After driving 7 hours to the hotel, when I arrived, I had to wait at least 5 minutes until the gentleman at the front desk showed up from the back. I peeked my head in the back to see if there was someone. When he showed up, he was very rude, and told me not to come in the back. I just came in the back to make sure there was someone there to give me my room key after a long ride. I arrived on November 16 around 4:00 p.m.