Ratings based on 2,310 Verified Reviews

4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Families
by A verified traveller

Close to Disneyland

Posted 20-Jul-2017
Room carpet needed cleaning and bathroom needed updating. Breakfast was very good and appreciated the happy hour but foods served could have been better.
Comment from Hotel Management
22-Jul-2017 by HotelMgmt, Hotel Management
It is nice to read that you enjoyed our complimentary breakfast. However, we do apologize that you were not satisfied with your accommodations. We will speak to our team about making any updates and we appreciate you letting us know. Thank you, and we hope to welcome you back soon to our hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller from Maple Ridge BC Canada

Nice hotel with AMAZING staff!!!!

Posted 12-Jul-2017
Pros: The buffet breaky and the happy hour were wonderful. The staff is my favourite part of the hotel. Such AMAZING friendly staff.
Cons: Pull out couch beds are not comfy at all.
Location: Location was good, lots of restaurants near by, Target really close, and of course the Disney Theme parks are a hop skip and a jump away.
This hotel was nice and the staff are just amazing. The rooms were very clean, and the bed is comfy. The pull out bed is not very comfy, so put it on the floor, that makes a world of difference when it comes to comfort. The buffet breakfast was a nice treat; lots to choose from, hot and cold food. The hotel happy hour was an added bonus! Free alcoholic beverages as well as pop, juice, milk coffee and tea, as well as snacks. The shuttle to the parks is right outside and they run every half hour. The cost for a day is $6 for 10yrs and up. Alternatively, you can visit one of the neighbouring hotels to buy a 3 day shuttle pass...it saves you about $2 per ticket. The pool is small but nice enough for a quick afternoon dip to refresh yourself before an epic evening at the parks. All in all, good value for the money.
Comment from Hotel Management
14-Jul-2017 by HotelMgmt, Hotel Management
What an excellent review! We are glad that our amazing staff was the highlight of your stay. We offer complimentary breakfast and an Evening Reception, and it is nice that you enjoyed these excellent amenities. Thank you, and we hope to welcome you back soon to the Embassy Suites Anaheim South.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel but not WIFI

Posted 8-Jul-2017
Hotel & staffs are nice! Hot breakfast was also great though our kids only eat yogurts for breakfast. We stayed for 5 nights & kinda get tired of the omelets. The WiFi was terrible. Can never connect to it with the complimentary code. Talked to the staffs & was suggested to go to purple.com for assistance. Purple.com has no info what so ever about embassy wifi. Would have given it a perfect rating if the wifi worked. This is the same issue we faced last yr when we were there. Hopefully it will be better next yr if we decide to come back.
Comment from Hotel Management
11-Jul-2017 by HotelMgmt, Hotel Management
We are glad that you had another excellent stay and that you enjoyed our welcoming service. However, we apologize for any inconveniences with the Wi-Fi. This is not acceptable and we will strive to make improvements with our team. We hope to fully satisfy you next time you stay here. Thank you.
5 out of 5
Recommended
for Families
by A verified traveller from Portland Or

Excellent Hotel Staff - Full Breakfast- made2order

Posted 1-Jul-2017
Pros: Fantastic Customer Service , Full Breakfast , Evening Reception
Cons: Room Air Conditioner needed adjustment did not cool bedroom - perfect in front suite area
The Evening Reception (served nightly-starting 5:30 pm) was hit. Beside what you get inside the hotel ....A lot of choices to Eat- Surround this location - Joes Italian Ice(Ice Cream) , Buca di beppo ( Italian Rest- same lot as hotel), & down the block a Outback - Red Robin - Joes Crab Shack, Pizza Hut, Cocos Bakery and to save money a Target with a Grocery store. The Hotel Shuttle was a great way to get to the Disney Resort - with NO driving & parking headaches.
Comment from Hotel Management
4-Jul-2017 by HotelMgmt, Hotel Management
We are glad that you enjoyed our complimentary breakfast and the variety of places to eat near our hotel. However, we apologize for any inconveniences with the air conditioning unit and we will make improvements. Thank you, and we hope to welcome you back soon to the Embassy Suites Anaheim South.
3 out of 5
by A verified traveller

Check in staff made a very bad impression

Posted 29-Jun-2017
it was an ok stay overall but the incompetence of the first check in staff left a lasting bad impression of this hotel. She first told me I went to the wrong hotel, however when I went to a different check in staff she found my reservation right away without a hitch, the other bad thing was I had to fall in line again just so I can be helped by a more competent person. Please employ staff that are adequately trained!
Comment from Hotel Management
4-Jul-2017 by HotelMgmt, Hotel Management
We appreciate your comments. Even though that our staff did help you during check-in, we do apologize that you did not receive excellent service from our entire team. We understand the value of a first great impression, so we will speak to our entire team about improving their services. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel!

Posted 28-Jun-2017
Clean, spacious & nicely maintained room. Clean pool area, easy access/shuttle to Disney. Very happy with stay!
Comment from Hotel Management
30-Jun-2017 by HotelMgmt, Hotel Management
Your glowing review has made our day! We are glad that you were impressed with your fresh accommodations and that you had an exceptional stay. We will let our team know that you enjoyed everything at our hotel. Thank you, and we hope to welcome you back soon to the Embassy Suites Anaheim South.
4 out of 5
Recommended
for Everyone
by A verified traveller

My stay at embassy

Posted 26-Jun-2017
Very clean.... Friendly staff.... Wi fi was so so....but overall excellent
Comment from Hotel Management
28-Jun-2017 by HotelMgmt, Hotel Management
We are delighted that you chose to stay at our hotel! We strive to deliver a high standard of cleanliness, and it is nice that you were impressed. We will make improvements to the Wi-Fi as we value your input. Thank you, and we hope to welcome you back soon to the Embassy Suites Anaheim South.
5 out of 5
Recommended
for Everyone
by A verified traveller from manteca CA

Great location

Posted 25-Jun-2017
Enjoyed the free full breakfast in the morning. Lots of room in the suites!
Comment from Hotel Management
27-Jun-2017 by HotelMgmt, Hotel Management
It is very flattering that you enjoyed our complimentary breakfast as it is great for fueling up for the day. We will let our amazing team know that you had an exceptional stay in your spacious accommodations. Thank you, and we hope to welcome you back soon to the Embassy Suites Anaheim South.
5 out of 5
Recommended
for Everyone
by A verified traveller from Denver Colorado

Family friendly hotel.

Posted 24-Jun-2017
Friendly, fun, and loved the food. Loved the room. Was very happy with our choice for this hotel.
Comment from Hotel Management
27-Jun-2017 by HotelMgmt, Hotel Management
What an excellent review! We are delighted that you chose to stay at our hotel. It is so nice that you enjoyed everything from your room to our food, and we will let our team know that you had an amazing stay. Thank you, and we hope to welcome you back soon to the Embassy Suites Anaheim South.
4 out of 5
Recommended
for Everyone
by A verified traveller

Annual Disneyland adventure

Posted 22-Jun-2017
We choose this hotel year after year to celebrate our daughters bday and Disney. The staff is always great!! They delivered a surprise slice of cake to help us celebrate along with a hand written bday card from the staff. Perfect room set up for families and the value with the breakfast and evening social hour is great. We will continue to make this our hotel of choice!
Comment from Hotel Management
24-Jun-2017 by HotelMgmt, Hotel Management
What an excellent review! It is such a great compliment to us that our hotel is your favorite place to stay. It is nice that our team made your stay to be amazing and that you enjoyed the slice of cake. Thank you, and we look forward to welcoming you back soon to the Embassy Suites Anaheim South.