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Reviews of Roundhouse Hotel Bournemouth

3 out of 5
Roundhouse Hotel Bournemouth
1 Meyrick Road, Lansdowne, Bournemouth, England

Reviews

5.8
Rating 10 - Excellent. 112 out of 1001 reviews" "
Rating 8 - Good. 249 out of 1001 reviews" "
Rating 6 - Okay. 257 out of 1001 reviews" "
Rating 4 - Poor. 191 out of 1001 reviews" "
Rating 2 - Terrible. 192 out of 1001 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

John

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Just meh.
Distinctly Average. Very dated but reasonable price and clean. Wouldn't return but can't complain about anything.
Stayed 1 night in Dec 2021

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was okay clean and friendly Wasn't happy about £10 parking fee But all else was good ****
Stayed 1 night in Dec 2021

6/10 Okay

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room and excellent breakfast
Generally had a good stay - the room was comfortable and the breakfast was particularly good. The only complaint was that the walls were quite thin and we were kept awake at night by some people chatting loudly next door. For that reason we might hesitate to stay there again.
Stayed 1 night in Dec 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap and not so cheerful
Rooms are beyond basic, decor is shabby 1970s without the chic, the taps wouldn't turn off in the bathroom and the shower pressure was pathetic. Parking is an extra £10 overnight on the weekend. Breakfast was pretty average for a hotel buffet, but I was astonished to be asked if I wanted anything from the bar, like a beer or spirits. It was 9:30AM!
Stayed 1 night in Dec 2021

6/10 Okay

Ola

Travelled with group
Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2021

4/10 Poor

Jade

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Mrs J A

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Clean and comfortable
An expensive budget hotel. Clean and comfortable just a bit tired.
Stayed 1 night in Dec 2021

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Hotel was in a great location. Staff friendly. Room a bit dated but was clean and comfortable. Only one lift working at the time which was frustrating. Some areas of corridors lights were out. Dining room was nicely set out, breakfast buffett varied choice. Good value for money.
Stayed 1 night in Dec 2021

4/10 Poor

Matthew

Stayed 1 night in Nov 2021

8/10 Good

Adam

Liked: Staff & service
Stayed 1 night in Nov 2021

8/10 Good

Mathew

Liked: Cleanliness, staff & service, room comfort
Great staff and location but hotel is very dated
All staff on reception, bar and security were good and welcoming. The hotel is very dated but clean. The corridors are very noisy so did not sleep that well. Good location though and perfect for 1 night away.
Stayed 1 night in Nov 2021

6/10 Okay

Thomas

Travelled with group
Liked: Cleanliness, staff & service
One Night stay for night out.
Ok overall stay for the one night, as a place to lay your head it was what you need. Rooms were a little old fashioned, and had a strange smell. Nothing bad, just old smelling. It would be a good place to stay for hitting the town, or for the football.
Stayed 1 night in Nov 2021

2/10 Terrible

mark

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a bad hotel with poor service! AVOID AVOID AVOID! If you do book (don’t) don’t expect to get a room anything like on the pictures. Made a complaint and emailed 4 times…can’t even be bothered to reply ! Expedia should be ashamed promoting this hovel on their site.
Stayed 1 night in Oct 2021

4/10 Poor

Stuart

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Roundhouse Hotel Bournemouth.
Stayed 1 night in Nov 2021

8/10 Good

Maria

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

2/10 Terrible

oliver

Disliked: Cleanliness, staff & service
Bad Service
Hotel bathroom was still dirty when we arrived especially the shower/bath and sink. Worse part was when we tried to check out the receptionist had lost my car keys meaning we left an hour after check out when wanting to leave at 9 making me late for work! Very little apologies or actions were made to make the situation any better, the receptionist just said “the other staff put them someone and I can’t find them, it’s not my fault but I will text them and ask where” which was extremely frustrating and made us very late leaving
Stayed 1 night in Nov 2021

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

2/10 Terrible

Lewis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

ashleigh

Stayed 1 night in Nov 2021

10/10 Excellent

Darren

Stayed 1 night in Nov 2021

4/10 Poor

Hayley

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

6/10 Okay

michael

Liked: Staff & service
Disliked: Property conditions & facilities
Needs some love
Good friendly service but the room condition needs looking at ,peeling paper,cracked tiles,
Stayed 2 nights in Nov 2021

2/10 Terrible

Matt

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No heating in the room plus windows would not close.
Stayed 2 nights in Nov 2021

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel shape was very unique! The bathroom fertilitys could do witg been updated aslo the bath plug was broken. Overall the stay was perfect for what i need it for.
Stayed 1 night in Nov 2021

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Stayed 1 night in Nov 2021

6/10 Okay

Mayunga

Stayed 1 night in Nov 2021

8/10 Good

Kimric

Travelled with family
Liked: Cleanliness, staff & service, room comfort
On a budget
Great location close to Bournemouth Uni campus, close to local amenities, walking distance to the beach. Hotel is old and dated but fairly clean considering the age. Breakfast has a good choice but could have been better with brewed coffee. Overall good for a budget stay of couple of days.
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Okayish
The room was dirty, had hair and dust all over. Shower curtain is in the middle of the bath tub, I wonder what was going on there! Had 2 tiny plastic spoons, which just “melt” when you are using them to make a cup of tea But the beds were really comfortable. Bathroom was nice and clean.
Stayed 2 nights in Oct 2021

