Front of property - evening/night

Reviews of Hotel Tumski

3.5 out of 5
Hotel Tumski
ul. Wyspa Slodowa 10, Wroclaw, Lower Silesian

Reviews

7.6

Good

Rating 10 - Excellent. 25 out of 118 reviews" "
Rating 8 - Good. 54 out of 118 reviews" "
Rating 6 - Okay. 30 out of 118 reviews" "
Rating 4 - Poor. 8 out of 118 reviews" "
Rating 2 - Terrible. 1 out of 118 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Mary, boutnemouth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely view from barge when having breakfast, great choice of food. Beds needed thicker pillows
Stayed 3 nights in Nov 2021

6/10 Okay

Lukasz

Disliked: Cleanliness, room comfort
Stay away from this place
I would not recommend the hotel. It is dated but whats worse the room wasnt clean enough (dirty toilet, dirty carpet). It turned out that close to the hotel two nights in a row there was a rave party which practically made it impossible to sleep well (there is not air condition so sleeping with closed windows was as uncomfortable as sleeping to the beats of the party). Breakfast very basic, ironing board I asked for at the reception was incomplete and made ironing impossible. Honestly, I can’t find positives here, would suggest avoiding this place
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room. The hotel is well placed to walk into the old town and has its own private car park. Id stay here again. No complaints at all.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Ok but nothing special
Staff were nice and helpful. Location of this hotel was also good. However, it shows that it is in need of an upgrade as stained carpets, paint peeling off in places, slow lift and lack of aircon in our room will turn us to their competition for another stay in the beautiful town of Wroclaw.
Stayed 2 nights in Sep 2019

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful old hotel adjacent the water in the old city. We ate at rue floating barge restaurant on two evenings and found the food very good/reasonably priced and a lovely, relaxed atmosphere. Only negative thing is that there is so much building work going on immediately outside the hotel - it sadly ruined our stay somewhat. The rooms were very warm, but bearable. It was so hot whilst we were there, which can’t be helped. We didn’t find breakfast that great and actually a tad expensive - surprisingly - for Wroclaw.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Close to the city center and sites. Rooms ok size, breakfast good
Stayed 1 night in Jun 2019

6/10 Okay

Justyna

Liked: Cleanliness, staff & service
Weekend in Wroclaw
Hotel was ok, very poor and old amenities, 20 min by walk to the old town. A bit noisy area and some building works in the other site of the street.
Stayed 2 nights in May 2019

4/10 Poor

Verified traveller

Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Jonnie, Hackney Marsh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location in the oldest part of the city. The hotel was great value compared to others and we found and booked it whilst heading into the city by car. We dropped our bags off and heading into central town which was walking distance.
Stayed 2 nights in Dec 2018
Response from Magdalena Nowak on Jan 10, 2019
Dear guest, Thank you very much for submitting your opinion. Your words regarding the location of the Hotel We are very pleased and the overall satisfaction with your stay. Yours faithfully, Magdalena Nowak Deputy Head of the Reception.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very kind and helpful. Parking was convenient and room was comfortable, great location.
Stayed 1 night in Nov 2018
Response from Magdalena on Jan 5, 2019
Dear Guest. We are grateful for your time and sharing your opinion after staying at the hotel. Thank you for emphasizing our positive sites, which include location, facilities and service. On behalf of the entire Tumski Hotel staff, we wish you all the best and welcome you again. Greetings, Magdalena Nowak Deputy Head of the Reception.

8/10 Good

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atmosferic hotel located on an island
It is a very atmospheric boutique hotel located on an island on Odra river in the old town of Wroclaw. It is surrounded by old buildings and connected with mainland by bridge, which makes it a walking distance to the old town main square. Great place to experience the old city center while staying in a quiet surrounding, without the overnight noise one could experience staying more near main square. Very good breakfast and great hotel restaurant with river view. Good selection of both traditional and vegetarian dishes. The rooms clean and kept in traditional style. The only advice one could give is for those traveling by car – get a sat-nav or a detailed map to get there. Since it is an island there is actually one small turn you have to take off multi-lane road to get onto a small bridge – if you miss it, you will have to make a circle and lose up to 15 min in traffic if driving in rush hours. Otherwise great place to experience old Wroclaw. You can leave your car and walk or take a tram everywhere.
Stayed 1 night in Oct 2018
Response from Magdalena Nowak Deputy Reception Manager. on Nov 2, 2018
Dear guest, On behalf of the entire staff of the Tumski Hotel, and in particular the Chef :) I would like to thank you for your time and writing such a nice opinion. We are very pleased that you appreciated the cleanliness of our rooms, the location of our facility. We wish you all the best and invite you again, Magdalena Nowak Deputy Reception Manager.

