017
Location is best! All staffs are super nice! Roon was clean and good size! I enjoyed every minute of it.
4 out of 5
Recommended
for Business Travellers
by A verified traveller from Ottawa

Nice hotel. Rooms are small.

Posted 18-Jul-2017
Cons: There is no option to buy movies on TV. Rooms are small.
Hotel was converted from an office building, so there are lots of steps at the front door and near the elevator and restaurant. Rooms are clean, but small. Location is central in the downtown financial / office district.
5 out of 5
Recommended
for Everyone
by A verified traveller from Portsmouth UK

Ottawa 20017

Posted 16-Jul-2017
Pros: Very friendly staff
Location: Close to the centre of the city
A great stay, very good service and a great location for the centre of the city
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Jul-2017
It was a good stay . Hotel was nice and clean . Stuff's were very nice too .
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Jul-2017
The Hotel Condition ahr what wi expectet -the Restaurant is not recomondable
4 out of 5
Recommended
for Couples
by A verified traveller

Steps away from everything

Posted 9-Jul-2017
Pros: Very centrally located. Kind, helpful, accommodating staff.
Cons: The window coverings are blackouts, which allow for light or privacy but not both.
Location: Very close to Parliament hill, restaurants, shops and the canal.
I was greeted promptly and offered 2 complimentary glasses of wine at the hotel lounge, which was lovely. The rooms are a bit tight and the parking is very expensive. If you are looking for a place to sleep without too many other amenities, this hotel is a great option.
5 out of 5
Recommended
for Everyone
by A verified traveller from Syracuse NY

Excellent in every way

Posted 5-Jul-2017
We could walk to the museums, etc that we wanted to see. Valet parking. The car stayed parked until we left. We had a pricey, but really exceptional, breakfast. Helpful, friendly staff at all levels. Would stay there again
4 out of 5
by A verified traveller from Cambridge, ON

Close to everywhere that we needed to be

Posted 4-Jul-2017
Pros: Really liked the location, coffee bar and the comfortable lounge area for reading papers, etc. Liked the size of the hotel, which added to the quiet.
Cons: Being able to open the windows. The room was cold and then hot, so maybe a better unit.
Location: Great location to everything around Parliament Hill and the market area
Staff went out of way to make sure guests felt welcome with wine and appetizers, bags of chips and chocolate bars for Canada Day, umbrellas for the stay, and apples each day. Room temperature was hard to control and the sound from unit bothered us. Too bad we couldn't open up the windows for even noise and fresh air. Found restaurant food was good but not enough of it. My husband's breakfast was not all that good. Nice and quiet stay in general.