Title: Hotel Serena Palace - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=1025&destination=Douala%2C+Littoral%2C+Cameroon&selected=28413928&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Serena Palace Explore local art and shopping scenes or simply unwind with dinner at the restaurant. Enjoy convenient amenities like coworking spaces and 24-hour front desk assistance. ## Photo gallery for Hotel Serena Palace ![Exclusive Suite - Hotel Serena Palace (Douala)](https://images.trvl-media.com/lodging/29000000/28420000/28414000/28413928/2fc0b07e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 bars/lounges - Hotel Serena Palace (Douala)](https://images.trvl-media.com/lodging/29000000/28420000/28414000/28413928/9132443f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Serena Palace (Douala)](https://images.trvl-media.com/lodging/29000000/28420000/28414000/28413928/a22748f9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Serena Palace (Douala)](https://images.trvl-media.com/lodging/29000000/28420000/28414000/28413928/b61ab92b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance - Hotel Serena Palace (Douala)](https://images.trvl-media.com/lodging/29000000/28420000/28414000/28413928/185b2fa1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Akwa II, Hotel Serena Palace is a haven that offers a free roundtrip airport shuttle and an art gallery on site. Unwind on the terrace, indulge in breakfast at the restaurant or explore designer stores while staying connected with free WiFi. ## Reviews 5.0 ## Popular amenities - Free airport shuttle - Parking included - Free WiFi - Restaurant - Air conditioning - Breakfast available ## Room options ### Check availability for these dates Tonight [Mar. 16 - Mar. 17](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=28413928&PinnedHotelID=28413928&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=28413928&PinnedHotelID=28413928&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 17 - Mar. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=28413928&PinnedHotelID=28413928&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=28413928&PinnedHotelID=28413928&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 20 - Mar. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=28413928&PinnedHotelID=28413928&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=28413928&PinnedHotelID=28413928&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 27 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=28413928&PinnedHotelID=28413928&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=28413928&PinnedHotelID=28413928&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Room ![Room](https://images.trvl-media.com/lodging/29000000/28420000/28414000/28413928/71b12458.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room ### Highlights Air conditioning Heating Dining table Flat-screen TV Champagne service Electric kettle Free bottled water Minibar - Sleeps 2 - 1 Double Bed ### View all photos for Room ![Room](https://images.trvl-media.com/lodging/29000000/28420000/28414000/28413928/026f70c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room ### Highlights Air conditioning Heating Dining table Flat-screen TV Champagne service Electric kettle Free bottled water Minibar - Sleeps 3 - 1 Queen Bed ### View all photos for Comfort Studio ![Comfort Studio](https://images.trvl-media.com/lodging/29000000/28420000/28414000/28413928/b57afe5e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Studio ### Highlights Air conditioning Heating Dining table Flat-screen TV Champagne service Electric kettle Free bottled water Minibar - Sleeps 3 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDouala-Hotels-Hotel-Serena-Palace.h28413928.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDouala-Hotels-Hotel-Serena-Palace.h28413928.Hotel-Information) ## About the area Located in Akwa II, a neighborhood in Douala, Hotel Serena Palace is near the airport and near a boardwalk/promenade. Cathedral of Saints Peter and Paul and La Nouvelle Liberte are local landmarks, and travelers looking to shop may want to visit Eko Market and Douala Grand Mall. Looking to enjoy an event or a game while in town? See what's happening at Stade de la Reunification or Japoma Sports Complex. [Visit our Douala travel guide](https://www.expedia.ca/Douala.dx1025) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C4.04249%2C9.69569&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=p3kZINhgFWt2RKpcWY7PWpoJq70=) Bali, Boulevard de la République, Douala, Région du Littoral ### What's nearby - Cathedral of Saints Peter and Paul 10 min walk \- 0.9 km - Eko Market 15 min walk \- 1.3 km - Espace Doual'art 16 min walk \- 1.4 km - Douala Maritime Museum 19 min walk \- 1.7 km - Port of Douala 2 min drive \- 1.7 km ### Getting around - Douala (DLA-Douala Intl.) 7 min drive ### Restaurants - kadjidja 12 min walk - Mc Cofee 6 min walk - Black & White 10 min walk - Mc Burger 4 min walk - CAFE TREEHOUSE 16 min walk ## About this property ### Hotel Serena Palace Hotel located in Akwa II You can look forward to a free roundtrip airport shuttle, a terrace, and an art gallery on site at Hotel Serena Palace. