Title: Hotel Excelsior - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Excelsior Central hotel with a bar connected to a rail/subway station in Dortmund ![Lobby](https://images.trvl-media.com/lodging/11000000/10030000/10029600/10029574/3e31b811.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/11000000/10030000/10029600/10029574/w2880h1917x0y3-8b0a4849.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge](https://images.trvl-media.com/lodging/11000000/10030000/10029600/10029574/b4a097e7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance](https://images.trvl-media.com/lodging/11000000/10030000/10029600/10029574/5c79b7d6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/11000000/10030000/10029600/10029574/2a10749b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Excelsior sits in Innenstadt-West's center, where travelers discover attentive service that previous guests consistently praise. The property offers WiFi throughout and a bar where visitors can unwind after exploring the city, delivering excellent value for the location. 7.8 Good ## Popular amenities - - Bar - 24/7 front desk - Parking available - Housekeeping - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=10029574&PinnedHotelID=10029574&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=10029574&PinnedHotelID=10029574&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=10029574&PinnedHotelID=10029574&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=10029574&PinnedHotelID=10029574&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=10029574&PinnedHotelID=10029574&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=10029574&PinnedHotelID=10029574&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=10029574&PinnedHotelID=10029574&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=10029574&PinnedHotelID=10029574&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/11000000/10030000/10029600/10029574/4b206787.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Single Use 9.0 Wonderful 17 reviews ### Highlights Heating Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Hair dryer Private bathroom Cable channels - 205 sq ft - City view - Sleeps 1 - 1 Double Bed OR 2 Twin Beds ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/11000000/10030000/10029600/10029574/4b206787.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 7.6 Good 28 reviews ### Highlights Heating Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Hair dryer Private bathroom Cable channels - 205 sq ft - City view - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ![Standard Triple Room](https://images.trvl-media.com/lodging/11000000/10030000/10029600/10029574/309bfb83.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room 7.6 Good 7 reviews ### Highlights Heating Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Hair dryer Private bathroom Cable channels - 205 sq ft - City view - Sleeps 3 - 3 Twin Beds ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/11000000/10030000/10029600/10029574/d63acf77.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room 8.8 Excellent 5 reviews ### Highlights Heating Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Hair dryer Private bathroom Cable channels - 237 sq ft - City view - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/11000000/10030000/10029600/10029574/3abd2dc0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room (3 Persons) 8.0 Very good 19 reviews ### Highlights Heating Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Hair dryer Private bathroom Cable channels - 237 sq ft - City view - Sleeps 3 - 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/11000000/10030000/10029600/10029574/3abd2dc0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (4 Persons) ### Highlights Heating Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Hair dryer Private bathroom Cable channels - 323 sq ft - City view - Sleeps 4 - 2 Double Beds OR 4 Twin Beds ![Family Room (5 Persons)](https://images.trvl-media.com/lodging/11000000/10030000/10029600/10029574/081d3aad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (5 Persons) 8.2 Very good 15 reviews ### Highlights Heating Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Hair dryer Private bathroom Cable channels - 323 sq ft - City view - Sleeps 5 - 4 Twin Beds and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDortmund-Hotels-Hotel-Excelsior.h10029574.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDortmund-Hotels-Hotel-Excelsior.h10029574.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.51300%2C7.45468&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=e3XT5amZjTTT9OwaqbMCIKs3SyE=) Lange Straße 1, Dortmund, NW, 44137 #### What's nearby - German Football Museum - 6 min walk - 0.5 km - Dortmund Christmas Market - 9 min walk - 0.8 km - Westfalenpark Dortmund - 3 min drive - 2.2 km - Westfalenhallen - 4 min drive - 2.3 km - Signal Iduna Park - 4 min drive - 2.6 km #### Getting around - Westentor U-Bahn - 3 min walk - Dortmund Central Station - 9 min walk - Dortmund (DTM) - 24 min drive #### Restaurants - ‪Das Kraftstoff - ‬2 min walk - ‪Hövels Hausbrauerei - ‬4 min walk - ‪Starbucks - ‬5 min walk - ‪Olafs - ‬3 min walk - ‪Sapori d'Italia - ‬1 min walk ## About this property ### Hotel Excelsior Hotel near Signal Iduna Park Hotel Excelsior provides a bar and more. