Ratings based on 1,530 Verified Reviews

4.2 out of 5
81% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia-Verified Reviews
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 17-Jun-2019
3 out of 5
by A verified traveller

Posted 17-Jun-2019
A very plain location with very average hotel that was an Ok experience
4 out of 5
by A verified traveller from New York

Posted 17-Jun-2019
The Starbucks opens at 6 but also closes at 6- Starbucks should be open til at least 9. Also, they don’t accept their Starbucks star points as payment- strange. The checkin was great but they decided to give away my single king and put me in a 2-double bed room. The room was nice but the shower leaked outside the tub into the standing area. I asked where I could purchase some water and they looked at me like I had 3 heads- and said there was complimentary bottles in my room- which I obviously already drank. They did offer me another 2 bottles but It almost felt get like they were doing me a favor- probably cause the front desk was stacked with generation Z and didn’t understand the concept of customer service. Either way, I felt uncomfortable and would rather have just paid for 2 bottles without the “judgement”.
4 out of 5
by A verified traveller

Posted 16-Jun-2019
The room was clean and a good size. Concierge were friendly and helpful.
4 out of 5
by A verified traveller

Posted 15-Jun-2019
I did not like the location. Urban, cold and isolated. One could walk about four to six blocks to get to a number of restaurants that were pretty marginal. Where they are located is pretty seedy and going down hill.
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 14-Jun-2019
3 out of 5
by A verified traveller

Posted 9-Jun-2019
Property was pretty good. The service from the staff at check in was disappiinting.
5 out of 5
by A verified traveller from Los altos

Posted 8-Jun-2019
Good location, friendly and helpful staff. Clean and quiet
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 7-Jun-2019
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 7-Jun-2019