Lobby
Check availability

Reviews of Parklane Hotel

4.5 out of 5
Parklane Hotel
222 Dezheng Road, Chang'an Town, Dongguan, Guangdong

Reviews

9.0

Wonderful

Rating 10 - Excellent. 124 out of 235 reviews" "
Rating 8 - Good. 91 out of 235 reviews" "
Rating 6 - Okay. 19 out of 235 reviews" "
Rating 4 - Poor. 1 out of 235 reviews" "
Rating 2 - Terrible. 0 out of 235 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had no issues everything was as advertised Will stay there again and recommend it
Stayed 3 nights in Nov 2023

8/10 Good

wai

Stayed 1 night in Oct 2023

10/10 Excellent

DAVID

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room very spacious, and breakfast is very good
Stayed 1 night in Sep 2023

10/10 Excellent

DAVID

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice big room, cool views from higher floor. Really good breakfast
Stayed 1 night in Aug 2023

10/10 Excellent

pui ching

Stayed 1 night in Mar 2023

10/10 Excellent

Vernon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

KP

Business traveller
Liked: Staff & service, room comfort
Stayed 3 nights in Nov 2019
Response from Love Joy on Dec 5, 2019
Dear KP, Thank you for taking the time to leave us a review. We are happy to know that you had a wonderful stay with us. We look forward to welcoming you back very soon. Warm Regards, Love Joy Rillera Guest Service Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, I will back again :)
Good location, I will back again :) only poor WIFI
Stayed 2 nights in Oct 2019
Response from Love Joy on Dec 5, 2019
Dear Valued Guest, Thank you very much for staying with us. It certainly sounds like you had a wonderful time here and enjoyed great conveniences around the neighborhood. Warm Regards, Love Joy Rillera Guest Service Manger

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Love Joy on Oct 9, 2019
Dear Valued Guest, We would like to thank you for choosing Parklane Hotel as your accommodation choice during your recent visit in Chang'an. And we are looking forward to your next visit. Sincerely Yours, Love Joy Rillera Guest Service Manage

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean room.
Stayed 2 nights in Jul 2019
Response from Love Joy on Aug 1, 2019
Dear David, We very much appreciate your comments regarding your stay at the Parklane Hotel. It is always a pleasure to receive positive feedback from one of our guests. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Kind Regards, Love Joy Rillera Guest Services Manager

6/10 Okay

Verified traveller

Business traveller
It was the best available for the location...not my favorite, but it did the trick for the one night we were in town.
Stayed 1 night in Jul 2019
Response from Love Joy on Jul 29, 2019
Dear Valued Guest, We would like to thank you for choosing Parklane Hotel as your accommodation choice during your recent visit in Chang'an. And we are looking forward to your next visit. Sincerely Yours, Love Joy Rillera Guest Service Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019
Response from Love Joy on Jun 24, 2019
Dear Valued Guest, We would like to thank you for choosing Parklane Hotel as your accommodation choice during your recent visit in Chang'an. And we are looking forward to your next visit. Sincerely Yours, Love Joy Rillera Guest Service Manager

8/10 Good

Siu Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Love Joy on Jun 24, 2019
Dear Sui Chung, We would like to thank you for choosing Parklane Hotel as your accommodation choice during your recent visit in Chang'an. And we are looking forward to your next visit. Sincerely Yours, Love Joy Rillera Guest Service Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 7 nights in May 2019
Response from Love Joy on Jun 24, 2019
Dear Valued Guest, We would like to thank you for choosing Parklane Hotel as your accommodation choice during your recent visit in Chang'an. And we are looking forward to your next visit. Sincerely Yours, Love Joy Rillera Guest Service Manager

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable 8 Night Stay
Being so far away from home, the Parklane made me feel at home. The executive lounge is a nice place to enjoy a cocktail with beautiful views. My room was spacious. Breakfast, lunch and dinner options in the hotel are nice with a variety. The staff was always very nice and accommodating! The gym was large and the pool was great (although difficult to figure out how to get to!). We were able to check out in the executive lounge the night before since we were leaving at 5am so that was nice to not have to wake up even earlier to figure out.
Stayed 8 nights in May 2019
Response from Love Joy on May 26, 2019
Dear Diana, We very much appreciated your comments regarding your stay at Parklane Hotel! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continously improve the quality of our services. Thank you again for sharing your experience and look forward to welcoming you back on your next return in Chang'an. Sincerely Yours, Love Joy Rillera Guest Services Manager

