Ratings based on 2,515 Verified Reviews

4.1 out of 5
85% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia-Verified Reviews
4 out of 5
by A verified traveller

Posted 20-Aug-2019
Comment from Hotel Management
20-Aug-2019 by Krish , Hotel Management
Hello ! Thank you for posting your Coast Edmonton Plaza hotel by APA stay experience Expedia. We appreciate your positive feedback and will for sure share it with our team members. Feedback like these are critical to our ambassadors morale and will certainly encourage them to continue their excellence in customer satisfaction. At Coast, we strive to deliver a refreshing stay each visit and are so glad to hear you enjoyed your time with us. We truly appreciate knowing about your experience, so we can share with our team to celebrate our successes, as well as continually improve so we can make each stay a little better. We look forward to welcoming you back soon and we truly appreciate the 4 on 5. Krish Mani Rooms Division Manager
5 out of 5
by A verified traveller

Posted 20-Aug-2019
Comment from Hotel Management
20-Aug-2019 by Krish , Hotel Management
Hello ! Thank you for posting your Coast Edmonton Plaza hotel by APA stay experience Expedia. We appreciate your positive feedback and will for sure share it with our team members. Feedback like these are critical to our ambassadors morale and will certainly encourage them to continue their excellence in customer satisfaction. At Coast, we strive to deliver a refreshing stay each visit and are so glad to hear you enjoyed your time with us. We truly appreciate knowing about your experience, so we can share with our team to celebrate our successes, as well as continually improve so we can make each stay a little better. We look forward to welcoming you back soon and we truly appreciate the 15 stars. Krish Mani Rooms Division Manager
5 out of 5
by A verified traveller

Posted 19-Aug-2019
Staff was extremely friendly and rooms were clean.
Comment from Hotel Management
20-Aug-2019 by Krish, Hotel Management
Hello ! Thank you for posting your Coast Edmonton Plaza hotel by APA stay experience Expedia. We appreciate your positive feedback and will for sure share it with our team members. Feedback like these are critical to our ambassadors morale and will certainly encourage them to continue their excellence in customer satisfaction. At Coast, we strive to deliver a refreshing stay each visit and are so glad to hear you enjoyed your time with us. We truly appreciate knowing about your experience, so we can share with our team to celebrate our successes, as well as continually improve so we can make each stay a little better. We look forward to welcoming you back soon and we truly appreciate the 5 on 5. Krish Mani Rooms Division Manager
5 out of 5
by A verified traveller

Posted 19-Aug-2019
Comment from Hotel Management
20-Aug-2019 by Krish , Hotel Management
Hello ! Thank you for posting your Coast Edmonton Plaza hotel by APA stay experience Expedia. We appreciate your positive feedback and will for sure share it with our team members. Feedback like these are critical to our ambassadors morale and will certainly encourage them to continue their excellence in customer satisfaction. At Coast, we strive to deliver a refreshing stay each visit and are so glad to hear you enjoyed your time with us. We truly appreciate knowing about your experience, so we can share with our team to celebrate our successes, as well as continually improve so we can make each stay a little better. We look forward to welcoming you back soon and we truly appreciate the 5 on 5. Krish Mani Rooms Division Manager
4 out of 5
by A verified traveller

Posted 18-Aug-2019
You can improve your choice of house red wine - do not recall what it was but it was awful
Comment from Hotel Management
20-Aug-2019 by Krish , Hotel Management
Hello ! Thank you for staying with us at the Coast Edmonton Plaza Hotel by APA. We know that you have many options when deciding where to stay, and we appreciate you choosing Coast Hotels. At Coast, we strive to deliver a refreshing stay each and every visit, and are disappointed that we fell short on your time with us. We truly appreciate knowing about your experience so we can share with our team and work to continually improve. I know that does not change your experience, but rest assured we have heard your concerns and are doing our best to address them. I hope we have the opportunity to welcome you back soon and deliver a great Coast Hotels stay. Sincerely, Krish Mani Rooms Division Manager Coast Edmonton Plaza Hotel by APA
2 out of 5
by A verified traveller