8/10 Good

Wei Liang, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean classic hotel
Clean hotel room and helpful reception. Enjoyed my stay here
Stayed 1 night in Sep 2018
Response from Maciej Patoka on Oct 2, 2018
Dear Wei, Thank You very much for your review. We appreciate Your words about Reception. Regards, Maciej Patoka- Reception

4/10 Poor

Joanne, Toronto, Canada

Disliked: Room comfort
Overall the hotel is in a great location which is walkable to everything. I did have few issues in the washroom. The towels had holes in them. Also no liquid soap and shampoo in the dispensers. I called to have them replaced. It took over 30 min for someone to come to tell me they didn’t know how to replace it. Came back again later with new packaged soap. It took over an hr for it to be resolved. The hotel was not busy. A little disappointed with the overall experience.
Stayed 1 night in Aug 2018
Response from Magdalena Nowak on Aug 22, 2018
Dear guest, We apologize for any inconvenience. We kindly ask you to report any inconvenience at the hotel reception at the next visit. Comfort for our guests is our priority. We hope that despite these inconveniences you will visit us again. Best Regards, Magdalena Nowak

6/10 Okay

Bartosz

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
OK hotel only if cheap
The hotel is OK but needs a renovation, everything was old and flaking - with holes in the walls etc. Staff was friendly but the location of the hotel means that in the summer/hot spring you get a lot of foot traffic outside the window which makes it very noisy (hotel is located very closely to a popular student area Wyspa Slodowa). Adding this to complete lack of air conditioning, your nights are either going to get very hot or noisy. Generally I would only recommend this hotel if you can get it for cheap, I would not pay more than 100-120PLN per night.
Response from Maciej Patoka- Reception on Apr 21, 2018
Dear Bartosz, It's nice of you that You gave us your subjective review about your stay. It is always beneficial for the Hotel if we get some sincire thoughts. We are happy that we our employes fulfill their tasks. Regards, Maciej Patoka- Reception

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
The room was warm, clean and comfortable, in an excellent location for the city centre.
Stayed 3 nights in Dec 2017
Response from Maciej Patoka on Jan 10, 2018
Dear Guest, Thank you very much for your positive opinion. We wish You all the best

10/10 Excellent

Krasimir, Chelmsford Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel,really close to the town centre
Wroclaw is amazing town,lots of places to visit and during night is even more amazing
Stayed 4 nights in Nov 2017
Response from Maciej Patoka on Dec 4, 2017
Dear Guest, Thank You very much for your positive review. Hope to see You in the future. Regards,

10/10 Excellent

Zenon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Hotel perfectly located on the Oder River. With great views of Wrocław cathedrals.
Stayed 2 nights in Nov 2017
Dear Zenon, Thank You very much for your opinion. We are happy that You were satisfied with our location. Regards, Maciej Patoka- Recepcion

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for my purposes. Room was adequate, with a pleasant view, but some nights it was very noisy. The bathroom needs a mirror for back-of-the-head viewing and makeup, and better lighting. Restaurant and outdoor deck for dining are a plus. Computer in lobby and free wifi were a help.
Stayed 6 nights in Aug 2017

8/10 Good

Grazyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Nice building, .Lovely garden restaurant, but night ruined by nearby drumfest, to 6 am. Trams are also noisy
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Satisfied stay
Cleaning lady came to the room too early in the morning.

8/10 Good

KRYSTYNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Remember to take Febreeze!
Location was good. Only thing that spoiled this stay was the smell in the room of wet dog/smoke/wee! Left both windows open each night and was then bearable. Breakfast buffet was pleasant. Staff nice.
Response from General Manager on Feb 5, 2017
Dear Sir or Madam, Thank your for your opinion. In case, just like you mentioned it is always nessesary to inform reception, because we are always willing to change the room if our guests are not satisfied with the assigned one. Regards, Maciej Patoka- Reception

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Average Hotel
No air conditioning in room so very warm & stuffy during summer. Good service.
Response from General Manager on Feb 5, 2017
Dear Sir or Madam, We are grateful for your kind words about our service. Indeed, during the summer it is quite warm from time to time. However, we hope that the convenient weather did not spoiled your trip to Wrocław and You will consider to visit us someday in the future. We wish You all the best, Maciej Patoka-Reception

10/10 Excellent

Michael, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location
No bed

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy hotel close to downtown
You can reach all the sights by walking from there

10/10 Excellent

marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel
A very pleasant stay. Nice staff, beautiful views, divine food at the hotel's restaurant.

10/10 Excellent

Janush Luca, chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location close enough to all the sites.
Very nice hotel in walking distance to the main square, museums and churches. Nice restaurant if you wish to stay in. Very nice staff.

4/10 Poor

david, toronto

Liked: Cleanliness
Disliked: Staff & service
good deal, clean rooms, but bad customer service.
Bad customer service at the front desk. Very frustrating and borderline insulting way of doing things.

10/10 Excellent

Mark, Farnborough

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel
Good hotel, charming location, good breakfast, very helpful staff, easy walk to town centre. Will be looking to stay there again in future for sure.

10/10 Excellent

Bebop, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in a very pretty neighborhood
This hotel has everything one would desire; nice location, great restaurant, extremely helpful and courteous staff. The only downside is that since it is in a prime location, the rooms aren't that big (which is why it is also cheaper compared to other hotels I guess). I would definitely recommend this hotel to everyone.