10/10 Excellent

Chetan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Love Joy on May 26, 2019
Dear Valued Guest, We would like to thank you for choosing Parklane Hotel as your accommodation choice during your recent visit in Chang'an. And we are looking forward to your next visit. Sincerely Yours, Love Joy Rillera Guest Service Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Business Trip Stay.
Excellent hotel, everything very well maintained. Very comfortable for resting or working, liked the breakfast buffet with many options. Neighborhood has not so much to see, food options are reduced if you do not speak native language. Internet has VPN so you can connect to the western sites you love, good WiFi signal everywhere but the lobby.
Stayed 8 nights in Apr 2019
Response from Love Joy on May 26, 2019
Dear Valued Guest, We would like to thank you for choosing Parklane Hotel as your accommodation choice during your recent visit in Chang'an. And we are looking forward to your next visit. Sincerely Yours, Love Joy Rillera Guest Service Manager

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms on the fourth floor are a little bit larger
As always the good and comfortable stay suited for Westerners.
Stayed 8 nights in Apr 2019
Response from Love Joy on Apr 26, 2019
Dear Valued Guest, We would like to thank you for choosing Parklane Hotel as your accommodation choice during your recent visit in Chang'an. And we are looking forward to your next visit. Sincerely Yours, Love Joy Rillera Guest Service Manager

10/10 Excellent

teik hooi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Love Joy on Apr 7, 2019
Dear Valued Guest, We would like to thank you for choosing Parklane Hotel Chang'an as your accommodation choice during your recent visit in Chang'an. And we are looking forward to your next visit. Sincerely Yours, Love Joy Rillera Guest Service Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from Love Joy on Apr 4, 2019
Dear Valued Guest, We would like to thank you for choosing Parklane Hotel Chang'an as your accommodation choice during your recent visit in Chang'an. And we are looking forward to your next visit. Sincerely Yours, Love Joy Rillera Guest Service Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Large room and have a bath. Too many foreigners stayed, staff can use English
Stayed 2 nights in Mar 2019
Response from Love Joy on Apr 2, 2019
Dear Valued Guest, Thank you very much for sharing such a great review and I am delighted to read that you have enjoyed your stay with us. We look forward to welcoming you back soon. Warm Regards, Love Joy Rillera Guest Service Manager

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The restaurants were meh to bad to good. The japanese restaurant was pretty good. The other two restaurants not so great. I had a burger at one and it came raw. I didn't even complain and just tried to leave after I paid for it, but they asked why I didn't eat them so I showed it to them and they called a manager to come over and yell at me about it. So that was quite unpleasant. Not great. The hotel itself was very clean and my room was very nice. The staff was helpful for a chinese hotel. Breakfast was ok, not great.
Stayed 1 night in Mar 2019
Response from Love Joy on Mar 20, 2019
Dear Valued Guest, Thank you very much for taking time to write a review about your stay with us. Your detailed comments are shared to our Food and Beverage Director and definitely look into the details. We look forward that you give us the opportunity to better serve you in the near future and we promise your next visit will be much more pleasant than the previous one. Once again, our most sincere apology and thank you for your kind understanding of the situation and you can certainly trust us to look into those areas of improvements. Sincerely Yours, Love Joy Rillera Guest Service Manager

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
the rooms and bathrooms are spacious and modern, the location is convenient, it is very clean
Stayed 1 night in Mar 2019
Response from Love Joy on Mar 12, 2019
Dear Valued Guest, Thank you very much for sharing such a great review and I am delighted to read that you have enjoyed your stay with us. We look forward to welcoming you back soon. Warm Regards, Love Joy Rillera Guest Service Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2019
Response from Love Joy on Apr 2, 2019
Dear Valued Guest, We would like to thank you for choosing Parklane Hotel Chang'an as your accommodation choice during your recent visit in Chang'an. And we are looking forward to your next visit. Sincerely Yours, Love Joy Rillera Guest Service Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from Love Joy on Apr 2, 2019
Dear Valued Guest, We would like to thank you for choosing Parklane Hotel Chang'an as your accommodation choice during your recent visit in Chang'an. And we are looking forward to your next visit. Sincerely Yours, Love Joy Rillera Guest Service Manager

8/10 Good

CHEONYEOL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Love Joy on Jan 17, 2019
Dear Valued Guest, We would like to thank you for choosing Parklane Hotel Chang'an as your accommodation choice during your recent visit in Chang'an. And we are looking forward to your next visit. Sincerely Yours, Love Joy Rillera Guest Service Manager

