Front of property

Reviews of The Pavilion Arms

4 out of 5
The Pavilion Arms
41, Wimbourne Road, Bournemouth, England

Reviews

8.4

Very good

Rating 10 - Excellent. 215 out of 499 reviews" "
Rating 8 - Good. 190 out of 499 reviews" "
Rating 6 - Okay. 66 out of 499 reviews" "
Rating 4 - Poor. 19 out of 499 reviews" "
Rating 2 - Terrible. 9 out of 499 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Really helpful employees, especially Hai and Kimchi, Thank you so much girls! And also Jim and Max! Very clean in this hotel, I recommend!

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overnight stay was good from check-in with polite staff to check-out the next day. My room was cosy and big enough for one occupant, very clean and a bed that was one of the best Ive slept in for a long while, so comfortable! Breakfast was excellent and plentiful. Would definitely recommend and look forward to returning in the future.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Abi

Stayed 1 night in Nov 2023

10/10 Excellent

Stephen, Peterborough

Stayed 1 night in Sep 2023

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Sep 2023

10/10 Excellent

Claire

Stayed 2 nights in Aug 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Steve

Stayed 1 night in Jul 2023

10/10 Excellent

Carey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pub & rooms
This was a great find for us on a one-night stay in Bournemouth! It's outside the main hustle & bustle in a leafy residential area. The room was hot as it was summertime and imagine there's not much to be done in an older building, but other than that, we can't fault it! Very clean, cleverly decorated facilities and an amazing restaurant in the pub downstairs. Really you must try the food! The manager Rebecca is a sweetheart and did everything in her power to make our short stay that much nicer. It seems she does often go above and beyond for her guests!
Stayed 1 night in Jun 2023

10/10 Excellent

Naomi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Absolutely amazing. The staff, service, cleanliness, food location is all 10/10. From the moment I arrived I was welcomed we a friendly smile. The room was beautifully decorated, comfortable with a stocked mini bar. The food in the downstairs pub was exquisite and the breakfast was the best I have had in a long time. Plenty of choice, and again 10/10 I can't wait to return.
Stayed 1 night in Jun 2023

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for my one night stopover
Stayed 1 night in Jun 2023

8/10 Good

Taran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room, the Bramley toiletries were amazing. I ordered the hand cream from Amazon just after sampling it there. Friendly staff, great breakfast with multiple choices included in the price. An array of reasonably priced drinks and snacks in the fridge - bottles of water and milk were complimentary. The tray of hot drink making facilities included a cafeteria, sachets of ground coffee, breakfast tea, hot chocolate, brown and white sugar lumps and biscuits. The bed was on the firm side but that suited my back. I enjoyed watching the large screen TV and took advantage of the WiFI. The shower was powerful and the soft white towels were plentiful. I will definitely stay here next time when I visit my friend who is in a nearby care home.
Stayed 1 night in May 2023

10/10 Excellent

Virginie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
We spent 2 night at the Pavilion Arms and we had a very good stay. All the staff were very friendly and helpful. The room was lovely and very comfortable. The choice for breakfast was excellent, all ingredients were fresh and well-presented as well as being very tasty. We had 2 evening meals and there were excellent too. We will stay again when we visit Bournemouth in the future.
Stayed 2 nights in Mar 2023

8/10 Good

Sarah

Stayed 1 night in Mar 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice pub, especially the rooms. Everything you need is catered for, and the food from the restaurant is top quality. Lovely little gem in a not so nice town!
Stayed 1 night in Mar 2023
Response from The Pavilion on Mar 27, 2023
Thank you so much for your review! We loved having you stay with us and cannot wait for your next visit!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Ill stay was amazing....the staff were really helpful and very polite couldn't ask for a better place to stay....food was amazing are room was amazing and clean....we cant fault any part of our stay
Stayed 1 night in Feb 2023
Response from The Pavilion on Mar 4, 2023
Thank you so much for taking the time out to leave this review. We are so happy you enjoyed your stay and look forward to seeing you again soon!

8/10 Good

Jake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the cosy room and it was absolutely amazing, the interior design was lovely and the room was very clean. Staff were very friendly. The only issue we had was that we couldn’t shower as the water was too hot.
Stayed 1 night in Feb 2023
Response from The Pavilion on Mar 4, 2023
Thank you so much for taking the time out to leave this review. I am so sorry to hear about the shower, thank you for letting us know, we look forward to seeing you again soon!

10/10 Excellent

KEVIN

Stayed 1 night in Feb 2023
Response from The Pavilion on Mar 4, 2023
Thank you so much for taking the time out to leave this review. We are so happy you enjoyed your stay and look forward to seeing you again soon!

10/10 Excellent

Emma

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable accommodation with everything you need for a short stay in Bournemouth. Fantastic staff who all took time to make sure myself (and my dog!) had a lovely stay. Great food & a lovely atmosphere in the bar. Looking forward to returning.
Response from The Pavilion on Mar 4, 2023
Thank you so much for taking the time out to leave this review. We are so happy you enjoyed your stay and look forward to seeing you again soon!

