Ratings based on 1,952 Verified Reviews

4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller from Niles, Ohio

Posted Jul. 12, 2020
Everything with hotel has been excellent. Beautiful room and excellent service from the staff!!!
1 out of 5
by A verified traveller from Atlanta

Posted Jul. 11, 2020
The customer service at the front desk is not very good. They are not very friendly nor are they honest. I had reservations and when I checked in he told me I was lucky because he had “one of these rooms left.” WTH I think Hilton should do a better job training their employees on being courteous.
4 out of 5
by A verified traveller

Posted Jul. 8, 2020
Hotel was a beautiful throwback to the 20’s or 30’s. We loved the history of it. The room was nice but needed some repairs. Our tub had duck tape covering a crack and the base of our bed had a large rip in the upholstery. It was overall clean but I was a bit disappointed that the prior guests soiled sheets/towels sat outside our door for a whole day and overnight until they were collected by housekeeping. With the extra safety precautions with COVID, it would have been nice to have those taken promptly. Convenient parking to hotel.
5 out of 5
by A verified traveller from Columbus oh

Posted Jul. 5, 2020
Very nice n clean front desk quick will be returning
2 out of 5
by A verified traveller

This traveller left a rating score only Posted Jul. 5, 2020
5 out of 5
by A verified traveller from Fort Worth, TX

Posted Jul. 3, 2020
The hotel was so nice and the location could not have been better! Can’t wait to return!
2 out of 5
by A verified traveller from Englewood ohio

Posted Jul. 1, 2020
Our hottub didnt work properly. Had multiple vinyl rose petals stuck in the jets.
5 out of 5
by A verified traveller

Posted Jun. 30, 2020
It was good. Nice restaurant inside and great Customer service all around.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted Jun. 29, 2020
4 out of 5
by A verified traveller

This traveller left a rating score only Posted Jun. 29, 2020