Title: Serena Palace Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=5385764&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Serena Palace Hotel ## Photo gallery for Serena Palace Hotel ![Exterior - Serena Palace Hotel (Douala)](https://images.trvl-media.com/lodging/6000000/5390000/5385800/5385764/aa0d488d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, individually furnished, desk, blackout drapes - Serena Palace Hotel (Douala)](https://images.trvl-media.com/lodging/6000000/5390000/5385800/5385764/3b313020.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Double Room | Bathroom - Serena Palace Hotel (Douala)](https://images.trvl-media.com/lodging/6000000/5390000/5385800/5385764/14b05695.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Double Room | View from room - Serena Palace Hotel (Douala)](https://images.trvl-media.com/lodging/6000000/5390000/5385800/5385764/3f2da715.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fitness facility - Serena Palace Hotel (Douala)](https://images.trvl-media.com/lodging/6000000/5390000/5385800/5385764/11bafa49.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Consider a stay at Serena Palace Hotel and take advantage of a free roundtrip airport shuttle, a terrace, and a coffee shop/cafe. Treat yourself to a massage or other spa services. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. ## Reviews 4.0 ## Popular amenities - Spa - Free airport shuttle - Parking included - Free WiFi - Restaurant - Air conditioning ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=5385764&PinnedHotelID=5385764&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=5385764&PinnedHotelID=5385764&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=5385764&PinnedHotelID=5385764&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=5385764&PinnedHotelID=5385764&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=5385764&PinnedHotelID=5385764&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=5385764&PinnedHotelID=5385764&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=5385764&PinnedHotelID=5385764&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=5385764&PinnedHotelID=5385764&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Standard Double Room ![Standard Double Room | View from room](https://images.trvl-media.com/lodging/6000000/5390000/5385800/5385764/3f2da715.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Balcony Yard Soundproofed Individually furnished Air conditioning HDTV Blackout drapes/curtains Private bathroom - City view - 301 sq ft - Sleeps 2 - 1 Double Bed ### Senior Room ### Highlights Balcony Yard Soundproofed Individually furnished Air conditioning HDTV Blackout drapes/curtains Private bathroom - City view - 344 sq ft - Sleeps 2 - 2 Twin Beds ### Suite ### Highlights Balcony Yard Soundproofed Individually furnished Air conditioning HDTV Blackout drapes/curtains Private bathroom - City view - 474 sq ft - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDouala-Hotels-Serena-Palace-Hotel.h5385764.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDouala-Hotels-Serena-Palace-Hotel.h5385764.Hotel-Information) ## About the area Located in Akwa II neighborhood, Serena Palace Hotel is connected to a shopping center. La Nouvelle Liberte and Cathedral of Saints Peter and Paul are local landmarks, and travelers looking to shop may want to visit Eko Market and Douala Grand Mall. Looking to enjoy an event or a game while in town? See what's happening at Stade de la Reunification or Japoma Sports Complex. [Visit our Douala travel guide](https://www.expedia.ca/Douala.dx1025) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C4.05336%2C9.70474&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=0-lnRiT6cJJIlt6lSLZnJ3PDeeg=) Boulevard de la Republique, Douala, 4330 ### What's nearby - Eko Market 16 min walk \- 1.4 km - La Nouvelle Liberte 16 min walk \- 1.4 km - Cathedral of Saints Peter and Paul 2 min drive \- 2.0 km - Port of Douala 4 min drive \- 4.0 km - Douala Grand Mall 6 min drive \- 5.6 km ### Getting around - Douala (DLA-Douala Intl.) 34 min drive ### Restaurants - La Reine 13 min walk - le fouquet 12 min walk - Les Glaciers Modernes 12 min walk - Café De France 13 min walk - La Fourchette 14 min walk ## About this property ### Serena Palace Hotel Hotel located in Akwa II At Serena Palace Hotel, you can look forward to a free roundtrip airport shuttle, a terrace, and a coffee shop/cafe. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar. You'll also enjoy perks such as: - Outdoor pool access nearby - Free self parking, plus extended parking (surcharge) - Buffet breakfast (surcharge), an area shuttle, and access to a nearby health club - ATM/banking services, wedding services, and a porter/bellhop Room features All 73 individually furnished rooms boast perks such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with bathtubs - HDTVs with cable channels - Private yards, daily housekeeping, and desks ## Similar properties ![Junior Suite, Pool View](https://images.trvl-media.com/lodging/115000000/114540000/114535400/114535336/51fe68f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Manou Hotel Douala - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 6 reviews CA $103 CA $152 total includes taxes & fees Mar 8 - Mar 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=114535336&PinnedHotelID=114535336&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Suite, 1 Bedroom, Balcony, City View](https://images.trvl-media.com/lodging/120000000/120000000/119991900/119991857/fefb8ade.