Not for the price
Posted 13-Jun-2017 on Hotels
We came for check-in and I was waiting in line. I was third in line and when I approached the counter the desk clerk asked if I could come back in about five minutes. I initially thought he needed to use the bathroom so I said sure. I come back to find him counting out his drawer for shift change. That made me a bit upset. As I stand there neither of the desk clerks address me so I wait for them to complete their task. As I sit to wait, another person came through the door and is addressed immediately. Then the on coming clerk checks in the guy in front of me. At this point I am really upset. I approch the desk again and the previous clerk just realized I was passed over and tried to back peddle the situation. Then the clerks started giving excuses and apologies. Eventually I was checked in. The whole check-in process took me over 30 minutes. It was so sad. Oh not to mention the place smelled of curry as well. When we got to our room we found the bathroom fixtures were not wiped down. It still had toothpaste sprinkles from who knows how long. The door didn't seal properly. You could see the light come through the door cracks. The room amenities were nil - no blow dryer, no microwave, no mini fridge, no coffee maker, no access to room patio, the window was bolted closed, and the ice machine on our floor was broken. For the price, it's not worth it. If there wasn't a huge convention, sky rocketing the prices, we would have chosen a different locating.