Ratings based on 2,988 Verified Reviews

4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Walking to Disney and in a few minutes.

Posted 18-Sep-2017
Very comfortable, clean, family oriented, and only a few minutes walk to the Disneyland entrance. The pool area was great for families as well. I highly would recommend it.
Comment from Hotel Management
18-Sep-2017 by Carla T, Hotel Management
From our location to our pool, we're thrilled you loved it all. We truly value your feedback and we hope to welcome you back soon!
3 out of 5
by A verified traveller

Posted 17-Sep-2017
Most of the staff were friendly and it's conveniently close to Disneyland. The rooms were dated and the bathroom needed a fan. Other than that it was fine.
Comment from Hotel Management
18-Sep-2017 by Carla T, Hotel Management
Thank you for your review. We greatly appreciate all of your positive and constructive input. We will be sure to share it with our team and we hope to welcome you back for a five-star stay soon.
4 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, Canada

Close to Disneyland

Posted 17-Sep-2017
Good hotel with water park for the kids, close to Disneyland which is 8 minute walk away. Free self parking and free wifi.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great Location

Posted 17-Sep-2017
Pros: Location
Cons: Needs some updating, but still comfortable and nice
We were supposed to go to Disney World, but changed our plans last minute because of Hurricane Irma. This hotel is very close to the main entrance to Disneyland. There is also a bus that will transport you, but I think walking would be faster. Especially if there is a line. The hotel itself is clean but a little dated. The staff were great
4 out of 5
Recommended
for Everyone
by A verified traveller from Kirkland, WA

Almost a 5 Star

Posted 16-Sep-2017
Overall a nice place to stay & one of the closest, easiest walks to the park. Staff is very friendly. My 4 yo loved the water park. Main pool is a bit small, but nice. Bathrooms are pretty small, but it is an older hotel & the rest of the room is nicely done with a feel of nostalgia. Only reason I can't give it 5 stars is that when we arrived, they gave us a pretty drab, handicapped room right behind the main office. We are not handicapped & the hotel was not full at all. On being asked to switch to an appropriate room (which they did ) they were a bit reluctant and mention we had booked through Expedia at a lower price. This is a pet peeve of mine with hotels. Give us your best to start so I don't have to feel uncomfortable & have to ask for a decent room. I guess what I learned is that if you book through Expedia, they're going to try & give you a lousy room just because you saved a few bucs. If that's policy, it should be stated in bold letters on Expedia. We booked months in advance to save a little & they are making interest off our early payment, so don't try & give us less. Other than that, a great place to stay.
5 out of 5
Recommended
for Families
by A verified traveller from Melbourne, Vic Australia

Great Family Hotel, great location

Posted 13-Sep-2017
Pros: Location, and the wonderful staff in Hotel Lobby Shop, especially Mary who was so lovely and welcoming and helpful to my daughter and myself.
Cons: Help with luggage to our room, would have been appreciated. And onsite restaurant/snack bar would have been great, although not far to access one.
Location: Very close to Disneyland, restaurants, bakeries.
Wonderful Facilities, great for Families kids loved the waterpark and pool and games room. Very Clean, very friendly staff, and perfect view of fireworks from our balcony. On Duty Manager, Paula most helpful in getting my forgotten luggage at LAX returned to me.
Comment from Hotel Management
17-Sep-2017 by Carla T, Hotel Management
Thank you for sharing your review, Julie! We're thrilled you loved our family-friendly hotel located conveniently close to Disneyland. We appreciate all of your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveller from Milpitas,Ca

Daughter Birthday

Posted 11-Sep-2017
The hotel was awesome! From the comfort of the bed to the location of how close everything was. My kids had the best time from the water park to being able to see fireworks every night from Disneyland! Definitely coming next year my kids already want to come back.
4 out of 5
Recommended
for Everyone
by A verified traveller from white rock , bc canada

Nice hotel very convenient !

Posted 11-Sep-2017
Really enjoyed my stay! Would definitely stay again.
3 out of 5
by A verified traveller from Australia

Walking distance to Disneyland

Posted 11-Sep-2017
Pros: How close it was to Disneyland
Cons: Rooms updated
Location: Disneyland
Whilst this hotel was clean and the staff were extremely friendly and helpful, I wouldn't stay here again. Unfortunately our room had a very strong smell - similar to damp carpet, no spray or perfume was going to fix this, but I didn't mention it to the staff and they were very quick in changing us to another room, which was fine. I understand the age of this building but a lot of the fixtures and colours could easily be updated to make the rooms look a look fresher. The gardens are facilities are in excellent condition. The good thing was how close it was to Disneyland and that the kids were pleased to have a McDonalds near us. We did only use the room to sleep in at night as all our days were spent at the park so for the cost and convenience we were very happy.
Comment from Hotel Management
12-Sep-2017 by Carla T., Hotel Management
We greatly appreciate you sharing both your positive and constructive feedback after your recent stay with us in Anaheim. While we're delighted that you loved our location, we're sorry to hear that our guest rooms fell short. We pride our team on their outstanding hospitality, so we're very disappointed to hear that we didn't deliver on this for you, and we appreciate you letting us know. Should your travels ever bring you back to the area, we hope you will give us another chance not only to meet but to exceed your expectations.
5 out of 5
Recommended
for Everyone
by A verified traveller from Australia

Family Vacation

Posted 10-Sep-2017
Excellent hotel for a family trip to Disneyland. The location is fantastic, amenities are great, and the staff are very welcoming and helpful. Only negative is the Wifi isn't the best,