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Breakfast (surcharge), self parking (surcharge), and a 24-hour front desk - Smoke-free premises, luggage storage, and an elevator - Guest reviews give top marks for the overall value and helpful staff Room features All 54 rooms offer comforts such as laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews say good things about the clean rooms at the property. Other conveniences in all rooms include: - Hypo-allergenic bedding and free cribs/infant beds - Bathrooms with showers and free toiletries - Flat-screen TVs with cable channels - Wardrobes/closets, heating, and daily housekeeping ## Similar properties ![Property grounds](https://images.trvl-media.com/lodging/28000000/27400000/27396100/27396079/4ec9eb6a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Coffee Fellows Hotel Dortmund Dortmund City Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 221 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=27396079&PinnedHotelID=27396079&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/10000/9400/9349/cb29f5c4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Dortmund Innenstadt-West - Pet-friendly - Free WiFi - Breakfast available - Parking available 8.6 Excellent 933 reviews CA $125 CA $143 total includes taxes & fees Nov 15 - 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Free WiFi - Breakfast available - Parking available - 24/7 front desk 9.2 Wonderful 310 reviews CA $86 CA $99 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=111693101&PinnedHotelID=111693101&HadPinnedHotel=true®ionId=-1&adults=2) ![Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/990000/988900/988900/d4b03962.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ACHAT Hotel Bochum Dortmund Bochum Nord - Pet-friendly - Parking included - Free WiFi - Breakfast available 8.4 Very good 455 reviews CA $91 CA $98 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=988900&PinnedHotelID=988900&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/530000/525100/525081/1001c8d3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dorint An den Westfalenhallen Dortmund Innenstadt-West - Spa - Pet-friendly - Free WiFi - Restaurant 8.8 Excellent 437 reviews CA $126 CA $145 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=525081&PinnedHotelID=525081&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 15.90 per person)](https://images.trvl-media.com/lodging/96000000/95830000/95820700/95820695/w3491h2324x0y4-ff26a510.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Prize by Radisson, Dortmund City Dortmund City Centre - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 8.2 Very good 85 reviews CA $98 CA $113 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=95820695&PinnedHotelID=95820695&HadPinnedHotel=true®ionId=-1&adults=2) ![50-inch Smart TV with digital channels, TV, Netflix](https://images.trvl-media.com/lodging/93000000/92900000/92896100/92896083/9dad4709.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BRIGHT Dortmund City Center Innenstadt-West - Kitchen - Free WiFi - Living/dining area 8.4 Very good 57 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=92896083&PinnedHotelID=92896083&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/58000000/57910000/57902000/57901981/w3834h2865x3y0-519cb845.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### B&B Hotel Dortmund-City Innenstadt-West - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 8.2 Very good 117 reviews CA $95 CA $110 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=57901981&PinnedHotelID=57901981&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Covered self parking on site (EUR 14.90 per day) - Limited onsite parking - Onsite parking options include a garage ### Food and drink - On-the-go breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 14.90 for adults and EUR 7.90 for children - A bar/lounge ### Restaurants on site - Lobby Bar ### Family friendly - In-room crib ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) ### Accessibility - Elevator ### More - Built in 2014 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib - Hypo-allergenic bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - Flat-screen TV with cable channels ### More - Desk - Desk chair - Heating - Iron/ironing board on request - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in fee: EUR 14.9 Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available Late check-out subject to availability Late check-out fee: EUR 14.9 ### Special check-in instructions The check-in location differs from the property location; go to: \[Hoher Wall 38\] Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for to-go breakfast: approximately EUR 14.9 for adults and EUR 7.9 for children - Covered self parking fee: EUR 14.90 per day - Early check-in fee: EUR 14.9 (subject to availability) - Late check-out fee: EUR 14.9 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a smoke detector and outdoor lighting ### We should mention Only registered guests are allowed in the guestrooms