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with designer stores on site and dry cleaning/laundry services. Other perks at this hotel include: - Free self parking - Buffet breakfast (surcharge), 2 meeting rooms, and an elevator - Multilingual staff, a TV in the lobby, and coworking spaces Room features All 60 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes. Extra amenities include: - Shared bathrooms with free toiletries - Flat-screen TVs with satellite channels - Wardrobes/closets, electric kettles, and heating ## Similar properties ![Deluxe Room](https://images.trvl-media.com/lodging/100000000/99120000/99115300/99115237/2e08bbed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel Mickel Douala - Free airport shuttle - Parking included - Free WiFi - Restaurant 7.6 Good 4 reviews CA $65 CA $87 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=99115237&PinnedHotelID=99115237&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/74000000/73410000/73403100/73403051/b09ea60c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### FAYA Hotel Akwa II - Pool - Free airport shuttle - Parking included - Free WiFi 8.6 Excellent 28 reviews CA $98 CA $124 total includes taxes & fees Mar 23 - Mar 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=73403051&PinnedHotelID=73403051&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Suite, 1 Bedroom, Balcony, City View](https://images.trvl-media.com/lodging/120000000/120000000/119991900/119991857/fefb8ade.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Exotic Plaza Hotel Douala - Spa - Free airport shuttle - Parking included - Free WiFi CA $53 CA $65 total includes taxes & fees Mar 17 - Mar 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=119991857&PinnedHotelID=119991857&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; local and international cuisine ](https://images.trvl-media.com/lodging/38000000/37950000/37948400/37948379/79a1b8fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ONOMO Hotel Douala Bonanjo - Pool - Free airport shuttle - Pet friendly - Parking included 8.8 Excellent 132 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=37948379&PinnedHotelID=37948379&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/13000000/12810000/12802600/12802597/dcaaf8d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel Résidence La Falaise Douala - Spa - Free airport shuttle - Free WiFi - Restaurant 9.0 Wonderful 67 reviews CA $120 CA $153 total includes taxes & fees Mar 17 - Mar 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=12802597&PinnedHotelID=12802597&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/107000000/106560000/106556800/106556702/1e13f621.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel Séréna Bali Akwa II - Parking included - Free WiFi - Restaurant - Air conditioning 8.0 Very good 4 reviews CA $63 CA $83 total includes taxes & fees Mar 17 - Mar 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=106556702&PinnedHotelID=106556702&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 1 Bedroom](https://images.trvl-media.com/lodging/24000000/23590000/23587500/23587411/7902a0f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Adamaoua Grand Hotel Douala - Free airport shuttle - Parking included - Free WiFi - Restaurant 8.2 Very good 10 reviews CA $106 CA $134 total includes taxes & fees Mar 17 - Mar 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=23587411&PinnedHotelID=23587411&HadPinnedHotel=true®ionId=-1&adults=2) ![Exclusive Studio Suite | Living area](https://images.trvl-media.com/lodging/43000000/42560000/42553600/42553581/ceb9249b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Line-Residence Douala - Parking included - Free WiFi - Air conditioning - Laundry 10 Exceptional 4 reviews CA $43 CA $58 total includes taxes & fees Mar 17 - Mar 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=42553581&PinnedHotelID=42553581&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/6000000/5390000/5384800/5384773/de5b74eb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Somatel Hotel Akwa II - Pool - Free airport shuttle - Parking included - Free WiFi 6.0 55 reviews CA $64 CA $85 total includes taxes & fees Apr 4 - Apr 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=5384773&PinnedHotelID=5384773&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/21000000/20040000/20036200/20036164/c497f42c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel La Renardière Douala - Free airport shuttle - Parking included - Free WiFi - Restaurant 2.0 1 review CA $37 CA $52 total includes taxes & fees Mar 17 - Mar 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=20036164&PinnedHotelID=20036164&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=28413928&PinnedHotelID=28413928&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=28413928,99115237,73403051,119991857,37948379) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free roundtrip airport shuttle from 6:00 AM to midnight on request - Free secured, uncovered self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: XAF 6,000 for adults and XAF 6,000 for children - 2 bars/lounges - A restaurant ### Things to do - Art gallery - Designer stores - TV in common areas ### Family friendly - Dining table ### Conveniences - 24-hour front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages ### Business services - 2 meeting rooms - Coworking space ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Elevator - Tile flooring in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Shared bathroom - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Champagne