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Up the road.
The room was ok, dinner and breakfast good.
Stayed 1 night in Dec 2022

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Very Charming Place
Very charming place close to the town centre, very good service and kind staff
Stayed 2 nights in Sep 2022

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night at the pavilion
First class service from very friendly staff Wonerful food
Stayed 1 night in Sep 2022

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely small hotel. Easy check in and very good breakfast. Had a nice evening meal in pub. Recommend staying here if in Bournemouth area. Friendly staff.
Stayed 1 night in Sep 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel,VERY friendly, would have liked some traditional menu options but apart from that enjoyed stay.
Stayed 2 nights in Aug 2022

10/10 Excellent

Carol, Basingstoke

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything here was just perfect. Food was fantastic bedroom clean comfy and big. Staff very friendly !
Stayed 1 night in Aug 2022

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room and amazing staff
This was a last minute booking and I cant recommend this lovely hotel enough. The rooms are large and comfortable with amazing attention to detail to make you feel comfortable. I will be staying here again that’s for sure. Such a fantastic price too.
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The facilities were excellent, the staff helpful. The manager was very attentive and welcoming.
Stayed 1 night in Jul 2022

10/10 Excellent

Lianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Kellie

Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Lovely pub and hotel, food was lovely, staff great, especially the girl on breakfast at the weekend she was very attentive! Room a little dusty but overall enjoyed our stay!
Stayed 1 night in Jul 2022

10/10 Excellent

Syed Ali

Stayed 2 nights in Jul 2022

10/10 Excellent

Andreea

Stayed 1 night in Jul 2022

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Pavilion arms July 22
Staff very friendly, quirky rooms but quite small. Lovely washing products in room ie hand wash body lotion etc. couldn’t find the entrance to hotel took us 3 attempts. Husband was disappointed that there were no cereals with breakfast but full English was very nice.
Stayed 1 night in Jul 2022

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room ,very clean & comfortable Friendly staff.food good bit pricey!
Stayed 2 nights in Jun 2022

10/10 Excellent

janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, very welcoming staff. Good service, and an excellent restaurant with great food
Stayed 2 nights in Jun 2022

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Staff were helpful and friendly. Food was lovely. Will definitely be staying here again
Stayed 1 night in Jun 2022

4/10 Poor

Keziah

Travelled with partner
First impressions are great, really tidy and nicely decorated. Alas… our meal was served 20 mins separately, so my food went cold waiting for my husband’s to arrive, and when it did, it was shockingly small. Then the toilet in our room was blocked for 2 days, even after complaining it wasn’t fixed. The breakfast was missing items and cold and to top it off the fire alarm went off at 5am and it took 20 mins to find a number we could call the manager on, to get it turned off. The breakfast on our final morning was very good and clearly excellent produce. Shame when we first arrived we had such high hopes for a lovely stay. I can’t see us ever going back there again
Stayed 1 night in Jun 2022

10/10 Excellent

Rob

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

6/10 Okay

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice pub and good for a stop away from the city center. The room was small but recently updated, cosy would be the best way to describe it. We had a unfortunate incident with alarms going off (twice!) in the night forcing us to wait until staff (not on site) came and dealt with the false alarm. Had it not been for that, I'd have a higher opinion.
Stayed 1 night in Jun 2022

10/10 Excellent

Corry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional stay
Exceptional stay. Room was 'Homely', large comfy bed. Staff friendly and food fantastic. Cannot fault in any way. DAB radio and smart TV in room. Good picture and could also log in with Netflix! Honestly cannot fault in any way. Will stay again for sure. Highly recommended.
Stayed 2 nights in May 2022

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great one night stay.
We had a lovely stay. Our room was attractive & comfortable very clean. A nice sized bathroom with large size toiletries. Breakfast excellent.
Stayed 1 night in May 2022

10/10 Excellent

Terence

Stayed 1 night in May 2022

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay and it's hard to list everything that's good about this property. The room was super-clean and had nice touches such as a fridge with complimentary water and real milk for tea/coffee. The bathroom was spacious with a fantastic shower - lot's of toiletries were provided along with large towels and robes. There was plenty of room for our suitcases including a generous coat hanger. Our housekeeper Jo was lovely to work with and attentive to our needs. Breakfast was included and served in the restuarant which alway had cool music playing - the menu was extensive and the coffee excellent. Located in a quiet location away from the bussle of the sea front is a bonus - it's an easy 20 minute walk to the sea front. We highly recommend this property.
Stayed 2 nights in May 2022

10/10 Excellent

ZOE

Stayed 2 nights in May 2022

10/10 Excellent

Hayley

Stayed 2 nights in May 2022

10/10 Excellent

Hilary

Stayed 1 night in May 2022