Ratings based on 2,090 Verified Reviews

4.0 out of 5
80% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia-Verified Reviews
2 out of 5
by A verified traveller

Posted 23-Jul-2019
The hotel plaza area (including staff) and food from the local restaurant is great. Everything other than that needs upgrading and renovations. Beginning with wandering about the hotel to figure out how to get up the tower building, I understand I went a little under budget getting the tower, but there are no directions around to find your way through the other half of the hotel. The bedding was under my expectations, to say the least. The cleaning staff was AWESOME. My biggest upset was my check-out, I called in the morning to get a late check-out as I had a business meeting in Colorado Springs @ 9 A.M., upon return to the hotel, I had passed my 11 o’clock deadline for my keys to be able to access the room, I believe I arrived at 11:30, I was stuck in a line until 12:45 just to get access to the room to retrieve my luggage. Above that, I was getting knocks at the door every 20 minutes after getting into my room to pack my last minute things and clean myself up before heading home. I would have met my 12:30 if it weren’t for so many delays. The location JUST BECAUSE it’s in the middle of EVERYTHING, is astounding, but that’s all. I won’t stay there again.
5 out of 5
by A verified traveller

Posted 22-Jul-2019
Great location. Parking was tough fifty more chargvcffffggh
3 out of 5
by A verified traveller

Posted 22-Jul-2019
Location is prime but hard to access and location of parking
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 22-Jul-2019
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 22-Jul-2019
2 out of 5
by A verified traveller

Posted 22-Jul-2019
I like that the property is downtown and easy to access. I do not like that there were roaches crawling around.
4 out of 5
by A verified traveller from Gillette, Wy

Posted 22-Jul-2019
Nice place, comfy beds. Would go back. Yard House has good food.
5 out of 5
by A verified traveller

Posted 22-Jul-2019
Problem with check in was not fault of sheraton. Expedia put my middle and last name together, therefore the stash couldn't find my reservation for a long time. Thankfully, they didn't give up and finally found it!
5 out of 5
by A verified traveller

Posted 21-Jul-2019
Comment from Hotel Management
22-Jul-2019 by General Manager, Hotel Management
Dear Guest, thank you for your fantastic rating! We are pleased you stayed at Sheraton Denver Downtown Hotel and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Tony Dunn, General Manager
5 out of 5
by A verified traveller from San Diego

Posted 21-Jul-2019
Very convenient location in excellent condition. Rooms were clean, fitness center was filled with lots of new equipment. Parking is underground in a large but pretty cramped garage. Was a little difficult to navigate with all the large vehicles sticking out in the aisles, but no major issues.