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Reviews of Hotel Campanile WROCLAW - Stare Miasto

3 out of 5
Hotel Campanile WROCLAW - Stare Miasto
Ul. Jagielly 7, Wroclaw, Lower Silesian

Reviews

8.0

Very good

Rating 10 - Excellent. 100 out of 343 reviews" "
Rating 8 - Good. 161 out of 343 reviews" "
Rating 6 - Okay. 59 out of 343 reviews" "
Rating 4 - Poor. 17 out of 343 reviews" "
Rating 2 - Terrible. 6 out of 343 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Marek Front Office Manager on Mar 8, 2024
Dear Guest,Thank you for your review. Lovely to hear how much you enjoyed your stay in our hotel.We are looking forward to see you as our guest in any of our hotels in the near future.Best regards,MarekFront Office ManagerCampanile Wroclaw - Stare Miasto

10/10 Excellent

Aleksandr, Winchester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in Wroclaw for a few days. Walking distance to the center. Helpful staff. Modern, clean rooms.
Stayed 3 nights in Oct 2023
Response from Marek Front Office Manager on Nov 3, 2023
Dear Guest,Thank you for your review. It is great to hear you had a pleasant stay with us. Lovely to hear how much you enjoyed your stay in our hotel.We are looking forward to see you as our guest in any of our hotels in the near future.Best regards,MarekFront Office ManagerCampanile Wroclaw - Stare Miasto

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful and friendly. They showed me where to get the tram and also booked taxis for me, when requested. A very pleasant stay
Stayed 4 nights in Aug 2023
Response from Marek Front Office Manager on Aug 31, 2023
Dear Guest,Thank you for your review. It is great to hear you had a pleasant stay with us. Lovely to hear how much you enjoyed your stay in our hotel.We are looking forward to see you as our guest in any of our hotels in the near future.Best regards,MarekFront Office ManagerCampanile Wroclaw - Stare Miasto

4/10 Poor

Beau

Liked: Staff & service
Disliked: Cleanliness
The property overall was ok. The carpet in the room was old and had stains next to the bed that looked like someone had vomited there. The carpet in that room should be replaced.
Stayed 2 nights in Jul 2023
Response from Marek Front Office Manager on Jul 31, 2023
Dear Guest,Thank you very much for your feedback, we are glad to hear you enjoyed most parts of your stay.At the same time we apologize for the mentioned inconveniences.Thank you again for your honest review. We are very happy to greet you as one of our guest again in any of our hotels.Best regards,MarekFront Office ManagerCampanile Wroclaw - Stare Miasto

4/10 Poor

nimrod

Disliked: Room comfort
Simple hotel and crazy cost
Stayed 1 night in Jun 2023
Response from Marek Front Office Manager on Jun 26, 2023
Dear Guest,Thank you very much for your review. We deeply apologize for the mentioned inconveniences regarding your stay.Nevertheless we are thankful for the feedback. It is a very important guidance to improve our service towards our guests.We are very glad to greet you as our guests any time again to convince you of our qualities.Best regards,MarekFront Office ManagerCampanile Wroclaw - Stare Miasto

10/10 Excellent

Dominik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Marek Kierownik Recepcji on May 15, 2023
Szanowny Panie,Dziękujemy bardzo za pozostawioną ocenę. Cieszymy się, że spełniliśmy Pańskie oczekiwania.Z niecierpliwością czekamy, aby powitać Pana ponownie jako naszego Gościa. Z wyrazami szacunku,MarekKierownik RecepcjiCampanile Wroclaw - Stare Miasto

10/10 Excellent

Sion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Marek - Front Office Manager on Apr 25, 2023
Dear Guest,Thank you very much for positive feedback. We are very glad to hear you enjoyed your stay.We are looking forward to see you as our guest in any of our hotels in the near future.Best regardsMarekFront Office ManagerCampanile Wroclaw - Stare Miasto

10/10 Excellent

Timothy

Stayed 2 nights in Mar 2023
Response from Marek Front Office Manager on Apr 3, 2023
Dear Guest,Thank you for your review.Lovely to hear how much you enjoyed your stay in our hotel.We are looking forward to see you as our guest in any of our hotels in the near future.Best regards,MarekFront Office ManagerCampanile Wroclaw - Stare Miasto