Parking height restrictions apply ### Property is also known as Novum Hotel Excelsior Dortmund Novum Hotel Excelsior Novum Excelsior Dortmund Novum Excelsior Hotel Excelsior Hotel Novum Hotel Excelsior Hotel Excelsior Dortmund Hotel Excelsior Hotel Dortmund ## Frequently asked questions ### Is Hotel Excelsior pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Hotel Excelsior? > Self parking is available for EUR 14.90 per day. Limited spots are available. ### What time is check-in at Hotel Excelsior? > Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 14.9 (subject to availability). ### What time is check-out at Hotel Excelsior? > Check-out is at 11 AM. Late check-out is available for EUR 14.9 (subject to availability). ### Where is Hotel Excelsior located? > Located in Innenstadt-West, this hotel is steps from Westenhellweg Street and 1.6 mi (2.6 km) from Signal Iduna Park. Dortmunder U and Museum Ostwall are also within 5 minutes. Westentor U-Bahn is only a 3-minute walk and Unionstrasse U-Bahn is 7 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Excelsior Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 330 8 - Good 295 6 - Okay 132 4 - Poor 68 2 - Terrible 72 ### 8.0/10 Cleanliness ### 8.0/10 Staff & service ### 7.6/10 Amenities ### 7.6/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 6/10 Okay #### Andrew Apr 22, 2025 Liked: Cleanliness It was nice city ##### Andrew Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### elva Apr 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay very safe and clean ##### elva Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Andrew Oct 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel was excellent and the staff were very friendly and very helpful I have not got anything bad to say about my stay at the hotel ##### Andrew Stayed 2 nights in Sep 2024 ### 8/10 Good #### Fiz Mar 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities I liked how it was close to everything. ##### Fiz Stayed 6 nights in Mar 2024 ### 10/10 Excellent #### Kees Apr 20, 2024 Nice room. Very good breakfast. ##### Kees Stayed 1 night in Apr 2024 ### 8/10 Good #### Howard Nov 8, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great value for the football weekend ##### Howard Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Natalie Jul 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful last minute find What an amazing hotel. It is beautiful inside and out. Great customer service. Wonderfully large rooms and spacious bathrooms. Good range of hanging space. Would highly recommend you book at this hotel. ##### Natalie Stayed 1 night in Jul 2024 ### 6/10 Okay #### Samuel Mar 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Still a good hotel but clearly a step down from Unique Hotel which it is in building. ##### Samuel Stayed 2 nights in Mar 2024 ### 6/10 Okay #### Robert Oct 4, 2024 Grand reception area basic bedrooms,shower too small with plastic curtain, expensive price for basic accommodation ##### Robert Stayed 2 nights in Sep 2024 ### 6/10 Okay #### Ho Kwan May 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities There is near station quite nice. But it still renovation at the moment, so I have to go around to get my room. But overall is pretty nice. ##### Ho Kwan Stayed 1 night in May 2024 ### 10/10 Excellent #### Tristanio May 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved the appearance of the hotel; it was so clean and the staff were professional, albeit a bit cold and less welcoming than anticipated. However, we enjoyed our stay very much and would not hesitate to return in the future. We did find the construction noise in the morning a little jarring, but we understand that it was just part of the renovations and the hotel could not control the noise, so we were not bothered too much. Overall a very pleasant stay! ##### Tristanio Stayed 1 night in May 2024 ### 4/10 Poor #### Adam Sep 30, 2024 Liked: Property conditions & facilities Disliked: Cleanliness The room, bar and staff were all wonderful! The only issue i had was that the room was never cleaned so no fresh towels or toilet roll or bin emptied. Had to ask reception 3 times. Other than that it was good. ##### Adam Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Lqmn Feb 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good one ##### Lqmn Stayed 1 night in Feb 2024 ### 8/10 Good #### Nikki Jun 26, 2024 Liked: Property conditions & facilities Room was delayed and they moved to other room for night and complimentary breakfast to apologise. So was all fine. Room, location, food and staff were all excellent. Lower score as didn’t tell us about working going on at hotel so early morning and late banging which did disrupt sleep and some of the comfort for the trip. ##### Nikki Stayed 10 nights in Jun 2024 ### 6/10 Okay #### Kalwinder Kaur Sep 20, 2024 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Hotel was fairly clean, but as renovations were going on, there was a lot of materials laying about. Did not state on the website that renovations are going on. ##### Kalwinder Kaur Stayed 5 nights in Sep 2024 ### 6/10 Okay #### Michael Sep 14, 2024 Liked: Cleanliness Unusual I