8/10 Good

Matt, San Antonio

Liked: Cleanliness, staff & service
Old hotel in a nice part of town
Hotel was nice, but quite old. Small bed but it worked for me. I think it was good value for the price, and it was located in a beautiful part of town.

6/10 Okay

wroclaw tourist, USA

Liked: Cleanliness, room comfort
Decent Hotel in a Decent City
Breakfast was excellent in comfortable dining room. Use of the restaurant boat outside was a mystery. Stink of man cologne in hallway persisted through three nights. Desk service varied from helpful to snooty. Good proximity to the island of churches and organic ice cream parlor. Room was decent but small; fan provided. A bit over-priced.

8/10 Good

LESZEK

Stayed 3 nights in Apr 2022

6/10 Okay

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Wrażenia z pobytu
Niezwykle urokliwe położenie hotelu jest z pewnością jego zaletą. Czystość i wygoda są na zadowalającym poziomie. Zdecydowanej poprawie powinna ulec jakość śniadań.
Stayed 1 night in Jan 2022

6/10 Okay

Mariola

Travelled with group
Liked: Staff & service
Ok men inte riktigt till belåtenhet
Hotellets läge är mycket fint och omgivningen fantastiskt vacker. Frukost ok. Hotellet behöver fräschas upp, dåliga, gamla och illaluktande kuddar som inte gick att använda överhuvudtaget. Trevlig all personal
Stayed 2 nights in Dec 2021

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doskonale położony, bardzo miła obsługa, czysto
Hotel położony jest na skraju Starego Miasta, więc bez problemu można dojść do jego wszystkich atrakcji. Z położonego w pobliżu pl. Bema bez problemu można natomiast dojechać tramwajami w dalsze zakątki miasta. Pokój który zajmowałem był pokojem jednoosobowym, więc nie był duży, ale mimo to był dobrze i wygodnie wyposażony. Przede wszystkim było bardzo czysto, ciepło (w hotelu byłem pod koniec listopada) i cicho (do pokoju docierały wprawdzie odgłosy tramwajów z pl. Bema, ale były one na tyle słabe, że nie zakłócały snu). Smaczne, świeże i urozmaicone były śniadania podawane na barce przy hotelu. Wybór potraw był naprawdę dobry. Bardzo miła, sprawnie działająca i pomocna była obsługa hotelu, zwłaszcza w recepcji. Również nienaganna czystość w pokojach czy też w częściach wspólnych to zasługa pracowników. Tak więc pracownicy hotelu to jego "wartość dodana" :-) Z własnego doświadczenia mogę więc polecić Hotel Tumski.
Stayed 1 night in Nov 2021

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Hotel
Ein sehr schönes Hotel. Ich komme gerne wieder.
Stayed 3 nights in Sep 2021

10/10 Excellent

Zbigniew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Kamila

Liked: Staff & service
Stayed 2 nights in Jan 2020

8/10 Good

Mustermann, Dresden

Liked: Cleanliness, staff & service, amenities
Sehr gute Lage, jedoch etwas laut durch Straßen- und Tramverkehr
Stayed 2 nights in Jan 2020

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eccellente!
Esperienza bellissima! Personale molto gentile, posizione centrale, vista fantastica, parcheggio, colazione ottima.
Stayed 1 night in Nov 2019
Response from Natalia Taborek on Dec 5, 2019
Tradotto da Google. Caro Luca, grazie per una valutazione così positiva. Sono contento che ti sia piaciuto tutto con noi. Darò anche un parere ai miei colleghi. Ti invito a utilizzare di nuovo il nostro hotel. Cordiali saluti.

8/10 Good

Mª Eugenia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Natalia Taborek on Nov 26, 2019
Dear Mª Eugenia, thank you for your opinion. I am glad that you liked everything in our hotel. Invite you to vist us again soon. Best regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Natalia Taborek on Oct 31, 2019
Dear guest, Thank you for your opinion. I am glad that you enjoyed your stay at our hotel. I hope so that you will visit us again soon. Best regards,

6/10 Okay

Wilfried

Liked: Staff & service
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gerne wieder :)
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Emplacement idéal pour visiter la ville à pied.Situé dans le centre historique de la ville à proximité immédiate de la cathédrale. Chambre confortable mais vieille moquette taché sur palier.Dans la salle d'eau joints de carrelage abîmés. Personnel serviable.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr professionelles, freundliches,flexibles Personal,geräumiges Bad,einzigartig die TOP-Lage an der DOM-Insel,zu den empfehlenswerten Bootstouren, zur Hala Targowa, selbst zur Altstadt waren es nur ca 15 Minuten...
Stayed 2 nights in Aug 2019
Response from Natalia Taborek on Aug 18, 2019
Übersetzt von Google, Sehr geehrter Besucher, Vielen Dank, dass Sie sich so positiv zu unserer Einrichtung geäußert haben. Unser Mitarbeiterteam wird regelmäßig geschult, um seine Arbeit professionell auszuführen. Ich freue mich, dass Ihnen die Lage in der Innenstadt von Ostrów Tumski gefallen hat. Ich lade Sie ein, unser Hotel wieder zu benutzen. Viele Grüße,