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Overview of Roberts Riverwalk Urban Resort Hotel

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Guest reviews

3.1 / 5
1,679 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

RestaurantRattlesnake Club2 min walk
RestaurantRivertown Pizza Papalis9 min walk
AirportDetroit, MI (DTW-Detroit Metropolitan Wayne County)29 min drive

Choose dates to view prices

Free cancellation on all rooms

Book with confidence knowing you'll have flexibility if plans change.

  • Standard Room, 1 King Bed, Non Smoking

    Standard Room, 1 King Bed, Non Smoking

    Room amenities

    • Sleeps 3
    More details
  • Standard Room, 2 Queen Beds, Non Smoking

    Standard Room, 2 Queen Beds, Non Smoking

    Room amenities

    • Sleeps 5
    More details
  • Riverview, 1 King Bed, Non-smoking

    Riverview, 1 King Bed, Non-smoking

    Room amenities

    • River view
    • Sleeps 3
    More details
  • Deluxe King, Non-Smoking

    Deluxe King, Non-Smoking

    Room amenities

    • Sleeps 4
    More details
  • Executive Suites, 1 King Bed, Non-Smoking

    Executive Suites, 1 King Bed, Non-Smoking

    Room amenities

    • River view
    • Sleeps 4
    More details
  • Penthouse Room, 1 King Bed, Non-Smoking

    Penthouse Room, 1 King Bed, Non-Smoking

    Room amenities

    • River view
    • Sleeps 4
    More details
  • Presidential Suite

    Presidential Suite

    Room amenities

    • River view
    • Sleeps 4
    More details
  • Riverview Deluxe, 1 King Bed, Non-Smoking

    Riverview Deluxe, 1 King Bed, Non-Smoking

    Room amenities

    • River view
    • Sleeps 4
    More details
  • Room, 2 Queen Beds, River View

    Room, 2 Queen Beds, River View

    Room amenities

    • River view
    • Sleeps 4
    More details
  • Standard Room, 1 Queen Bed, Non Smoking

    Standard Room, 1 Queen Bed, Non Smoking

    Room amenities

    • Sleeps 2
    More details

About this area

Detroit

Located in Detroit, Roberts Riverwalk Urban Resort Hotel is in the city centre and on the riverwalk. Fox Theatre and Detroit Opera House are cultural highlights, and some of the area's notable landmarks include GM Renaissance Center and Campus Martius Park. Looking to enjoy an event or a game? See what's going on at Ford Field or Little Caesars Arena. Our guests appreciate the hotel's quiet location.

Popular Location

What's nearby

  • Belle Isle - 4 min drive
  • Greektown Casino - 8 min drive
  • GM Renaissance Center - 9 min drive
  • Ford Field - 11 min drive
  • Caesars Casino - 16 min drive

Getting around

  • Millender Center Station - 4 min drive
  • Detroit Station - 15 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County) - 29 min drive

Restaurants

  • Roberts Riverwalk — 1 min walk
  • Rattlesnake Club - 2 min walk
  • Rivertown Pizza Papalis - 9 min walk
  • Bread Basket Deli - 9 min walk
  • Tubby's - 10 min walk

About this property

Roberts Riverwalk Urban Resort Hotel

3.5-star Rivewalk hotel, walk to Detroit Riverwalk
A restaurant, an outdoor pool and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and conference space. All 106 rooms offer free WiFi, room service (during limited hours) and flat-screen TVs with cable channels. Guests will also find DVD players, coffee/tea makers and down duvets.
Roberts Riverwalk Urban Resort Hotel offers 106 forms of accommodation with DVD players and a safe. Beds feature down comforters. 42-inch Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.
This Detroit hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves and fridges can be requested. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Limo/town car service

Food and drink

Breakfast available for a fee
1 restaurant
1 bar
Room service available

Things to do

Bike hire
Billiards/pool table
Fitness centre
Outdoor pool

Family friendly

Dry-cleaning service
DVD player
Laundry facilities
Microwave (on request)
Outdoor pool
Fridge (on request)
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Wedding services

Languages spoken

English

Business services

24-hour business centre
Meeting rooms
Conference space

Outdoors

Picnic area
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Fireplace in reception
Smoke-free property
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Down comforter
Sofa bed king
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hairdryer

Entertainment

42-inch flat-screen TV
TV channels
DVD player
Premium channels

Food and drink

Coffee/tea maker
Microwave (on request)
Fridge (on request)

More

Connecting rooms available
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in between 4 PM - 11:30 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

  • This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.
  • Cots (infant beds) are not available.

Property payment types

Discover
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Resort fee: USD 18.00 per person, per night
The resort fee includes:
  • Pool access
  • Fitness centre access
  • Parking

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out fee: USD 50.00 (subject to availability)
  • Refrigerator fee: USD 20.00 per day
  • In-room microwave fee: USD 25.00 per day
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Roberts Riverwalk Urban Resort Hotel Detroit
  • Roberts Riverwalk Hotel
  • Roberts Riverwalk Detroit
  • Roberts Riverwalk
  • Roberts Riverwalk Hotel And Residence Detroit
  • Roberts Riverwalk Urban Detroit
  • Roberts Riverwalk Urban
All reviews

Guest reviews

3.1

Guest rating

5 - Excellent
258
4 - Good
464
3 - Okay
391
2 - Mediocre
254
1 - Poor
312
3.3
Cleanliness
3.2
Service and Staff
2.9
Property condition

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't let the view fool you, Pass on this hotel,

Yes, the view from the RiverWalk is lovely. Service and property are below sub-par. We waited 45 min in line to check in, multiple parties had issues as the hotel seems confused about amounts to charge if you are a hotels.com customer. A lady in line said that the check in and check out process is always terrible there. We did not stay at the property because the air-conditioners were not working. Hotels.com processed a refund the next day, but we have been waiting on the hotel to process a refund of less that $50 for over 6mths.

Stayed 1 night in Aug. 2018

2/5

  • Disliked: Property conditions & facilities

It was nice interior but could use updating. Staff was friendly and brought us a roll away bed. Also contacted another room with radio on (loud) at 1am. Dislike-walls were thin, rooms on the chilly side until the heat kicked in. Hallways were cold. No “do not disturb” signs. No hotel or TV information in the room. No curtains in the bathrooms as it could possible to see into from another room. Didn’t have any issues with parking. Right on the riverfront which would nice during summer to walk around. Walking distance to a few places to eat which were really good. Don’t come expecting high end service as you get what you pay for.

Stayed 2 nights in Nov. 2018

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct. 2018

1/5

  • Disliked: Property conditions & facilities, room comfort

Took one hour and 45 minutes to get in room. Booked 2 months in advance and said they did not have a room. Assigned me a room that was storage Then upgraded me to a suite. NO HEAT. Room was nice but COLD Several guest had no heat!

Stayed 1 night in Oct. 2018

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities

Management issues at Roberts Riverwalk

This was terrible experience. There was no hot water during the entire seven day stay despite assurances that the problem would be remedied soon. We had to change rooms because the first room was uninhabitable and should not have been rented. There was a "resort" fee added to the bill that was not properly described at check-in. All in all, although the hotel is a nice facility, it was a terrible experience.

Stayed 7 nights in Oct. 2018