There's a subway station on line 2 literally right outside of the hotel door. Less than half hour (including wait and walk time) to major tourist attractions like the forbidden city, temple of heavens. Now of course, eat like a local when visiting. Hotel restaurants are expensive.
Staff tried Hard, language barrier for sure, room good, Balcony was closed, door locked. They would not open. Subway station in basement so close to all attractions by subway.Henderson shopping centre handy for food/shopping.
Checked-In with hotel mgr who spoke perfect English. Booked 2 rooms hoping it was adjacent from one another since we'll be staying over for a week. Mgr couldn't arrange it, but provided an upgrade for one of the rooms after seeing how disappointed I was. Although the rooms were still not adjacent or directly across from one another, it was closer and the upgrade was a larger room which made our stay definitely much more comfortable.
The staff was friendly, pleasant, efficient, and trustworthy. We usually leave a small daily tip for housemaid with a thank you note for cleaning our room before we head out for the day. Upon our return and to our amazement, the housemaid for that day apparently found 100RMB and return it. (Return the money at the same spot as our tip).
The concierge was also friendly, knowledgeable, and patient. We asked a lot of questions about some local places and the concierge was patient and thorough in directing us to those specific places.
An historical district, Dongcheng is home to a concentration of major sights and treasures including Tiananmen Square and the Forbidden City (Palace Museum). To the south, discover Wangfujing Street, a famous shopping boulevard that sees mostly foot traffic only. Here, more than 200 old Beijing brands still reign supreme including the Wuyutai Tea House and Shengxifu hat store.