Ratings based on 329 Verified Reviews

4.0 out of 5
83% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller

Posted 1-Apr-2019
Comment from Hotel Management
13-May-2019 by Assistent to General Manager, Hotel Management
Dear guest, thank you for your great review. We appreciate your feedback and we hope to welcome you back very soon. With warm regards, your hotel management
5 out of 5
by A verified traveller

Posted 1-Apr-2019
Comment from Hotel Management
15-May-2019 by Assistent to General Manager, Hotel Management
Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Wir wissen Ihr Feedback sehr zu schätzen und würden uns freuen Sie bald wieder begrüßen zu dürfen. Ihre Hoteldirektion
4 out of 5
by A verified traveller

Posted 11-Mar-2019 on Hotels
We were very happy with our stay. We were able to gain access to the room to drop off our bags and get changed very early, which was great. The location was very central, which was particularly useful given it was only for one night. Our room was next to a water tank of some sort it seems, so it was loud at times, but not throughout the night. If we make the trip again, it is likely we will stay here.
Comment from Hotel Management
20-May-2019 by Asssistent to General Manager, Hotel Management
Dear guest, Thank you for bringing your personal experiences in our hotel to our attention. We will share your impressions with our team. Your detailed feedback regarding your stay supports us in our daily analysis of our service and helps us maintain our quality. We wish you all best and hope to see you soon!
5 out of 5
by A verified traveller

Great Stay in Dortmund

Posted 11-Mar-2019 on Hotels
Good stay in very good location and also excellent breakfast offering.
Comment from Hotel Management
20-May-2019 by Assistant to General Manager, Hotel Management
Dear guest, Thank you for your professional feedback. Your opinion is very important to us, so that we can continue to provide you with a first class standard. See you again soon at the Mercure Hotel Dortmund Centrum. Your Hotel Management
5 out of 5
by A verified traveller

Posted 6-Mar-2019
it was lovely and clean the room was immaculate and very large and the staff were very friendly and helpful
Comment from Hotel Management
20-May-2019 by Assistent to General Manager, Hotel Management
Dear guest, Thank you for your great review. Your opinion is important to us, so that we can continue to improve our quality standards successfully.We hope to impress you again during your next stay. With warm regards, Hotel Management
3 out of 5
by A verified traveller

Posted 10-Feb-2019
Tidy if uninspiring, decent enough location although the town centre is small so anywhere would be ok. Good value.
Comment from Hotel Management
14-Feb-2019 by Mercure Hotel Dortmund Centrum, Hotel Management
Dear guest, thank you for your review. We wish you all best and hope to see you soon in Dortmund! Your hotel management
5 out of 5
by A verified traveller

great

Posted 6-Feb-2019 on Hotels
great hotel very comforting
Comment from Hotel Management
14-Feb-2019 by Mercure Hotel Dortmund Centrum, Hotel Management
Dear guest, We are very proud of your response to your stay in our hotel. Your opinion is important to us, so that we can continue to improve our quality standards successfully. See you again soon at the Mercure Hotel Dortmund Centrum. Your hotel management
5 out of 5
by A verified traveller

Posted 1-Jan-2019
Excellent except one thing they did not change the towels daily. But they provided when I requested for them.
Comment from Hotel Management
20-May-2019 by Assistent to General Manager, Hotel Management
Dear guest, Thank you for your good review. We appreciate your personal feedback. See you again soon at the Mercure Hotel Dortmund Centrum. Your Hotel Management.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 30-Oct-2018 on Hotels
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 28-Oct-2018 on Hotels