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Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

    Popular LocationSt. Reinold's Church5 min walk
    Popular LocationMuseum Ostwall5 min walk
    Popular LocationThier-Galerie8 min walk
    AirportDortmund (DTM)22 min drive
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  • Standard Room, 1 Queen Bed

    4.5/5 guest room rating

    Room amenities

    • 237 sq ft
    • City view
    • Sleeps 2
    More detailsStandard Room, 1 Queen Bed
  • Standard Room, 1 Single Bed

    5/5 guest room rating

    Room amenities

    • 172 sq ft
    • City view
    • Sleeps 1
    More detailsStandard Room, 1 Single Bed
  • Standard Twin Room, Multiple Beds

    3.8/5 guest room rating

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 2
    More detailsStandard Twin Room, Multiple Beds
  • Premium Room, 1 King Bed (Privilege)

    4.6/5 guest room rating

    Room amenities

    • 377 sq ft
    • City view
    • Sleeps 4
    More detailsPremium Room, 1 King Bed (Privilege)

About this area

Dortmund

Located in Dortmund, Mercure Hotel Dortmund Centrum is in the city centre and near the airport. The area's natural beauty can be seen at Westfalenpark Dortmund, while Westfalenhallen and Starlight Express Theater are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Signal Iduna Park or Helmut-Koernig-Halle. Guests love the hotel's quiet location.
Visit our Dortmund travel guide
Popular Location

What's nearby

  • St. Reinold's Church - 5 min walk
  • Museum Ostwall - 5 min walk
  • Orchestra Center NRW - 8 min walk
  • Thier-Galerie - 8 min walk
  • Dortmunder U - 14 min walk

Getting around

  • Stadtgarten U-Bahn - 5 min walk
  • Dortmund Central Station - 13 min walk
  • AirportDortmund (DTM) - 22 min drive

Restaurants

  • Bonvivant — 1 min walk
  • Fortune — 1 min walk
  • Wenkers - 3 min walk
  • Maredo - 3 min walk
  • Bamboo - 3 min walk

About this property

Mercure Hotel Dortmund Centrum

4-star Dortmund hotel in Dortmund City Centre, near Signal Iduna Park
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a 24-hour business centre and self parking. All 125 rooms provide conveniences such as sitting areas and coffee makers, plus complimentary wireless Internet access and flat-screen TVs with satellite channels. Other amenities available to guests include room service, free bottled water and hairdryers.
Mercure Hotel Dortmund Centrum offers 125 forms of accommodation with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Dortmund hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 20 per day
  • Limited parking spaces

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 18 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Sauna

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • German

Business services

  • 24-hour business centre
  • Meeting rooms
  • Conference space (6458 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in between noon and anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night.
Cots (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A 7.5 per cent city/local tax will be charged

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 18 per person (approximately)
  • Self-parking fee: EUR 20 per day
  • Pet fee: EUR 15 per pet, per day
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Hotel Dortmund Centrum
Mercure Dortmund Centrum
Dortmund Park Inn
Mercure Hotel Dortmund Centrum Hotel
Mercure Hotel Dortmund Centrum Dortmund
Mercure Hotel Dortmund Centrum Hotel Dortmund

Frequently asked questions

Can I cancel my reservation for free at Mercure Hotel Dortmund Centrum and receive a full refund?
Yes, Mercure Hotel Dortmund Centrum offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Hotel Dortmund Centrum cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mercure Hotel Dortmund Centrum?
As of Oct 30, 2020, prices found for a 1-night stay for 2 adults at Mercure Hotel Dortmund Centrum on Oct 31, 2020 start from CA $117, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Mercure Hotel Dortmund Centrum pet-friendly?
Yes, Mercure Hotel Dortmund Centrum allows pets (limit 2 per room). There's a fee of EUR 15 per pet, per day.
How much is parking at Mercure Hotel Dortmund Centrum?
Self-parking is available for EUR 20 per day. Limited spots are available.
What time is check-in at Mercure Hotel Dortmund Centrum?
Check-in is from noon to anytime.
What time is check-out at Mercure Hotel Dortmund Centrum?
Checkout is at noon.
Where is Mercure Hotel Dortmund Centrum located?
Located in Dortmund City Centre, this hotel is within 2 miles (3 km) of Marien Church, Signal Iduna Park and Westfalenhallen. Westfalenpark Dortmund is 1.6 mi (2.6 km) away. Stadtgarten U-Bahn is only a 5-minute walk and Dortmund-Stadthaus Station is 5 minutes.
4.0
Very good
5 - Excellent
127
4 - Good
173
3 - Okay
53
2 - Poor
15
1 - Terrible
11

4.2/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The hotel was stylish and clean. Location was perfect only steps away from the shops and about 300m from U stop line that gets directly to Iduna Stadium. The hotel staff was professional and helpful every time i needed something. Morning breakfast was quality and rich in choice. Our 3 bed room was bright, clean and comfortable but the highlight was tge bed and tge bedding which was one of the best ever ! The only one thing i didnt like during my stay was the coffee from the machine at breakfast. It was shame that it was nescaffee rather than bean to coffee fresh brewd coffeemajer which is standard in hotels of that standards all round the world. Overal our stay was great abd we woukd choose to stay agsin on our next visit to Dortmund.
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was lovely - good location, close to the centre and very festive around Christmas. The only fault was how cold the bedrooms were - especially when you come inside from freezing outdoors!
Stayed 2 nights in Dec 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for everything good place staff was so nice near for everything and clean food was amazing.
Stayed 1 night in Oct 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family holiday
Visiting the area and the football stadium
Stayed 1 night in Oct 2019

2/5 Poor

Sad face IconDisliked: Staff & service, property conditions & facilities, room comfort
Disappointing stay
I booked a room for a family of 3 pax. But when we checked in at 21:00 apparently the given room was for 2 pax only on the 5th floor where we had to carry our baggages by hand to 5th floor from the 4th floor where the end of lift /elevator. Although, the front office lady confirmed the given room was for 3 pax but it was not the case!! When I reported the problem the same lady at front office changed the room and gave us instead a 3 pax small room where we had to carry our baggages again to 3rd floor!! There was no one to help us carry the baggages from to room although we asked for it!!!
Stayed 1 night in Aug 2019

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