10/10 Excellent

Edyta

Liked: Cleanliness, staff & service, property conditions & facilities
Staff really friendly and helpful, good and convenient place for short stay
Stayed 1 night in Mar 2023
Response from Marek Front Office Manager on Mar 17, 2023
Dear Guest,Thank you for your review. It is great to hear you had a pleasant stay with us. Lovely to hear how much you enjoyed your stay in our hotel.We are looking forward to see you as our guest in any of our hotels in the near future.Best regards,MarekFront Office ManagerCampanile Wroclaw - Stare Miasto

10/10 Excellent

Stanislav

Response from Marek Front Office Manager on Mar 17, 2023
Dear Guest,Thank you very much for your feedback.Thank you again for your review. We are very happy to greet you as one of our guest again in any of our hotels.Best regards,MarekFront Office ManagerCampanile Wroclaw - Stare Miasto

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, comfy bed.
Stayed 1 night in Sep 2022
Response from Marek Front Office Manager on Sep 30, 2022
Dear Guest,Thank you very much for your feedback, we are glad to hear you enjoyed most parts of your stay.At the same time we apologize for the mentioned inconveniences.Thank you again for your honest review. We are very happy to greet you as one of our guest again in any of our hotels.Best regards,MarekFront Office ManagerCampanile Wroclaw - Stare Miasto

10/10 Excellent

Ciaran

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2022
Response from Marek Front Office Manager on Sep 8, 2022
Dear Guest,Thank you for your review. It is great to hear you had a pleasant stay with us. Lovely to hear how much you enjoyed your stay in our hotel.We are looking forward to see you as our guest in any of our hotels in the near future.Best regards,MarekFront Office ManagerCampanile Wroclaw - Stare Miasto

6/10 Okay

Brent, guttenberg

Liked: Cleanliness
Ok average hotel
Stayed 1 night in Jun 2022
Response from Karol F&B Manager Campanile - Stare Miasto on Jul 15, 2022
Dear Guest, Thank you very much for your feedback, we are glad to hear you enjoyed most parts of your stay. Additionally we say "Thank You" for your honest review - it is very important for us to hear your feedback. We are very glad to greet you as our guests any time again to convince you of our qualities. Best regards.

8/10 Good

Andrew

Stayed 1 night in May 2022
Response from Marek Front Office Manager on Jun 22, 2022
Dear Guest, Thank you very much for your positive feedback. We are very glad to hear you enjoyed your stay. We are very much looking forward to greet you as our guest some time soon. Best regards, Marek Front Office Manager Campanile Wroclaw - Stare Miasto

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Marek Front Office Manager on May 2, 2022
Dear Guest, Thank you very much for your review and the positive feedback. We are very glad to hear you enjoyed your stay. Additionally a huge "Thank You" for all your kind words. It will help us to continually improve our service and offer for our guests. We are very much looking forward to greet you as our guest some time soon. Best regards, Marek Front Office Manager Campanile Wroclaw - Stare Miasto

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022
Response from Marek Front Office Manager on Jan 27, 2022
Dear Guest, Thank you very much for your review and the positive feedback. We are very much looking forward to greet you as our guest some time soon. Best regards, Marek Front Office Manager Campanile Wroclaw - Stare Miasto

8/10 Good

Gundars

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Marek Front Office Manager on Jan 10, 2022
Dear Guest, Thank you very much for your positive feedback. We are very glad to hear you enjoyed your stay. Best regards, Marek Front Office Manager Campanile Wroclaw - Stare Miasto

8/10 Good

Nikita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Marek Front Office Manager on Jan 11, 2022
Dear Guest, Thank you very much for your review and the positive feedback. We are very glad to hear you enjoyed your stay. Best regards, Marek Front Office Manager Campanile Wroclaw - Stare Miasto

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stopover
Good for a Basic hotel. Good location, walking distance to the main square. Comfortable bed, good shower/bath. Free limited parking available and additional paid for. Breakfast ok, selection of cold and hot drinks, hot dogs, sausages, eggs, cold meats, cheeses, yogurts, fruits and salads... Nice smoothie shots.
Stayed 1 night in Dec 2021
Response from Reception on Dec 9, 2021
Dear guests Thank you very much for your review and the positive feedback. We are very glad to hear you enjoyed your stay. Yours sincerely