had to make the bed that was odd. If I need anything like toilet paper or sugar etc I had to go to reception to get it. No telephone in room, room service was by leaving I door sign. I found things I little strange I have stayed in Germany before. ##### Michael Stayed 7 nights in Sep 2024 ### 2/10 Terrible #### Alejandro Jul 2, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms where really dusty , showeroom hold water came of to the floor , really bad experience. ##### Alejandro ### 2/10 Terrible #### Eugenio Dec 30, 2023 Disliked: Staff & service, property conditions & facilities, room comfort #### Wouldn’t stay here again . Nice hotel centrally located but that’s it !! NO PARKING AT THE HOTEL , this hotel has no parking as described on their website , you need to find parking yourself somewhere else then walk to the hotel , not convenient when arriving in the evening as we found very difficult to find one . Poor customer service , the staff at reception were USELESS and unhelpful who spoke almost no English , to find the bedroom was a labyrinth of stairs , pathetic and what a joke ! Wouldn’t stay here again ! ##### Eugenio Stayed 1 night in Dec 2023 ### 2/10 Terrible #### lucjan Jun 11, 2024 Disliked: Cleanliness, amenities, property conditions & facilities There was no parking available. I book this place as a stop on my journey from Englad to Poland. Unfortunately there was no oarking at the hotel. I had to continue my journey without a break becauce i hadn't no other hotels check-in available ( after 10pm). The nearest secured parking were closed or full. Additionally i must notice that the picture of the hotel attached to the advertisement on your site suggests that this building is located in open area ( probably neighbouring object had been erased from the view for better effect. What more, there was problem to park a car in front of entrance, very little space there and i needed do drive across crowdy pavement. I paid for reservation online but when i arrived i was required 100 euro deposit in cash with no ealier notice. Taking u derconsideration the fact that it is 4 star hotel my opinion is negative, no recommendation will be done. ##### lucjan Stayed 1 night in Jun 2024 ### 2/10 Terrible #### Christophe Van Dec 20, 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities First of all I want to start with the good points: Hotel staff was friendly and the room was large and clean But: Room E101 is half in the hallway just above the bar. And on top of that they are doing construction works on that floor with the room for all the equipment of the handy men in front of room e101. Constant noise of the workers going in and out, using their tools, and people waiting there for their lift. And as bar was still open at 2am just under the room it was echoing in the room. I also booked that hotel because it was in walking distance of the city center with a private parking. Parking was already full at 4 pm but they told me I could use another parking 300m further. That is the parking of the Shopping Mall. I had to pay 27€ for not even 24 hours. So hotel expierence could have been much better if for example I would have been on the let's say 3rd floor and if parking was not such a rip off. never take room E101!!!!!! ceetainly not as long as work is in progress but even after that it is very loud!!! ##### Christophe Van Stayed 1 night in Dec 2023 ### 6/10 Okay #### Stephanie Feb 17, 2025 Liked: Cleanliness, staff & service, amenities Im ersten Moment wirkte das Hotel sehr pompös und wirklich schön, bei genauerem hinsehen waren doch einige Mängel zu erkenne (lose Türgriffe am Bad, Fenster die nicht richtig zu gingen und Lampen an der Decke die nicht richtig fest waren). Nachts liefen sowohl Kinder als auch Erwachsene schreiend und laut polternd durch die Gänge und selbst als man den Hinweis gegeben hat, dass es Leute gibt die schlafen müssen änderte sich nichts an dieser Situation und man ist kaum zur Ruhe gekommen. Das Frühstück war für uns sehr gut, genug Auswahl und für jeden was dabei. ##### Stephanie Stayed 2 nights in Feb 2025 ### 2/10 Terrible #### David Feb 9, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Absolut unprofessionell und unfreundlicher Service ##### David Stayed 2 nights in Feb 2025 ### 6/10 Okay #### Johanna Jan 31, 2025 Decu de ne pas avoir eu la chambre réservée sans en etre averti au prealable Un peu bruyant car travaux dans l'hôtel Sejour passable vu le peu de temps passe ##### Johanna Stayed 1 night in Jan 2025 ### 8/10 Good #### Torsten Jan 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Das Hotel ist vollkommen ok, trotz Umbauarbeiten. Es gibt nur eine winzige Kleinigkeit was den Frühstückraum betrifft Das Geschiebe der Stühle auf den Fliesen von den Gästen ist nervig. Vielleicht einfach als Abhilfe Filz unter due Beine der Stühle kleben. Ist jedoch nur nein persönliches Empfinden ##### Torsten Stayed 1 night in Jan 2025 ### 6/10 Okay #### Ralph Jan 6, 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Soap and Shampoo not provided. Tissue was empty when we arrived. We had to go through a flight of stairs with no elevator options. 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