[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Serena Palace Explore local art and shopping scenes or simply unwind with dinner at the restaurant. Enjoy convenient amenities like coworking spaces and 24-hour front desk assistance. ![2 bars/lounges](https://images.trvl-media.com/lodging/29000000/28420000/28414000/28413928/9132443f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exclusive Suite](https://images.trvl-media.com/lodging/29000000/28420000/28414000/28413928/b87bfca0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/29000000/28420000/28414000/28413928/a22748f9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/29000000/28420000/28414000/28413928/b61ab92b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance](https://images.trvl-media.com/lodging/29000000/28420000/28414000/28413928/185b2fa1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Akwa II, Hotel Serena Palace is a haven that offers a free roundtrip airport shuttle and an art gallery on site. Unwind on the terrace, indulge in breakfast at the restaurant or explore designer stores while staying connected with free WiFi. 5.0 ## Popular amenities - Free airport shuttle - Bar - Room service - Breakfast available - 24/7 front desk - Laundry ## Room options ### Check availability for these dates Tonight [Oct. 6 - Oct. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=28413928&PinnedHotelID=28413928&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=28413928&PinnedHotelID=28413928&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 7 - Oct. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=28413928&PinnedHotelID=28413928&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=28413928&PinnedHotelID=28413928&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=28413928&PinnedHotelID=28413928&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=28413928&PinnedHotelID=28413928&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=28413928&PinnedHotelID=28413928&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=28413928&PinnedHotelID=28413928&HadPinnedHotel=true®ionId=-1&adults=2) ![Room](https://images.trvl-media.com/lodging/29000000/28420000/28414000/28413928/71b12458.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room ### Highlights Air conditioning Heating Dining table Flat-screen TV Coffee/tea maker Electric kettle Champagne service Minibar - Sleeps 2 - 1 Double Bed ![Room](https://images.trvl-media.com/lodging/29000000/28420000/28414000/28413928/026f70c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room ### Highlights Air conditioning Heating Dining table Flat-screen TV Coffee/tea maker Electric kettle Champagne service Minibar - Sleeps 3 - 1 Queen Bed ![Comfort Studio](https://images.trvl-media.com/lodging/29000000/28420000/28414000/28413928/b57afe5e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Studio ### Highlights Air conditioning Heating Dining table Flat-screen TV Coffee/tea maker Electric kettle Champagne service Minibar - Sleeps 3 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDouala-Hotels-Hotel-Serena-Palace.h28413928.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDouala-Hotels-Hotel-Serena-Palace.h28413928.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C4.04249%2C9.69569&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=p3kZINhgFWt2RKpcWY7PWpoJq70=) Bali, Boulevard de la République, Douala, Région du Littoral #### What's nearby - Cathedral of Saints Peter and Paul - 10 min walk - 0.9 km - Eko Market - 15 min walk - 1.3 km - Port of Douala - 2 min drive - 1.7 km - La Nouvelle Liberte - 4 min drive - 3.1 km - Douala Grand Mall - 5 min drive - 4.9 km #### Getting around - Douala (DLA-Douala Intl.) - 7 min drive #### Restaurants - ‪Le Bled Grill - ‬7 min walk - ‪kadjidja - ‬12 min walk - ‪Opiom Bali - ‬4 min walk - ‪Les perroquets - ‬6 min walk - ‪Mc Burger - ‬4 min walk ## About this property ### Hotel Serena Palace Hotel located in Akwa II You can look forward to a free roundtrip airport shuttle, a terrace, and an art gallery on site at Hotel Serena Palace. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with designer stores on site and dry cleaning/laundry services. Other perks at this hotel include: - Free self parking - Buffet breakfast (surcharge), a 24-hour front desk, and an elevator - Multilingual staff, a TV in the lobby, and 2 meeting rooms Room features All 60 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes. Extra amenities include: - Shared bathrooms with free toiletries - Flat-screen TVs with satellite channels - Wardrobes/closets, electric kettles, and heating ## Similar properties ![Reception](https://images.trvl-media.com/lodging/74000000/73410000/73403100/73403051/74f9ed74.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### FAYA Hotel Akwa II - Pool - Free airport shuttle - Parking included - Free WiFi 8.4 Very good 27 reviews CA $98 CA $124 total includes taxes & fees Oct 10 - Oct 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=73403051&PinnedHotelID=73403051&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/89000000/88680000/88675300/88675271/w2880h1945x0y2051-95f2a867.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marriot Metropolitan Hotel Douala - Breakfast included - Free airport shuttle - Parking included - Free WiFi 6.6 14 reviews CA $73 CA $96 total includes taxes & fees Oct 7 - Oct 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=88675271&PinnedHotelID=88675271&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/120000000/119720000/119711600/119711598/790e5c93.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Résidence Elvira's Home Douala - Pool - Pet-friendly - Parking included - Free WiFi CA $30 CA $45 total includes taxes & fees Oct 7 - Oct 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=119711598&PinnedHotelID=119711598&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free roundtrip airport shuttle from 6:00 AM to midnight on request - Free secured, uncovered self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: XAF 6,000 for adults and XAF 6,000 for children - 2 bars/lounges - A restaurant ### Things to do - Art gallery - Designer stores - TV in common areas ### Family friendly - Dining table ### Conveniences - 24-hour front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages ### Business services - 2 meeting rooms - Coworking space ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Elevator - Tile flooring in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Shared bathroom - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Champagne service - Coffee/tea maker - Dining table - Electric kettle - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Desk - Free local calls - Heating - Iron/ironing board on request - Laptop workspace - Mobile key entry - Phone - Safe ## Policies ### Check-in Check-in start time: midnight; Check-in end time: anytime Early check-in subject to availability Minimum check-in age: 17 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The property charges 2.5 percent for credit card payments Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for XAF 8.0 per day Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: XAF 3000.00 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately XAF 6000 for adults and XAF 6000 for children - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: XAF 8.0 per day - Credit card charges are subject to a surcharge of 2.5 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve rollaway/extra beds This property accepts credit cards and cash ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Hotel Serena Palace Douala Serena Palace Douala Serena Palace Hotel Serena Palace Hotel Hotel Serena Palace Douala Hotel Serena Palace Hotel Douala ## Frequently asked questions ### Is Hotel Serena Palace pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Serena Palace? > Self parking is free at this property. ### What time is check-in at Hotel Serena Palace? > Check-in start time: midnight; Check-in end time: anytime. ### What time is check-out at Hotel Serena Palace? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Does Hotel Serena Palace provide a shuttle to the airport? > Yes, there's a free airport shuttle that runs 6 AM–midnight on request. ### Where is Hotel Serena Palace located? > Located in Akwa II, this hotel is within a 15-minute walk of Cathedral of Saints Peter and Paul and Espace Doual'art. Eko Market and Douala Maritime Museum are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. 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