8/10 Good

Ross A

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking
Stayed 1 night in Nov 2021
Response from Marek Front Office Manager on Nov 23, 2021
Dear Guest, Thank you very much for your review and the positive feedback. We are very glad to hear you enjoyed your stay. Additionally a huge "Thank You" for all your kind words. It will help us to continually improve our service and offer for our guests. We have a parking lot in our Hotel. We are very much looking forward to greet you as our guest some time soon. Best regards, Marek Front Office Manager Campanile Wroclaw - Stare Miasto

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2020

6/10 Okay

MISS

Disliked: Staff & service, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in a convenient place, about 10 mins walk from the old Market Square area
Stayed 1 night in Feb 2020
Response from Aleksandra T.- Group Reservation Specialist on Mar 25, 2020
Dear Guest, Thank you for your time and sharing your opinion - it is very important to us. We are glad, that your stay was fully successful and that you appreciate our location near the Old Town. We hope to host you again in the future.

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Avoid
No electricity for a whole day, bleach stains on carpet, noisey, a lot of staff rude.
Stayed 4 nights in Feb 2020
Response from Aleksandra T. - Group Reservation Specialist on Mar 25, 2020
Dear Guest, Thank you for sending us your opinion. I'm sorry that your stay in our hotel was not entirely successful for reasons beyond our control (no electricity in part of the city). Your comments regarding cleanliness were forwarded to a cleaning company.

10/10 Excellent

steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel great location for the old town
Nice clean Hotel One of the nicer budget Hotels I've stayed in
Stayed 1 night in Jan 2020
Response from Aleksandra T on Mar 25, 2020
Dear Sir, Thank You for Your opinion . We are happy You liked Your staying in our Hotel. We are waiting for Your next visit.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Wroclaw
Comfortable stay at the Campanile. Staff were friendly and only too happy to help. Great service from bar & restaurant. 5th room which was slightly warm for January, but didn't inconvenience me. I'd request a different room if it was summer though. View of the main rd wasn't an issue and even with the window open it wasn't noisy. Would definitely recommend, safe location, handy for walking around alone.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was very nice the rooms had everything you would need for a short city break. The rooms were cleaned daily, tea & coffee facilities. Lashings of hot water with the choice of shower or bath ideal. Only slight downside if you are a light sleeper the road outside was very busy with traffic & trams. Personally it didn't bother me
Stayed 4 nights in Nov 2019

10/10 Excellent

Miltiadis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wroclaw
I had a truly great stay at the hotel. It was conveniently located near the University, where the conference I was participating in took place. The staff members were also really helpful and polite, and made my stay a lot more pleasant.
Stayed 3 nights in Sep 2019

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
We had just one night stay, it was very pleasant although the approach was very difficult because of the building development and not knowing the area at all.
Stayed 1 night in Aug 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central and comfortable.
The hotel is very good, clean modern and comfortable beds and walking distance to old centre. The only problem was that there is a building site nearby which made it very difficult to drive to the hotel because of road closures.
Stayed 1 night in Aug 2019
Response from Oksana, Front office manager on Aug 16, 2019
Dear Sir, Thank You for Your opinion . We are happy You liked Your staying in our Hotel. We are waiting for Your next visit. Kind regards, Oksana K. Front office manager

8/10 Good

Ruth A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm, good enough.
It’s good enough, no problem. Calm place, a lot of trees , good for bikers, I guess. If you want just a croissant and a caffe latte gi to a supermarket nearby, st the hotel they make you pay the 14 euros for breakfast. And the girl at the reception didn’t know it.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location,Good standard room but can hear noise from outside (busy road),so we Could not sleep.Also we got room with stain on the carpet.
Stayed 1 night in May 2019

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good but basic hotel close to the city centre.
Stayed 4 nights in Dec 2018

10/10 Excellent

Stephanie

Good
Stayed 2 nights in Nov 2018

8/10 Good

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in center of Wroclaw
It is a hotel where one gets everething needed for overnight stay. Nothing particularly extraordinary good or bad. Walking distance to the historical main market of Wroclaw. It is in a strict city-center and the hotel's parking is small, so if you come over by car in the evening you can have problems with finding a parking spot.
Stayed 1 night in Oct 2018