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Exotic Plaza Hotel Douala - Spa - Free airport shuttle - Parking included - Free WiFi CA $78 CA $95 total includes taxes & fees Mar 8 - Mar 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=119991857&PinnedHotelID=119991857&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room](https://images.trvl-media.com/lodging/100000000/99120000/99115300/99115237/2e08bbed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel Mickel Douala - Free airport shuttle - Parking included - Free WiFi - Restaurant 7.6 Good 4 reviews CA $68 CA $90 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=99115237&PinnedHotelID=99115237&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast served, local and international cuisine, alfresco dining ](https://images.trvl-media.com/lodging/17000000/16210000/16209400/16209380/bc7e0c65.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Noubou International Hotel Douala - Free airport shuttle - Parking included - Free WiFi - Restaurant 7.8 Good 19 reviews CA $78 CA $104 total includes taxes & fees Mar 17 - Mar 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=16209380&PinnedHotelID=16209380&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/6000000/5390000/5384800/5384773/de5b74eb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Somatel Hotel Akwa II - Pool - Free airport shuttle - Parking included - Free WiFi 6.0 55 reviews CA $67 CA $89 total includes taxes & fees Mar 11 - Mar 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=5384773&PinnedHotelID=5384773&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room, Balcony, City View](https://images.trvl-media.com/lodging/122000000/121880000/121873200/121873132/ea6aa22a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Résidence hôtelière Samba Douala - Parking included - Free WiFi - Breakfast available - Laundry CA $73 CA $226 total includes taxes & fees Mar 8 - Mar 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=121873132&PinnedHotelID=121873132&HadPinnedHotel=true®ionId=-1&adults=2) ![Chambre double standard](https://images.trvl-media.com/lodging/6000000/5890000/5880900/5880868/c2c26548.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Royal Palace Bonaberi - Pool - Free airport shuttle - Kids pool - Parking included 6.8 18 reviews CA $84 CA $109 total includes taxes & fees Mar 8 - Mar 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=5880868&PinnedHotelID=5880868&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/21000000/20040000/20036200/20036164/c497f42c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel La Renardière Douala - Free airport shuttle - Parking included - Free WiFi - Restaurant 2.0 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=20036164&PinnedHotelID=20036164&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 6:00 AM to 6:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/8000000/7780000/7772000/7771953/2d649c49.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Akwa Palace Douala - Pool - Spa - Kids pool - Parking included 8.2 Very good 161 reviews CA $166 CA $209 total includes taxes & fees Apr 6 - Apr 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=7771953&PinnedHotelID=7771953&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/121000000/120980000/120977900/120977836/298de0bb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SUNA'A HOME LOGPOM Douala - Pool - Parking included - Free WiFi - Breakfast available CA $65 CA $86 total includes taxes & fees Mar 11 - Mar 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=120977836&PinnedHotelID=120977836&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=5385764&PinnedHotelID=5385764&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=5385764,114535336,119991857,99115237,16209380) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Free offsite parking; reservations required - Offsite parking; reservations required - 24-hour free roundtrip airport shuttle on request - Area shuttle (surcharge) - Shopping center shuttle (surcharge) - Free self parking on site - Extended parking on site (surcharge) ### Food and drink - Daily buffet breakfast available 5:30 AM to 9:00 AM for a fee: USD 14 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - Health club - Outdoor pool (guest access) - TV in common areas ### Family friendly - Access to nearby outdoor pool - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Conference center - Meeting room ### Outdoors - Barbecue grill - Terrace ### Spa - Massage - Spa services ### Accessibility - Elevator ### More - 1 building - 5 floors - Beaux Arts architecture - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Bathtub - Private bathroom - Towels provided ### Entertainment - HDTV with cable channels ### Food and drink - 24-hour room service ### More - Air conditioning (climate-controlled) - Desk - Individual furnishings - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 10:00 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 5.40 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately USD 14 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Hotel Serena Palace Serena Palace Serena Palace Douala Serena Palace Hotel Serena Palace Hotel Douala Serena Palace Hotel Hotel Serena Palace Hotel Douala Serena Palace Hotel Hotel Douala ## Frequently asked questions ### Does Serena Palace Hotel have a pool? ### How much does it cost to stay at Serena Palace Hotel? ### Is Serena Palace Hotel pet-friendly? ### How much is parking? ### What time is check-in at Serena Palace Hotel? ### What time is check-out at Serena Palace Hotel? ### Does Serena Palace Hotel provide a shuttle to the airport? ### Where is Serena Palace Hotel located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Serena Palace Hotel Reviews 4.