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Reviews of QUARTIER 82 by Arcadeon

QUARTIER 82 by Arcadeon
Berchumerstr. 82, Hagen, NW

Reviews

8.0

Very good

Rating 10 - Excellent. 68 out of 199 reviews" "
Rating 8 - Good. 74 out of 199 reviews" "
Rating 6 - Okay. 39 out of 199 reviews" "
Rating 4 - Poor. 16 out of 199 reviews" "
Rating 2 - Terrible. 2 out of 199 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, Cool, Clean and Cozy
Only stayed for one night, as we (wife, kids (2&5) and myself) was driving through Germany on way home from vacation. We where pleasantly surprised by how modern, cozy and clean the room was. We had a good night's sleep, liked everything and concluded or stay with an extremely nice and broad breakfast buffet. I highly recommend this hotel!
Stayed 1 night in Jul 2019
Response from Franziska Werth, Empfangsleitung on Oct 2, 2019
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Over all a good time and nice place.
Room was small,the staff was vary nice, the breakfast was great, parking was convenient but the wedding reception below our room with music blaring until 3:00 am and the drunk couple arguing after the event was horrible.
Stayed 2 nights in Jul 2019

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option
Very nice hotel in quiet location
Stayed 1 night in May 2019

6/10 Okay

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities
Room size not suitable for family with 2 kids
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities
Response from General Manager on Dec 21, 2016
Geehrter Gast, recht herzlichen Dank für Ihre Bewertung, über die wir uns sehr gefreut haben. Wir freuen uns, Sie bald wieder bei uns begrüßen zu dürfen. Ihr ARCADEON Team

4/10 Poor

Thomas, Llandrindod

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Too hot to sleep
Good service, nice location, nice rooms but too hot to sleep in. Even with the window fully open (a dangerous inconvenience in itself as the window opened inwards) on a rainy night our room was just ridiculously hot and i found it impossible to sleep.
Dear Thomas, thank you for your Feedback! We are very sorry that you couldn't sleep at night. We will consider solutions for this problem as part of our renovation. Greetings from the ARCADEON

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location, good breakfast, and friendly staff.
Response from Brosch on Apr 4, 2016
Dear Guest, thank you for the positive feedback! Normally we have no problems with the wifi. We would like to welcome you again and send greetings from the ARCADEON

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stopover
fantastic breakfast! Comfy beds

8/10 Good

Anna, Warsaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and good breakfast
A bit loud in the morning from traffic. Fantastic breakfast and very comfortable beds. Room clean and good bathroom

10/10 Excellent

Rune, Bordeaux

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Drivig through Germany, this was a nice stop. Very quiet and good area for the kids to play. Great value, big room, and the food was very good too.

10/10 Excellent

Eric, Eugene, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, convenient and extraordinary breakfast
Convenient location to Dortmund and Hagen. Easy highway access. Park like setting with pond. Landaus room was a spacious contemporary suite. Breakfast selection was extraordinary - from typical German Brötchen to a warm kitchen that included eggs various ways, sausages, bacon and pancakes. Very welcoming dining room. We were traveling with a 2 year old - very family friendly facility and staff.

10/10 Excellent

Feyzi

Liked: Cleanliness, staff & service, property conditions & facilities
Immer wieder gern
Stayed 1 night in Mar 2024

8/10 Good

Andreas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles Gut
Stayed 1 night in Jan 2024

10/10 Excellent

Iwona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Marco

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Marius

Travelled with family
Liked: Cleanliness
Das Zimmer war ok für eine Nacht. Unglücklich wae die Lautstärke Nachts (Freitag auf Samstag). Anscheinend hat in den Räumlichkeiten unten eine Weihnachtsfeier o.ä. stattgefunden. Die Aufräumarbeiten Nachts haben einen immer wieder aufwachen lassen. Also am We nicht zwingend zu empfehlen .
Stayed 1 night in Dec 2023

4/10 Poor

Özgür

Stayed 1 night in Dec 2023

10/10 Excellent

André, Braunschweig

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes und geflegtes Haus. Der Check in war unkompliziert. Die Zimmer waren sauber und ordentlich,Im Bad gab es leider keine Ablagemöglichkeiten. Das Frühstück war sehr gut und es gab genug Auswahl. Das Personal war sehr nett und zuvorkommend. Ablagefläche.
Stayed 1 night in Dec 2023

