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Reviews of Staybridge Suites Detroit-Utica, an IHG Hotel

3 out of 5
Staybridge Suites Detroit-Utica, an IHG Hotel
46155 Utica Park Blvd, Utica, MI

Reviews

8.6

Excellent

Rating 10 - Excellent. 228 out of 439 reviews" "
Rating 8 - Good. 130 out of 439 reviews" "
Rating 6 - Okay. 42 out of 439 reviews" "
Rating 4 - Poor. 19 out of 439 reviews" "
Rating 2 - Terrible. 20 out of 439 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Debra

Liked: Staff & service
Stayed 1 night in Mar 2024

2/10 Terrible

Audrea

Stayed 1 night in Mar 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again
Stayed 1 night in Mar 2024

8/10 Good

zaid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean place, staff are friendly. Our reservation was include verity breakfast meal.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jessie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would most definitely stay here again.
Stayed 1 night in Mar 2024

6/10 Okay

Demetrius

Stayed 1 night in Mar 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the suite set-up! Felt spacious…excellent kitchen amenities for a person or couple requiring a longer stay, or who needed to stay on site for work/conferences/special projects.
Stayed 1 night in Mar 2024

8/10 Good

Cheri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and so friendly. We had a couple of issues with our room, but they did their best to rectify the problems. Hotel is close to LOTS of shopping. Breakfast was lovely too! Will definitely be returning.
Stayed 2 nights in Mar 2024

10/10 Excellent

Glories

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent. I enjoyed the smoke free environment.
Stayed 3 nights in Mar 2024

10/10 Excellent

Howard, Bend

Liked: Cleanliness, staff & service, property conditions & facilities
Basic property with decent breakfast. For the price, it is warm dry and convenient. Ask for a room away from the highway
Stayed 3 nights in Feb 2024

10/10 Excellent

Cammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and very kind staff. Had a great stay!
Stayed 1 night in Feb 2024

10/10 Excellent

Benjunior

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience with all staff! Breakfast was decent and location is close to EVERYTHING. No complaints at all and will be staying here again in the near future!
Stayed 2 nights in Feb 2024

10/10 Excellent

Venus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room were very nice. Staff very helpful and friendly. Would definitely be returning
Stayed 1 night in Feb 2024

10/10 Excellent

Chardae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

RASHAD, Boca Raton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a great
Stayed 4 nights in Jan 2024

10/10 Excellent

RASHAD, Boca Raton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and great staff
Stayed 5 nights in Jan 2024

10/10 Excellent

Kendra

Stayed 1 night in Jan 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Poor poor said run down
The breakfast was typical hotel free breakfast. The room was dirty and the kitchen was falling apart. Doors coming off of the cabinets and the furnace was very loud hard to ignore while trying to sleep. There was a blood spot on one of the pillows and the chair in the room had spots all on it. Dont even want to guess as to what it was. Carpets looked as if they have not been cleaned in years not even vacuumed.
Stayed 1 night in Jan 2024

8/10 Good

Chiemela

Stayed 1 night in Dec 2023

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

Dena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Young man who checked me in (around 9:30/10:00 p.m.) was in the back room when I approached the counter. I waited a solid five minutes or more before being waited on. He was non-communicative, cold and unfriendly. Other staff I had contact with during the stay were all VERY nice and accommodating.
Stayed 2 nights in Dec 2023

4/10 Poor

Shelley

Travelled with partner
Disliked: Staff & service, amenities
Stayed 1 night in Dec 2023

6/10 Okay

Michelle

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
I have loved Staybridge accommodations for years however the rooms have become outdated. When staying at this hotel make sure you bring your AC plug 🔌 for your electronics because they don't have USB outlets in the rooms.
Stayed 1 night in Dec 2023

6/10 Okay

Candace

Stayed 1 night in Dec 2023

10/10 Excellent

Kari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!! Nice rooms, comfy bed, amazing breakfast, clean, beautifully decorated. Highly recommend it!
Stayed 3 nights in Dec 2023

6/10 Okay

Erin

Stayed 4 nights in Oct 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not ready
Room was no ready at check in time. We had to wait in the lobby for over half an hour for the room to be turned over.
Stayed 1 night in Dec 2023

10/10 Excellent

Elizabeth

Stayed 2 nights in Dec 2023

10/10 Excellent

Minhanh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

CHAD

Business traveller
Liked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

TOM

Liked: Property conditions & facilities
Clean and staff are professional.
Stayed 1 night in Dec 2023

6/10 Okay

Rajeev

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gave it 3 Star since they don't offer any hot breakfast options for vegetarians/Vegans.
Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location… close to lots of stores and restaurants and entertainment. Very friendly and helpful staff! IThe complimentary breakfast was very good and well stocked. Rooms were clean and spacious.i would definitely stay here again!
Stayed 1 night in Dec 2023

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Juliet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Room looked exactly like images posted. Hotel kept clean. Staff very friendly.
Stayed 4 nights in Nov 2023

8/10 Good

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the location and accommodations and would recommend. The parking lot was very dark at night and hard to maneuver. Did not feel unsafe but.
Stayed 1 night in Nov 2023

4/10 Poor

Christina

Stayed 1 night in Nov 2023

10/10 Excellent

Gino

Stayed 1 night in Nov 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Trevor, Fishers

Liked: Cleanliness, staff & service, property conditions & facilities
I don't normally write reviews, but I have to share my experience. The hotel itself was fine, the bed was very comfortable though the pillows were flat. Basically the entire room needed a paint touch up. My main concern is that there fruit flies somehow coming out of the bathtub drain and what I assume to be mildew coming out of the overflow drain. I informed front desk upon check out, but she didn't seem concerned about it.
Stayed 2 nights in Oct 2023

10/10 Excellent

Linda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So comfortable here
Stayed 1 night in Oct 2023

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This has become our "Go To" spot when visiting in the area. Large rooms and an excellent breakfast.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the suites with the bedrooms and kitchen. Very nice. We travel to Detroit often and will definitely be back soon. Breakfast was great too.
Stayed 1 night in Oct 2023

6/10 Okay

Fatima

Stayed 2 nights in Oct 2023

10/10 Excellent

Andrew

Liked: Amenities
Suite was decent size, clean, good kitchen with coffee maker, microwave and full fridge. Breakfast buffet included with eggs, bacon, sausage, and all the fixings. Landscaped outside pool area great for hanging out at or eating breakfasts by on good days.
Stayed 1 night in Oct 2023

8/10 Good

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Sep 2023

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room were sound proof, breakfast was always fresh.,room were equipped with all the necessities and the price was right
Stayed 4 nights in Oct 2023