Outdoor pool

Reviews of The Torch Doha

5 out of 5
The Torch Doha
Al Waab Street, Aspire Zone, Doha

Reviews

9.4

Exceptional

Rating 10 - Excellent. 87 out of 118 reviews" "
Rating 8 - Good. 23 out of 118 reviews" "
Rating 6 - Okay. 4 out of 118 reviews" "
Rating 4 - Poor. 1 out of 118 reviews" "
Rating 2 - Terrible. 3 out of 118 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Rima

Good option
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property even tho it wasn't close to the central area very easy to book an Uber. Overall amazing hotel rooms very nice. Had a slight issue with the lights in the room and tabet but that was sorted by an upgrade to one of there unbelievable suites. Definitely would stay again and highly recommend.
Stayed 3 nights in Feb 2024

10/10 Excellent

David

It was close to the Hamad Aquatic Centre where I was competing in the World aquatic masters championships
Stayed 6 nights in Feb 2024

10/10 Excellent

Mohammed

Stayed 1 night in Feb 2024

10/10 Excellent

Usman

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff
Stayed 3 nights in Feb 2024
Response from The Torch Doha Hotel Management on Feb 17, 2024
Dear Usman, Thank you for your review. We are delighted to know that our staff was able to provide you with excellent service. Looking forward to having you back again soon. Kind Regards, The Torch Doha Hotel Management

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay anywhere else except The Torch
This is the best hotel to stay in Doha. Days spent in this hotel will be memorable for life and will serve as a benchmark for all your future hotel bookings. Superb rooms with custom ambience lighting, excellent infrastructure, hanging pool, excellent dining in revolving restaurant, high class breakfast in the Flying Carpet restaurant. Exceeds all your expectations. Cherry on the cake... the hotel provide direct access to the Villagio mall, a mall where night never falls and shopping, dining and entertainment blend into a memorable living experience.
Stayed 2 nights in Dec 2023
Response from The Torch Doha Hotel Management on Feb 17, 2024
Dear Reza, Thank you for sharing your experience with us! We are delighted to hear that your stay exceeded all expectations. Providing exceptional service and creating lasting memories for our guests are our top priorities. We're thrilled that you enjoyed our superb rooms, excellent infrastructure, and outstanding dining options, including our revolving restaurant, Three Sixty and Flying Carpet restaurant. It's wonderful to hear that we exceeded your expectations and that you appreciated our direct access to Villaggio mall. We look forward to welcoming you back for another unforgettable stay!Kind Regards,The Torch Doha Hotel Management

10/10 Excellent

Elie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel situated Next to the Aspire Academy and Villagio Mall...I love it !!!
Stayed 3 nights in Oct 2023

10/10 Excellent

Chandru

Liked: Cleanliness, staff & service, property conditions & facilities
A unique property.
Stayed 1 night in Oct 2023

10/10 Excellent

mohammed

The Torch Doha
My stay was the best at the Torch. One of the best and modern hotels in the world. Amazing staff.
Stayed 2 nights in Jul 2023
Response from Sherif Elwan/Executive Assistant Manager on Jul 9, 2023
Dear Mr. Mohammed, Thank you for taking time to review your stay with us with a perfect rating, we are pleased to know that you are happy and satisfied with our service. We will share this with the rest of the team because words of appreciation never fail to inspire us to be consistent in providing excellent service.Thank you and hope to see you again soon!Best Regards,Sherif ElwanExecutive Assistant Manager

10/10 Excellent

MRS ALAYA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel. Our stay was very short but sweet. Highly recommend
Stayed 1 night in May 2023
Response from Sherif Elwan/Executive Assistant Manager on Jun 7, 2023
Dear Mrs. Alaya, Thank you so much for this wonderful feedback! It's amazing how our valued guests felt the same kind of experience we aspire to deliver. Comments like these help us a lot to continuously improve our service offer. We’ll definitely share these to the team.Thank you and hope to see you again soon!Best Regards,Sherif ElwanExecutive Assistant Manager

10/10 Excellent

Hayrettin Kagan

Stayed 3 nights in May 2023

10/10 Excellent

youbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One thing was bad they don't hsve Enough hot water when taking shower
Stayed 2 nights in Mar 2023
Response from Sherif Elwan/EAM on Mar 27, 2023
Dear Mr. Youbert, Thank you for taking time to review your stay with us. Upon reviewing your feedback, we were dismayed to learn that you were dissatisfied with our service, and we sincerely apologize. We are doing steps together with our Management Team to improve the quality of our facilities. We appreciate your efforts to bring these issues to our attention as your feedback would help us to improve. Thank you and hope to see you again soon!Best Regards,Sherif ElwanEAM

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very chic and modern building. Latest gadgets. Excellent breakfast. Dramatic pool with great views. Doha’s only revolving restaurant. Only thing I didn’t like was that if you book through Expedia, you can’t charge anything to your room. Must pay with cash or credit.
Stayed 1 night in Mar 2023
Response from Sherif Elwan on Mar 12, 2023
Dear Mr. Muhammad, Thank you so much for this wonderful feedback! It's amazing how our valued guests felt the same kind of experience we aspire to deliver. Comments like these help us a lot to continuously improve our service offer. We’ll definitely share these to the team.Despite the little inconvenience with the online booking, we are glad that you still had an enjoyable stay with us.Once again, thank you for your feedback and we look forward to welcoming you back again soon.Best Regards, Sherif Elwan EAM

