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Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
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Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

3.9/5 Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast Available
  • Business Services
  • Parking Available
  • Bar
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationDortmunder U4 min walk
    Popular LocationThier-Galerie6 min walk
    Popular LocationOrchestra Center NRW13 min walk
    AirportDortmund (DTM)23 min drive

Choose dates to view prices

  • Double Room Single Use

    4.2/5 guest room rating

    Room amenities

    • 205 sq ft
    • City view
    • Sleeps 1
    More detailsDouble Room Single Use
  • Standard Double Room

    4.2/5 guest room rating

    Room amenities

    • 205 sq ft
    • City view
    • Sleeps 2
    More detailsStandard Double Room
  • Standard Triple Room

    3.9/5 guest room rating

    Room amenities

    • 205 sq ft
    • City view
    • Sleeps 3
    More detailsStandard Triple Room
  • Comfort Double Room

    3.7/5 guest room rating

    Room amenities

    • 237 sq ft
    • City view
    • Sleeps 2
    More detailsComfort Double Room
  • Family Room (5 Persons)

    3.8/5 guest room rating

    Room amenities

    • 323 sq ft
    • City view
    • Sleeps 5
    More detailsFamily Room (5 Persons)
  • Comfort Double Room (3 Persons)

    3.8/5 guest room rating

    Room amenities

    • 237 sq ft
    • City view
    • Sleeps 3
    More detailsComfort Double Room (3 Persons)
  • Family Room (4 Persons)

    4.1/5 guest room rating

    Room amenities

    • 323 sq ft
    • City view
    • Sleeps 4
    More detailsFamily Room (4 Persons)

About this area

Dortmund

Located in Dortmund, Hotel Excelsior is in the city centre and near a metro station. The area's natural beauty can be seen at Westfalenpark Dortmund, while Westfalenhallen and Starlight Express Theater are cultural highlights. German Football Museum and Museum of Natural History are also worth visiting. Guests appreciate the hotel's central location.
Visit our Dortmund travel guide
Popular Location

What's nearby

  • Dortmunder U - 4 min walk
  • Thier-Galerie - 6 min walk
  • St. Reinold's Church - 12 min walk
  • Orchestra Center NRW - 13 min walk
  • Museum Ostwall - 17 min walk

Getting around

  • Westentor U-Bahn - 3 min walk
  • Dortmund Central Station - 9 min walk
  • AirportDortmund (DTM) - 23 min drive

Restaurants

  • Lobby Bar — 1 min walk
  • Pizzeria Bella Oviyaa - 3 min walk
  • Eiscafé Losego - 4 min walk
  • Pizzeria Nonno Luigi - 4 min walk
  • Ruanthai Thai Imbiss - 4 min walk

About this property

Hotel Excelsior

4-star hotel near Signal Iduna Park
A bar/lounge, self parking and a business centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk and free newspapers. All 54 rooms offer complimentary wireless Internet access, flat-screen TVs with cable channels, and hairdryers. Safes, showers and phones are among the other amenities that guests will find.
Hotel Excelsior offers 54 forms of accommodation with a safe and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of guide to reopening holiday rentals (DTV & DFV - Germany)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 15.00 per day

Food and drink

  • To-go breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 12.90 for adults and EUR 6.45 for children
  • 1 bar

Family friendly

  • Free cots/infant beds

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Languages spoken

  • English
  • German

Business services

  • Business centre

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in between 2:00 PM and anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

The check-in location differs from the property location; to check in, go to Hoher Wall 38
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A 7.5 per cent city/local tax will be charged

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: EUR 12.90 for adults and EUR 6.45 for children (approximately)
  • Self-parking fee: EUR 15.00 per day
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Novum Hotel Excelsior Dortmund
Novum Hotel Excelsior
Novum Excelsior Dortmund
Hotel Excelsior Hotel
Novum Hotel Excelsior
Hotel Excelsior Dortmund
Hotel Excelsior Hotel Dortmund

Frequently asked questions

Can I cancel my reservation for free at Hotel Excelsior and receive a full refund?
Yes, Hotel Excelsior offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Excelsior cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel Excelsior pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel Excelsior?
Self-parking is available for EUR 15.00 per day.
What time is check-in at Hotel Excelsior?
Check-in is from 2:00 PM to anytime. Early check-in is available for a fee of EUR 15 (subject to availability).
What time is check-out at Hotel Excelsior?
Checkout is at 11 AM. Late checkout is available for EUR 15 (subject to availability).
Where is Hotel Excelsior located?
Located in the heart of Dortmund, this hotel is within 2 miles (3 km) of Westenhellweg Street, Signal Iduna Park and Westfalenhallen. Westfalenpark Dortmund is 2.1 mi (3.3 km) away. Westentor U-Bahn is only a 3-minute walk and Unionstrasse U-Bahn is 7 minutes.
3.9
Good
5 - Excellent
236
4 - Good
339
3 - Okay
132
2 - Poor
54
1 - Terrible
17

4.3/5

Cleanliness

3.9/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location 10 minutes from station would definitely use again
Stayed 4 nights in Feb 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spacious room ... bar could have been open longer
Stayed 2 nights in Feb 2020

2/5 Poor

Sad face IconDisliked: Property conditions & facilities, room comfort
Dated Elegance
I’m sure the hotel was nice in its day but the decor is old and used. My room was okay and clean but there are some serious plumbing issues. The room I was in had a constant gurgle sound that was extremely loud In the early hours of the morning as most everyone in neighboring rooms were showing and flushing. There was some mold in the bathroom but it did not smell bad. The only saving grace was the location.
Stayed 1 night in Feb 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaning and the breakfast was very good also the room was cozy
Stayed 5 nights in Dec 2019