Posted 17-Aug-2019
Does not worth the money paid. No breakfast pr any other tactility
Comment from Hotel Management
17-Aug-2019 by Krish , Hotel Management
Hello ! Thank you for staying with us at the Coast Edmonton Plaza Hotel by APA. We know that you have many options when deciding where to stay, and we appreciate you choosing Coast Hotels. At Coast, we strive to deliver a refreshing stay each and every visit, and are disappointed that we fell short on your time with us. We do have rates which includes breakfast and some which includes parking - and everything is transparent to a guest while they make the choice to book. We truly appreciate knowing about your experience so we can share with our team and work to continually improve. I hope we have the opportunity to welcome you back soon and deliver a great Coast Hotels stay. Sincerely, Krish Mani Rooms Division Manager Coast Edmonton Plaza Hotel by APA
2 out of 5
by A verified traveller from Lethbridge

Posted 17-Aug-2019
Old and outdated. Shower drains flood. AC was crap. Hidden parking fee per day on top of hotel rate. Junkies everywhere. Disappointed.
Comment from Hotel Management
17-Aug-2019 by Krish , Hotel Management
Hello ! Thank you for staying with us at the Coast Edmonton Plaza Hotel by APA. We know that you have many options when deciding where to stay, and we appreciate you choosing Coast Hotels. At Coast, we strive to deliver a refreshing stay each and every visit, and are disappointed that we fell short on your time with us. We do have rates which includes includes parking - and all rates are transparent to a guest while they make the choice to book. We truly appreciate knowing about your experience so we can share with our team and work to continually improve. I hope we have the opportunity to welcome you back soon and deliver a great Coast Hotels stay. Sincerely, Krish Mani Rooms Division Manager Coast Edmonton Plaza Hotel by APA
4 out of 5
by A verified traveller from Valleyview AB

Posted 14-Aug-2019
Nice hotel, good sized room. Pet friendly which was important.
Comment from Hotel Management
14-Aug-2019 by Krish , Hotel Management
Hello ! Thank you for posting your Coast Edmonton Plaza hotel by APA stay experience. We appreciate your positive feedback and will for sure share it with our team members. Feedback like these are critical to our ambassadors morale and will certainly encourage them to continue their excellence in customer satisfaction. At Coast, we strive to deliver a refreshing stay each visit and are so glad to hear you enjoyed your time with us. We truly appreciate knowing about your experience, so we can share with our team to celebrate our successes, as well as continually improve so we can make each stay a little better. We look forward to welcoming you back soon and we truly appreciate your rating. Krish Mani Rooms Division Manager Coast Edmonton Plaza Hotel by APA
3 out of 5
by A verified traveller from Fort McMurray

Posted 13-Aug-2019
Didnt like having to pay for parking. Pretty small room, but a good location
Comment from Hotel Management
13-Aug-2019 by Krish , Hotel Management
Hello ! Thank you for staying with us at the Coast Edmonton Plaza Hotel by APA. We know that you have many options when deciding where to stay, and we appreciate you choosing Coast Hotels. At Coast, we strive to deliver a refreshing stay each and every visit, and are disappointed that we fell short on your time with us with regard to the parking charges which in downtown is somewhat of a norm and are noted in Expedia policies as well, if you scroll down on the hotel page. We truly appreciate knowing about your experience so we can share with our team and work to continually improve. I know that does not change your experience, but rest assured we have heard your concerns. Have a great day ! Sincerely, Krish Mani Rooms Division Manager Coast Edmonton Plaza Hotel by APA
2 out of 5
by A verified traveller

Posted 12-Aug-2019
This place is very pleasing to the eyes, that's about it. They don't have free parking, even tho there was no note of that here. Bed was sub par, only an ice bucket and coffee pot in the room, but hey, the toilet will shoot water at your arse!! Someone within management figured they should save a few bucks and put economy sized pump bottles of shampoo, conditioner, body wash, and hand lotion in the bathroom! I'll never stay with an APA hotel ever again.
Comment from Hotel Management
13-Aug-2019 by Krish , Hotel Management
Hello ! Thank you for staying with us at the Coast Edmonton Plaza Hotel by APA. We know that you have many options when deciding where to stay, and we appreciate you choosing Coast Hotels. At Coast, we strive to deliver a refreshing stay each and every visit, and are disappointed that we fell short on your time with us with regard to our environmental initiative for guest amenities. Parking charges are clearly noted in Expedia policies as well, if you scroll down on the hotel page. We truly appreciate knowing about your experience so we can share with our team and work to continually improve. I know that does not change your experience, but rest assured we have heard your concerns. Have a great day ! Sincerely, Krish Mani Rooms Division Manager Coast Edmonton Plaza Hotel by APA