4/10 Poor

Michaela

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Laut Angebot hatten wir ein 4 Sterne Unterkunft gebucht. Das Haupthaus war schön. Aber wir wurden in ein Nebengbäude einquartiert.Wir mussten mitten in der Nacht ca.500 Meter zum Zimmer laufen. In diesem Bereich muss man wohl zwei Sterne abziehen. Das Gebäude ist mit einem Motel zu vergleichen. Das gebuchte Familienzimmer war winzig. Wieso nennt man so etwas Familienzimmer, wenn man eine Matratze auf den Boden legt? Nach unserer Beschwerde wurde uns mitgeteilt, wir hätten ja nur ein 3 Sterne Zimmer gebucht. Auf der Interntseite wird groß mit 4 Sterne geworben. War unser erster un letzter Besuch.
Stayed 1 night in Dec 2023

6/10 Okay

Zahi

Disliked: Staff & service
Stayed 2 nights in Sep 2023

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rigtig godt valg!
Rigtig flot, rent og velholdt hotel med venligt personale. Super morgenmad og fine faciliteter. Vi var her to dage som børnefamilie i transit og var meget begejstrede.
Stayed 2 nights in Aug 2023

10/10 Excellent

Helena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem, very child friendly. Perfect for our one night stay returning to Sweden after holidays in France.
Stayed 1 night in Jul 2023

8/10 Good

Jilan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Elvira

Stayed 1 night in Jun 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stil, Ambiente und Freundlichkeit sind hervorragend. Die Bewertung bezieht sich auf das Haupthaus
Stayed 1 night in Oct 2022

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Kleiner Kühlschrank wäre nett
Stayed 1 night in Aug 2022

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freundliches Personal, unkompliziertes Einschenken. Insgesamt gut ausgestattetes Hotel.
Stayed 2 nights in Dec 2021

10/10 Excellent

Dominik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
sejour recent
matelas trop mou hotel tres propre un peu impersonnel. petit dejeuner tres copieux. Je n ai pas encore trouvé mieux à Hagen
Stayed 1 night in Aug 2021

8/10 Good

Susanne Eberhard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super værelse men lidt kedelig morgenmad
super dejligt hotel værelse, top professionel og venlig betjening men kedelig morgenmad
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal vor Ort war sehr freundlich und hilfsbereit. Es wurde sich an alle Hygienemaßnahmen gehalten. Ich habe mich sicher gefühlt.
Stayed 3 nights in May 2021

6/10 Okay

Antje

Liked: Cleanliness, staff & service, property conditions & facilities
Für eine Nacht okay
Das Zimmer war sauber und ordentlich, das Personal freundlich, das Frühstück okay. Leider liegt das Hotel direkt an einer Autobahn und zusätzlich noch an einer Baustelle, wo die ganze Nacht über lautstark gearbeitet wurde. Ab halb 7/7 ist im Hotel Betrieb und die Zimmertüren sind dermaßen laut, dass man fast aus dem Bett fällt, ebenfalls hört man jedes gesprochene Wort auf dem Flur - ausschlafen ist also nicht. Für uns war´s leider nix.
Stayed 1 night in Sep 2020

6/10 Okay

Elisa

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2019
Response from Ihr ARCADEON-Team on Mar 9, 2020
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt in unserem Haus zu bewerten. Wir freuen uns, dass Ihnen der Aufenthalt bei uns generell gefallen hat. Ihren Anmerkungen und Anregungen stehen wir stets offen gegenüber, denn nur so können wir unseren Service stetig verbessern.

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from Franziska Werth, Empfangsleitung on Oct 2, 2019
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019
Response from Franziska Werth, Empfangsleitung on Oct 2, 2019
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019
Response from Franziska Werth, Empfangsleitung on Oct 2, 2019
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Franziska Werth, Empfangsleitung on Oct 2, 2019
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Everything great only reception 200m from room was not ideal
Stayed 1 night in Aug 2019
Response from Franziska Werth, Empfangsleitung on Oct 2, 2019
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi virkede ikke på værelset, men ellers et fint hotel med god morgenmad og service
Stayed 1 night in Jul 2019
Response from Franziska Werth, Empfangsleitung on Oct 2, 2019
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Franziska Werth, Empfangsleitung on Oct 2, 2019
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

10/10 Excellent

Inese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Carsten, Carlsro, Rødovre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Per, Brønderslev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pænt og rent.
Fint hotel. God morgenmad.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super netjes en goede service Hele vriendelijke mensen en een zeer mooie kamer. Het ontbijt was ook zeer goed
Stayed 1 night in Mar 2019

10/10 Excellent

Patrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Stefania Volf on Mar 12, 2019
Lieber Patrick, wir bedanken uns für Ihre positive Bewertung und freuen uns, dass Sie einen angenehmen Aufenthalt in unserem Hotel hatten. Solche Komplimente sind die schönste Belohnung für unsere Arbeit. Gern begrüßen wir Sie bald wieder bei uns. Herzliche Grüße, Stefania Volf (Supervisor Empfang)

10/10 Excellent

Theo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018