6/10 Okay

Lee

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Rough around the edges but otherwise fine
Stayed for 2 nights and checked in late after returning from Tenerife. Check-in is open 24 hours which was great. The hotel itself and the rooms are very dated but we have a really large room with a separate lounge which was fantastic. We included breakfast was a good selection of hot and cold options.
Stayed 2 nights in Oct 2021

2/10 Terrible

Akinyemi

Travelled with family
Disliked: Staff & service
Not for me
The receptionist allocated my room to another visitors who tried to open the door while myself and my child where in the room. Very scary episode. When l complained the receptionist said she wrote another room but was a error and that was what it was... No apology l has to demand for it. Also, breakfast was scheduled for 8am but wasn't open until after 8 the cleaner was still in there at 8am, l almost left as my child has a football match. Not very happy with the service really. Having to pay £10 for paying overnight is a No No,
Stayed 1 night in Oct 2021

4/10 Poor

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tired out dated and dirty
The Hotel was tired, dated and not particularly clean. On arrival we found our room smelt of smoke was not particularly clean money and some rubbish found on the floor. The furniture was old and badly stained there was a tile missing on the wall next to the shower and the floor tiles were old and tired.The bed mattresses were uncomfortable and the beds in need of replacement. We did complain but they said they were busy and showed little interest. We hopped things would improve in the morning only to find breakfast was also poor, with the coffee being make your own using a big water boiler and the breakfast being dry and certain items run out causing a 5 to 10 minute wait.
Table draws
Fag stained window frame
Bathroom floor tiles
Missing wall tile
Stayed 2 nights in Oct 2021

4/10 Poor

Yasmin

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Oct 2021

8/10 Good

Manpreet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roundhouse round review
The hotel was clean and reasonably priced. We weren’t aware of the 11pm curfew before arriving. This wasn’t an issue to us on this visit. Breakfast buffet was good although the male staff member in the restaurant need to be more friendly.
Stayed 2 nights in Oct 2021

10/10 Excellent

Georgia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money!
I went to Bournemouth for my birthday weekend and I had a lovely stay at the Roundhouse hotel! It was in a perfect location and easy access parking
Stayed 2 nights in Oct 2021

2/10 Terrible

Hannah

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My bad review of this property may appear a little unfair given that I never even set foot in it. However, that was through no fault of my own, and I am still paying for it now. I booked a 2 night stay here, only to be called at 6pm on the day of planned arrival to be told that they had overbooked my room for both nights, meaning that at 6pm I had to try to find another hotel in Bournemouth. Everywhere was fully booked, so I had to turn the car around and head back home again! I was told by the very unhelpful, unapologetic woman on the phone that no money would be taken out of my account but would be in a ‘pending’ account somewhere. This would then be refunded to me within 5 days. Over one month later I am still awaiting this refund. Every time I call either Expedia or the Roundhouse Hotel to find out where my money is, I go round and round in circles. No one working in the hotel seems to be able to clarify with Expedia that I never attended the hotel in the first place, and Expedia don’t appear to record any conversation I’ve ever had with them, meaning I spend much of my time explaining the situation again and again, only to be met with the same response “we are waiting on the hotel to confirm you never stayed there”. I will never use Expedia again, nor would I ever recommend the company to anyone else. As for the Roundhouse Hotel, if it’s service in house is anything like it’s customer service over the phone, I dodged a bullet by not staying there.
Stayed 2 nights in Sep 2021

8/10 Good

ANNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, closed to the sea, train station and local amenities.Very hot in the room, 5th floor even though the radiator wasn't on and temperature outside was normal for the time of the year
Stayed 1 night in Oct 2021

10/10 Excellent

Kenisha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Oct 2021

8/10 Good

Sinead

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
Pay peanuts, get monkeys
This is not a holiday hotel - it is very dated and needs rebuilding. Perfectly fine for a night in Bournemouth with your mates; you check in late and then go out and get hammered coming back at silly o'clock in the morning. The quality of the hotel is irrelevant with a hangover from hell. It doesn't cost very much to stay here for a night - expect what you pay for.
Stayed 1 night in Oct 2021

2/10 Terrible

GARY

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel needs a good clean and the bathrooms had mould all over the sealing.
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveller

Adequate room, nit the nost comfirtable bed, but it sufficed
Stayed 1 night in Sep 2021

2/10 Terrible

Chris

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Rooms were very very hot no air con
Stayed 1 night in Sep 2021

2/10 Terrible

Ria

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dreadful hotel
Very very run down and not worth the money
Stayed 1 night in Sep 2021

8/10 Good

Nathalie

Liked: Staff & service, room comfort
Used to be better!
Bath dirty, handles grabby, dust in room. Lovely staff but put off paving to pay £8.50 for only few hours as got there late after a long journey. Car parking should be per hour! Also opened my boot and bang was scratched on the wall!!!
Stayed 1 night in Sep 2021

6/10 Okay

jodie

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

2/10 Terrible

Karla

Stayed 3 nights in Sep 2021