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 5.0 Cleanliness ### 5.6 Location ### 5.0 Staff & service ### 4.0 Property conditions & facilities 10 - Excellent 0 8 - Good 1 6 - Okay 0 4 - Poor 1 2 - Terrible 2 ## Reviews ### 2/10 Terrible #### Verified traveller Mar 3, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible experience for the second time in a role This was my second time reserving this hotel with hotels.com. The stay was horrible. First the reservation was not found. Secondly, I got a breakfast buffet rate, but the hotel refused to offer breakfast. The toilet did not flush. The room was horrible. The staff wasn't very helpful. Please remove this hotel from your listings ##### Verified traveller ### 8/10 Good #### Chris, Godmanchester Oct 18, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Visit to Douala It was a pleasant stay and a great opportunity to catch up with friends. The hotel was very basic but the staff were friendly and helpful. ##### Chris ### 4/10 Poor #### Verified traveller Jan 12, 2015 Disliked: Property conditions & facilities, room comfort #### Not recommended Not a nice hotel at all, very noisy room with a hard bed. ##### Verified traveller ### 2/10 Terrible #### Verified traveller Jan 26, 2013 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### High price, poor quality Room and bathroom were dirty and shabby. Dinner (room service) was awful. While close to the airport, the surrounding area where hotel located was very unattractive. A highly overpriced hotel. The saving grace was the friendly receptionist and decent breakfast. ##### Verified traveller ### Expedia's Latest Trends ### Hotels > - [Hotels in Mhlambanyatsi](https://www.expedia.ca/Mhlambanyatsi-Hotels.d6131360.Travel-Guide-Hotels) > - [Hampton Inn Lockport - Buffalo](https://www.expedia.ca/Niagara-Falls-Hotels-Hampton-Inn-Lockport-Buffalo.h15713302.Hotel-Information) > - [Hôtel La Falaise Bonanjo](https://www.expedia.ca/Douala-Hotels-Hotel-La-Falaise-Bonanjo.h12542008.Hotel-Information) > - [Business Hotels in Cayman Islands](https://www.expedia.ca/Destinations-In-Cayman-Islands-Business-Hotel.0-0-d33-tBusinessHotel.Hotel-Filter-Destinations) > - [Hotels in Cape Coral](https://www.expedia.ca/Cape-Coral-Hotels.d6521.Travel-Guide-Hotels) > - [Hotels in Douglas](https://www.expedia.ca/Douglas-Hotels.d6848.Travel-Guide-Hotels) > - [All Inclusive Resorts and Hotels in Honolulu](https://www.expedia.ca/Honolulu-Hotels-All-Inclusive-Hotel.0-0-d1488-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > - [Hotels with Waterslides in Los Angeles](https://www.expedia.ca/Los-Angeles-Hotels-Hotels-With-Waterslides.0-0-d178280-tHotelswithWaterslides.Travel-Guide-Filter-Hotels) > - [Luxury Hotels in Batangas City](https://www.expedia.ca/Batangas-City-Hotels-Luxury-Hotel.0-0-d602521-tLuxuryHotel.Travel-Guide-Filter-Hotels) > - [Alt Hotel Toronto Airport](https://www.expedia.ca/Toronto-Hotels-Alt-Hotel-Toronto-Airport.h5178157.Hotel-Information) > - [Adults Only Resorts & Hotels in Tenerife](https://www.expedia.ca/Tenerife-Hotels-Adults-Only-Resorts.0-0-d6047194-tAdultsOnlyResorts.Travel-Guide-Filter-Hotels) > - [Motels Brownstown Township](https://www.expedia.ca/Brownstown-Township-Motels.d3000441770-aaMotels.Travel-Guide-Accommodation) > - [RESIDENCE BELMANN BONAPRISO](https://www.expedia.ca/Douala-Hotels-RESIDENCE-BELMANN-BONAPRISO.h78694649.Hotel-Information) > - [Snob Hotel](https://www.expedia.ca/Paris-Hotels-Snob-Hotel.h16280516.Hotel-Information) > - [Romantic Hotels in Kwale County](https://www.expedia.ca/Destinations-In-Kwale-County-Romantic-Hotel.0-0-d553248635926568872-tRomanticHotel.Hotel-Filter-Destinations) > - [River Vineyard Retreat](https://www.expedia.ca/Grindelwald-Hotels-River-Vineyard-Retreat.h33329705.Hotel-Information) > - [Hotels in South Linden](https://www.expedia.ca/South-Linden-Columbus-Hotels.0-n808644657749913600-0.Travel-Guide-Filter-Hotels) > - [Lofts Amore](https://www.expedia.ca/Texcoco-De-Mora-Hotels-Lofts-Amore.h83395393.Hotel-Information) > - [Hotels in Lincoln](https://www.expedia.ca/Lincoln-Hotels.d126059.Travel-Guide-Hotels) ### Flights > - [Flights from Edmonton International Airport (YEG) to Brownsville (BRO)](https://www.expedia.ca/lp/flights/yeg/bro/edmonton-to-brownsville) > - [Flights from Konavle (DBV) to Ferno (MXP)](https://www.expedia.ca/lp/flights/dbv/mxp/dubrovnik-to-milan) > - [Flights from Edmonton International Airport (YEG) to Fuzhou (FOC)](https://www.expedia.ca/lp/flights/yeg/foc/edmonton-to-fuzhou) > - [Flights from North Charleston (CHS) to San Jose (SJC)](https://www.expedia.ca/lp/flights/chs/sjc/charleston-to-san-jose) ### Cars ### Packages > - [Trannies Beach](https://www.expedia.ca/Trannies-Beach-Cocos-Islands.d6100472.Vacation-Attraction) > - [St Michael's Cave](https://www.expedia.ca/St-Michaels-Cave-Gibraltar.d6161044.Vacation-Attraction) ### General