Ratings based on 501 Verified Reviews

3.5 out of 5
77% of guests recommend
3.3 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
for Everyone
by A verified traveller from Kuala Lumpur

Hotel that doesn't fail to amuse me

Posted 3-Aug-2017
Pros: Location and cleanliness of the room
Cons: The hotel staff should be more friendly. Sometimes, a pleasant smile will make a whole lot difference.
Location: Location is the reason I choose this hotel. It's located at the heart of the city and accessible to tourist spot. Easy.
I've stayed this hotel many times. Each time I came to KK, I will try to book this hotel since the location is very strategic and easy access. The room is comfy and clean.
3 out of 5
for Everyone
by A verified traveller from Stemboat,Colorado

Overnight stay

Posted 15-Jul-2017
This is a hotel lacking in maintenance and upkeep. On the negative the carpets were worn and dirty and the room and hallways needed paint. On the plus side the bed was comfortable and shower water pressure was excellent. The sheets were soft and clean even if one wondered about overall cleanliness especially in the shower area. Overall it is a hotel going to seed with excellent and helpful staff. I stayed only overnight and would,probably,not return seeing as there are many other choices in Kota Kinabalu. Close to a mall and a bunch of open air seafood eateries on the seawall. There is a 5 Rupiah airport bus and a fixed 30 rupiah taxi to/ from airport...buy your voucher in the airport...as taxi fares are highly subjective and 'negotiable'. Never get in without ascertaining the fare!
3 out of 5
by A verified traveller

Good location but poor toilet condition

Posted 8-Jun-2017 on Hotels
The toilet needs some refurbishment - moldy tiles needs to be cleaned and the shower room doors are fragile. Carpets were dirty - need some deep cleaning.
2 out of 5
by A verified traveller

Nice hotel near to shopping mall.

Posted 21-May-2017
I hve.been check-in this hotel few times on outstation trip. This is the wrose trip. 1st check-in, the staff uphappy with my register by no using full name. When go to our room, the bed sheet look like vry dirty, I ask to chg., & on the 2nd day, even a lot of water drops from the roof, luckly didn't wet our shoes & clothing & we chg.room.This is the 1st time I book fr.expedia got this problem. Without breakfast(I think the room rate all with breakfast), bed sht dirty & water fr.the roof need to chg.room.
2 out of 5
by A verified traveller

Won't stay there again

Posted 19-May-2017 on Hotels
This hotel is so old. The bathroom is very dirty and the room is quite noisy.
3 out of 5
by A verified traveller from Kuala Lumpur

Hotel at the city centre

Posted 8-May-2017
Pros: Room with sea view.
Cons: Please provide cleaner towels.
Location: Suria shopping centre is just opposite the hotel.
The hotel facilities are old but the room is clean. However, towels can be really dirty. The room with sea view is superb. If you do not mind about dirty towels, this could be a good hotel for you to stay.
4 out of 5
by warren

This traveller left a rating score only Posted 22-Apr-2017 on Hotels
4 out of 5
by Jassin

Good and pleasant. Wiil come back to stay there.

Posted 11-Apr-2017 on Hotels
The stay at the hotel was pleasant, it was clean and HK service was good. The breakfast served can be improved. On the whole it was a good stay for me and my friends.
4 out of 5
by Mark A Artherton

This traveller left a rating score only Posted 8-Apr-2017 on Hotels
3 out of 5
by Zull

More tidy up

Posted 25-Mar-2017 on Hotels
Ok la