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel conveniently located. Buffet breakfast very good. Plenty of small local restaurants nearby. Room very nice.
Stayed 1 night in Oct 2018
Response from Love Joy on Nov 20, 2018
Dear Doug, Thank you very much for taking time to write a review about your stay with us. I am very happy to know that you enjoyed your stay with us. Your kind compliments have been shared with our team, and they are all pleased. Look forward to welcoming you back. Regards, Love Joy Rillera Guest Service Manager

6/10 Okay

Andrew

Time for a change
Very average - nothing works and looking tired. Still best breakfast in area.
Stayed 1 night in Oct 2018
Response from Love Joy on Nov 20, 2018
Dear Andrew, Greetings from Parklane Chang'an International Hotel! We appreciate you for taking the time to write your review during your busy schedule to share your recent experience with us. Your comments about your stay makes us smile and we know it's the little things that makes your stay more comfortable. I have shared your comments with our team and let them know their contributions. We are always glad to hear comments, either positve or negative as you (our valued guests) help us to understand how better to serve our guests. We thank you again for your valuable insights and look forward to welcoming you back on your next return to Chang'an. Sincerely Yours, Love Joy Rillera Guest Service Manager

8/10 Good

Jeffrey, 洛杉磯

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Love Joy on Nov 20, 2018
Dear Jeffrey, Thank you very much for sharing such a great review and I am delighted to read that you have enjoyed your stay with us. We look forward to welcoming you back soon. Warm Regards, Love Joy Rillera Guest Service Manager

8/10 Good

Hou Kei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Love Joy on Nov 20, 2018
Dear Hou Kei, Thank you very much for sharing such a great review and I am delighted to read that you have enjoyed your stay with us. We look forward to welcoming you back soon. Warm Regards, Love Joy Rillera Guest Service Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ROBERT FROM TORONTO ON BUSINESS
Wow, great hotel, outstanding room, food great- for breakfast they even had a choice of crisp bacon- my choice, or regular cooked bacon like most places.
Stayed 2 nights in Sep 2018
Response from Love Joy on Nov 20, 2018
Dear Robert, Greetings from Parklane Chang'an International Hotel! We appreciate you for taking the time to write your review during your busy schedule to share your recent experience with us. Your comments about your stay makes us smile and we know it's the little things that makes your stay more comfortable. I have shared your comments with our team and let them know their contributions. We are always glad to hear comments, either positve or negative as you (our valued guests) help us to understand how better to serve our guests. We thank you again for your valuable insights and look forward to welcoming you back on your next return to Chang'an. Sincerely Yours, Love Joy Rillera Guest Service Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

10/10 Excellent

James

One of the best in Dongguan!
One of the best hotels in DG! Highly recommended !
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

4/10 Poor

Adrian

Liked: Cleanliness, property conditions & facilities, room comfort
Tight
Why when I book for 2 people in an executive room do I only get 1 breakfast included in the price? Thus makes no sense,better to have none and pay a lower cost for better quality food outside the hotel.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet and comfortable stay. Very efficient staff.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

10/10 Excellent

david barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Stayed 11 nights in May 2018

8/10 Good

david barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return to Parklane
I have stayed at the Parklane many times. It has always been a pleasant experience. I will return again.
Stayed 2 nights in Mar 2018

8/10 Good

dwight

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for business.
The hotel is perfect for those in the Manufacturing business. It is close to every vendor or factory you may need. Most of the guest are there for the same reason, which makes networking bery easy. The food is better than most nearby resturants and the everything is affordable.
Stayed 4 nights in Jan 2018

6/10 Okay

Mohamed

Liked: Room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

Munish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection at it's Best
It is always a pleasure to go to this property. Everything is so perfect and nice
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
location in midle of Dongguan
Nice hotel, room was a little crowded, breakfast is good
Stayed 2 nights in Nov 2017

8/10 Good

elias, hayward ca

Liked: Cleanliness, staff & service
Convenience
It’s a great hotel just too pricey for the service
Stayed 2 nights in Nov 2017

10/10 Excellent

Roberto, Nashville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most convenient in ChangAn
The hotel is centrally located and convenient for access to surrounding parks and restaurants. One of the best places in ChangAn..
Stayed 6 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and reasonably priced.
Service, facilities, and rooms are top notch. The hotel restaurants are good and there are many excellent dining options within walking distance.
Stayed 2 nights in Oct 2017

8/10 Good

Tze Meng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017