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Reviews of Hotel Rural Douro Scala

4 out of 5
Hotel Rural Douro Scala
Quinta Do Paco De Cidadelhe, Mesão Frio

Reviews

9.2

Wonderful

Rating 10 - Excellent. 48 out of 76 reviews" "
Rating 8 - Good. 25 out of 76 reviews" "
Rating 6 - Okay. 3 out of 76 reviews" "
Rating 4 - Poor. 0 out of 76 reviews" "
Rating 2 - Terrible. 0 out of 76 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

GEORGE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very relaxing environment in addition to the spectacular scenery! And the hotel staff are very attentive.
Stayed 2 nights in Jun 2023

10/10 Excellent

YI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the dinner and breakfast. Room layout is nice too.
Stayed 1 night in May 2023

8/10 Good

Benjamin

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Mar 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
5 star hotel but a 3 star in reality
Expensive for what it offers.. its supposedly a 5 star but in reality its not more than a 3 star.. very small rooms with the shower and bath in the middle of the room.. making the room very dump after taking a shower.. very small tv, the sink is the middle of the room to.. only the toilet is in a cramped space with a door.. very expensive food, the spa was not ON in middle of August.. and prepare your self of a 40mim drive in a road with curve after curve without protection rails and a 150m fall..
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning is not so good to an ***** we expect more
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very calm, amazing views and the room and spa were amazing
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Suzana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting, rooms and spa facilities
This hotel is absolutely beautiful and set in the most amazing valley and vineyard. The Chapel is gorgeous, the rooms are spacious and the pool is a good size. The facilities are great. Transfer to and from Rede Station included, but not from Régua. The restaurant is not very good at all - the vegetarian rice dish was very bland and the food poorly seasoned, but the wine was fantastic. It was also great value.
Stayed 2 nights in Apr 2019

10/10 Excellent

Alexandre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Estava tudo como esperava. As instslacoes estao bem cuidadas e o pessoal é atencioso.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Entra muita luz pelas janelas do quarto de manhã. Choveu e entrou água para o quarto pela varanda. O pequeno almoço é bom e o lugar sossegado. Não me parece um hotel para 5 estrelas.
Stayed 2 nights in Apr 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel I ever stayed at
5 star hotel with breathtaking views and outstanding service
Stayed 1 night in Sep 2018

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking!
It was an incredibly beautiful experience... local scenery was breath taking and the repurposed 15th century home made this a very different and unique experience.
Stayed 2 nights in Jul 2018

8/10 Good

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, views and nice staff
Fantastic views, very comfortable. A very big hotel so actually feels a little empty!. Facilities good

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
True Luxury!
We visited the Douro Scala in March (the off season) and enjoyed excellent, personal service in this breathtaking location. Our spa style room with soaker tub and separate shower, patio overlooking the vineyard, and very comfortable bed felt luxurious - bathrobes were a nice touch, too. Upon arrival we enjoyed our free wecome port overlooking the vineyards and touring the restored 17th century house. The dining room served delicious local cuisine with excellent service and fabulous views of the Douro Valley. The breakfast had everything you could wish for - and mimosas. Staff was always friendly and helpful (and spoke English for us). Highly recommended!

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Find!!!
Due to a scheduling error we needed to book a hotel at the last minute. This was a fabulous find. Would definitely stay there again!
Response from General Manager on Feb 25, 2017
Dear Maureen Thank you very much for your evaluation and kind words. We hope to see you again. Kindly GS

8/10 Good

João

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Célia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

João

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

France

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très belle hôtel, très grand lit confortable, déjeuner impeccable, très grande chambre avec balcon vue sur le Douro, chambre luxueuse
Stayed 2 nights in Oct 2023

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, room comfort
Boa localização e arquitetura excelente
Localização excelente. Possibilidade de passaer por entre as vinhas. Piscina interior e exterior. Capela muito bonita e bem recuperada Staff simpático e atencioso desde a recepção, limpeza ao serviço de jantar e pequeno almoço. Piso do quarto com algumas manchas de água/danificado.
Stayed 1 night in Sep 2023

10/10 Excellent

Antonio

Stayed 1 night in Sep 2023

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

DOMINGOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Eduarda

Stayed 2 nights in Jun 2023

8/10 Good

mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Alguns pequenos problemas mas nada muito grave. O chuveiro ao lado da cama foi um ponto negativo. Não dá para tomar um banho sem acordar a/o parceira/o. O cofre do meu quarto estava travado e, mesmo com a queixa, não foi consertado. Tirando estes pequenos problemas só temos a elogiar. Lugar espetacular, muito confortável o quarto e excelente café da manhã.
Stayed 1 night in May 2023

10/10 Excellent

Liliana

Stayed 1 night in Apr 2023

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Torben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skønt sted til afslapning
Skønne værelser med en fantastisk udsigt til bjergene og vinmarkerne. Lækkert poolområde og super restaurant og tjenerne, som også passede pool baren, ydede en suveræn service.
Stayed 2 nights in Jul 2022

10/10 Excellent

Sérgio Costa

Stayed 2 nights in Feb 2022

8/10 Good

Ricardo

Stayed 1 night in Dec 2020

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esplêndido
Ótimo local para relaxar e conhecer a região.
Stayed 2 nights in Dec 2020

10/10 Excellent

Elisabete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

LUIZ ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

8/10 Good

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Sérgio

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

jivago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Excelente!
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Laila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk sted både som familie og som par - helt sikkert et sted man kommer igen 😊
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxamento e encantamento com a paisagem
O hotel está em uma zona um pouco afastada da cidade.Não recomendo se deliciar com os vinhos e sair de carro. Os serviços e instalações são muito bons, a comida e café da manhã, muito saborosos. Boa relação custo-benefício. A única ressalva que faço é que a privacidade fica um pouco negligenciada, pois, além da parede de vidro no banheiro, a banheira não tem nem divisória. Ás vezes, nem em casal tanta intimidade é desejada. O quarto é de bom tamanho, lay out menos comum.O prédio é maravilhoso, a biblioteca com livros ótimos. Entre as construções, não há uma ruptura drástica do antigo com o novo. As linhas simples do ala acrescentada permite esse diálogo. O pessoal é muito atencioso. Confesso que me perdi algumas vezes para ir à recepção e estacionamento.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

6/10 Okay

CARLOS

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Luiz Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O que é bom é para repetir.
Apaixonante, tanto pelo hotel, como pela região.
Stayed 1 night in Apr 2019

10/10 Excellent

Luiz Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegância e beleza sublime no Douro
Foi tão boa que demos continuidade.
Stayed 1 night in Apr 2019

10/10 Excellent

Luiz Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegância nos vinhedos
Muito agradável e surpreendente, pela beleza do local, enquadramento paisagístico e cultural muito rico.
Stayed 2 nights in Apr 2019