service - Coffee/tea maker - Dining table - Electric kettle - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Desk - Free local calls - Heating - Iron/ironing board on request - Laptop workspace - Mobile key entry - Phone - Safe ## Policies ### Check-in Check-in start time: midnight; Check-in end time: anytime Early check-in subject to availability Minimum check-in age: 17 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The property charges 2.5 percent for credit card payments Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for XAF 8.0 per day Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: XAF 3000.00 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately XAF 6000 for adults and XAF 6000 for children - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: XAF 8.0 per day - Credit card charges are subject to a surcharge of 2.5 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve rollaway/extra beds This property accepts credit cards and cash ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Hotel Serena Palace Douala Serena Palace Douala Serena Palace Hotel Serena Palace Hotel Hotel Serena Palace Douala Hotel Serena Palace Hotel Douala ## Frequently asked questions ### Is Hotel Serena Palace pet-friendly? ### How much is parking? ### What time is check-in at Hotel Serena Palace? ### What time is check-out at Hotel Serena Palace? ### Does Hotel Serena Palace provide a shuttle to the airport? ### Where is Hotel Serena Palace located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Serena Palace Reviews 5.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.0 Cleanliness ### 2.0 Amenities ### 5.0 Staff & service ### 5.0 Property conditions & facilities 10 - Excellent 0 8 - Good 1 6 - Okay 0 4 - Poor 0 2 - Terrible 1 ## Reviews ### 8/10 Good #### Robert Nov 7, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff are friendly and the service are good The restaurant is good ##### Robert Stayed 2 nights in Nov 2018 ### 2/10 Terrible #### Verified traveller Apr 8, 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities J'ai payé et j'ai jamais dormi dans l'hôtel on m'a refoulé disant que vous ne les payé pas j'exige un remboursement. ##### Verified traveller Stayed 1 night in Apr 2019 ### Expedia's Latest Trends ### Hotels > - [hiltonhotels Hotels in Markham](https://www.expedia.ca/Markham-Hotels-Hilton-Hotels.0-0-d10353--bHiltonHotels.Travel-Guide-Filter-Hotels) > - [Hôtel La Falaise Bonanjo](https://www.expedia.ca/Douala-Hotels-Hotel-La-Falaise-Bonanjo.h12542008.Hotel-Information) > - [Camino Real Aparthotel, Downtown](https://www.expedia.ca/La-Paz-Hotels-Camino-Real-Aparthotel.h22760.Hotel-Information) > - [Business Hotels in Saint-Pierre-de-l'lle-d'Orleans](https://www.expedia.ca/Saint-Pierre-De-Llle-DOrleans-Hotels-Business-Hotel.0-0-d6135829-tBusinessHotel.Travel-Guide-Filter-Hotels) > - [Hotels in Ochakiv](https://www.expedia.ca/Ochakiv-Hotels.d3000012751.Travel-Guide-Hotels) > - [Spa Hotels in St. Maries](https://www.expedia.ca/St-Maries-Hotels-Spa-Hotel.0-0-d161548-tSpaHotel.Travel-Guide-Filter-Hotels) > - [motel6 Hotels in Cortland](https://www.expedia.ca/Cortland-Hotels-Motel-6.0-0-d6688--bMotel6.Travel-Guide-Filter-Hotels) > - [Hotels near Banff National Park](https://www.expedia.ca/Banff-National-Park-Hotels.0-l602291-0.Travel-Guide-Filter-Hotels) > - [B&B Sainte-Ann-des-Lacs](https://www.expedia.ca/Sainte-Ann-Des-Lacs-Bed-And-Breakfast.d6237429-aaBedAndBreakfast.Travel-Guide-Accommodation) > - [Hotels with an Indoor Pool in New Brunswick](https://www.expedia.ca/Destinations-In-New-Brunswick-Hotels-With-Indoor-Pool.0-0-d11161-tHotelswithIndoorPool.Hotel-Filter-Destinations) > - [Hotels in Heerlen](https://www.expedia.ca/Heerlen-Hotels.d5314.Travel-Guide-Hotels) > - [Farmstay Cape Porpoise](https://www.expedia.ca/Cape-Porpoise-Agritourism.d3000439746-aaAgritourism.Travel-Guide-Accommodation) > - [RESIDENCE BELMANN BONAPRISO](https://www.expedia.ca/Douala-Hotels-RESIDENCE-BELMANN-BONAPRISO.h78694649.Hotel-Information) > - [Resorts Narvon](https://www.expedia.ca/Narvon-Resort-Hotels.d6055427-aaResortHotels.Travel-Guide-Accommodation) > - [Rowena's Inn On The River](https://www.expedia.ca/Chilliwack-Hotels-Rowenas-Inn-On-The-River.h8343282.Hotel-Information) > - [Chalets Swansea Point](https://www.expedia.ca/Swansea-Point-Chalets.d553248623509674611-aaChalets.Travel-Guide-Accommodation) ### Flights > - [Flights from Tamale (TML) to Bologna (BLQ)](https://www.expedia.ca/lp/flights/tml/blq/tamale-to-bologna) > - [Flights from Abu Dhabi (AUH) to Ahmedabad (AMD)](https://www.expedia.ca/lp/flights/auh/amd/abu-dhabi-to-ahmedabad) > - [Flights from Mihara (HIJ) to Narita (NRT)](https://www.expedia.ca/lp/flights/hij/nrt/hiroshima-to-tokyo) > - [Flights from pudong intl airport](https://www.expedia.ca/lp/airports/pvg/flights-from-pudong-intl-airport) > - [Flights from Boca Raton (BCT) to Tampa (TPA)](https://www.expedia.ca/lp/flights/bct/tpa/boca-raton-to-tampa) ### Packages > - [Alcatraz Island](https://www.expedia.ca/Alcatraz-Island-San-Francisco.d502554.Vacation-Attraction) ### General > - [Visit Cala s'Almonia](https://www.expedia.ca/Cala-SAlmonia.dx553248635974498146) > - [Visit San Clemente](https://www.expedia.ca/San-Clemente.dx6636) > - [Visit Issele-Uku](https://www.expedia.ca/Issele-Uku.dx6360018) > - [Visit Antigonish](https://www.expedia.ca/Antigonish.dx5942)