6/10 Okay

dmr, Oxford

Liked: Cleanliness, staff & service
Building site area
In 2 years' time this may be in a good situation but at the moment you have to walk past 3 building sites, having crossed the river, then past a house being renovated, as is the house on the far side of the hotel. The view from my window was of 2 motorway type bridges over the river, large industrial buildings beyond, including a power station! However it is in walking distance of the historic area, but you do need a sense of humour to stay there and enjoy it.
Stayed 3 nights in May 2018
Response from Natalia, Reception on Jun 29, 2018
Dear Guest, Thank you for sharing your opinion with us. I am sorry that your stay wasn't fully successful. I can assure you, that when all the construction works are over, the area will look better. We hope that in the future you will give us a chance and visit us again. Kind regards, Natalia M. Reception

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location
Fridge in the room would be helpful. Nice hotel with good location
Stayed 2 nights in Apr 2018
Response from Joanna O., FOM on Jun 1, 2018
Dear Guest, Thank you for your opinion. It will be a pleasure to host you again.

2/10 Terrible

Malgorzata

Disliked: Staff & service, room comfort
Stay from hotel nightmares
Where to start. Staff not happy at all, no smile, no how are you doing and most importantly nothing at the end about how was your stay which Id be more than happy to answer. We tried dinner menu. After being told the meals we would like were sold out we were served 2 meals which werent freshly prepared that day, also very much overpriced which we found out the next day when we went to old town (10mins walk from hotel) and saw the prices over there being lower than in the hotel itself. Now let's talk about the amazing room. Mattress was really hard, only one soft flat pillow available per person. Also we found out air con wasn't working but we thought not a problem let's leave the window open. It was great until 5:30 am when workers on the building site which turns out was literally outside our window started drilling and swearing cos they couldn't find their tools. We had no information from the hotel staff prior our check in regarding the massive building site in front our room, no questions about it at the end of the stay, no apologies. If we would stay for more nights we would at least complained if not change the hotel completely. Definitely won't recommend this hotel to anyone!
Stayed 2 nights in May 2018
Response from Joanna O., FOM on Jun 1, 2018
Dear Malgorzata, Thank you for your time and sharing your opinion. I am really sorry that our hotel did not meet your expectations and we will take an appropriate action to make our service better.

10/10 Excellent

Gennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3star

8/10 Good

Scarlette , Yorkshire, uk

Liked: Staff & service, room comfort
Exactly as the photos shown on booking website. Staff friendly. Beds comfortable. Plenty of hot water. Not too far out if central Wroclaw. Breakfast was typical continental : meats, salad, cheese, beautiful fresh breads, plus scrambled eggs and sausage. I was only charged 25 zlotys for paying on advance.
Stayed 3 nights in Apr 2018
Response from Joanna, FOM on Apr 26, 2018
Dear Madam, Thank you for your time and sharing an opinion. I am really glad that your stay was nice and it will be a pleasure to host you again.

10/10 Excellent

fabulous, wroclaw centre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
perfect
Stayed 3 nights in Dec 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomended :)
We had great time in Wroclaw

10/10 Excellent

Anna Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely, cheerful hotel
We really enjoyed staying at the hotel. It was a little out of the central area, but only a 10 minute walk. The staff were very helpful and friendly and provided information about sightseeing.

4/10 Poor

Joseph, Ukraine

Disliked: Room comfort
Not far from Old Town but wifi is a problem
If you are driving a car, it is extremely difficult to navigate the drive into the parking lot. There are NO signs indicating the route around the various buildings. The internet was virtually non-existent. I have noticed this being a pattern at other Campanile properties as well. I asked several times about internet, and the staff would say that they were working on the problem.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Colin, Tomaszow Mazowiecki

Liked: Cleanliness, staff & service, property conditions & facilities
Stare Miasto, Wroclaw
Overall an enjoyable stay, hotel was usual Campanile standard

10/10 Excellent

Christopher, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel, situated in a very handy part of town. Very friendly and efficient staff

8/10 Good

Pawel

Liked: Cleanliness, staff & service, property conditions & facilities