10/10 Excellent

youbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything amazing
Stayed 3 nights in Feb 2023
Response from Sherif Elwan/EAM on Mar 4, 2023
Dear Mr. Youbert, Thank you for taking time to share your feedback. It’s a great pleasure to hear that you had an enjoyable experience with us during your recent stay. We highly value your positive comments and we definitely look forward to welcoming you back in the nearest future.Best Regards, Sherif Elwan EAM

10/10 Excellent

sargon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close to shopping clean staff 👌
Stayed 3 nights in Feb 2023
Response from Sherif Elwan/EAM on Mar 2, 2023
Dear Mr. Sargon, Thank you for taking time to review your stay with us. We are pleased to know that you are happy and satisfied with our service, our hotel aims to provide a truly unique experience that we were able to exceed your expectations.Once again, thank you for your feedback and we look forward to welcoming you back again soon.

10/10 Excellent

Sefulla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023

2/10 Terrible

Nick

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Khelifa

Stayed 1 night in Dec 2022

10/10 Excellent

Bori

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great!
Stayed 1 night in Jun 2022
Response from Sherif Elwan/EAM on Jul 13, 2022
Dear Mr. Bori, Thank you for taking the time to review your stay with us, we are pleased to know that you are happy and satisfied with our service. Your feedback has been shared among our entire team and surely it will keep motivating us to be more energetic and do our best every time. Thank you and hope to see you again soon! Best Regards, Sherif Elwan EAM

6/10 Okay

Jesse, Strongsville

Business traveller
Liked: Cleanliness, property conditions & facilities
Staff was professional but not warm. I could never feel at home in this facility. Automated but too much technology.
Stayed 1 night in May 2022

10/10 Excellent

Calvin

Stayed 1 night in Apr 2022
Response from Sherif Elwan/EAM on Jul 13, 2022
Dear Mr. Calvin, Thank you for taking the time to review your stay with us with a perfect rating, we are pleased to know that you are happy and satisfied with our service. Your feedback has been shared among our entire team and surely it will keep motivating us to be more energetic and do our best every time. Thank you and hope to see you again soon! Best Regards, Sherif Elwan EAM

10/10 Excellent

Omyousif, Doha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location and services. Connected to villaggeo mall near Aspire park.
Stayed 1 night in Feb 2020

10/10 Excellent

Gabriela, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around. Taxi always available we liked the restaurant located at the hotel. We will definitely be back
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, Friendly Service.
Overall a wonderful stay. Kept having issues with the Ipad controlled curtains. Good thing I was there for only 2 nights, it first failed when I arrived, they fixed it then failed again the morning I left so not a big deal and they were half open However should have been fixed right the first time. Other than that it is a wonderful stay. Hotel attached to a mall is really nice. Staff is very helpful and friendly.
Stayed 2 nights in Dec 2019

10/10 Excellent

Haji Mohamad Zin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Good location near shopping mall villaggio. Walking distance to metro station.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Dalal, kuwait

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very flexible. Liked the quietness.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

8/10 Good

Emily, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Mustafa, London

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. The rooms are incredibly clean, high-tech and the bed is very comfortable. A great hotel, although it would have been better if they had a bar as they only have a restaurant and cafe (admittedly, very nice).
Stayed 3 nights in Jun 2019

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Technology is great, as long as it works....
Great location for events at Aspire Stadium. Hotel was great with one exception, could not close curtains with either the iPad or the controls at bedside. Technology is all good, until it doesn’t work.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a nice place to visit once but thats it for me
Its an amazing place with a great gym and pool 19 floors above the ground. The room had everything but good cable, there were no real movie channels and no news channels that were American. Its right next to a huge park and Mall so there is plenty to do. The breakfast was slim pickins as far as choice went.
Stayed 8 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is exceptional, except that the rooms doesn’t have soundproof which means you could hear noise. The reception offered me to change room.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lighing system and view cleaning and food and welcome by staff and friendly
Stayed 1 night in Feb 2019

10/10 Excellent

nombulelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2018

10/10 Excellent

Sam, Columbus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
centrally located closes to business and shopping mall, about 30-40 min from airport.
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Far from city but has a nice mall
Hair dryer was not working properly even though i had it replaced, hotel still uses the corded version and it stopped working after a good few 10 secs or less
Stayed 3 nights in Nov 2018

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely Excellent All Around Best Hotel I’ve been in
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Gary, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but no Bar
Hotel was lovely but there was no Bar to get a drink.. Hadnto travel 30 minutes to the nearest Bar at the Marriott Hotel. I understand it is a Muslim country but for a 5 star hotel would of expected a Bar for the hotel guests
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Not same my reserfachen the price its more that & i send 700 qr
Stayed 1 night in Feb 2018

10/10 Excellent

the torch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
I like the way how you control the room light by iPad....with the iPad you can have many thing ...you don't need to call the room service ......they have great swimming pool in the 19th floor and the tea garden.....Also the the 360 restaurant on the top of the torch ....you can watch doha especially at night
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
The Torch is one of the best places I stayed in Doha. The restaurants and tea garden are simply amazing. Bathroom and bed are great.

10/10 Excellent

Hussein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern 7 stars hotel
Best of the best

8/10 Good

khalifa saqr, ALWAKRAH, Qatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotels

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Eid Vacation
Great hotel, nice pool view, Sky Lounge Cafe on 51th floor was amazing and nice panoramic view,helpful staff, delicious food and nice Weather.