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"Can it be a little cleaner and there a room that is bigger for the same price of the smaller one"

"The breakfast was lacking. The sausage patty tasted freezer burned. There was sausage and potatoes but no eggs? The pool was locked though I was given the hours at check in. When we arrived law enforcement was in the driveway talking to staff about an issue. Things were not very clean. Overall definitely not up to normal Comfort Inn standards. "

"The room didn’t have a microwave, which was inconvenient since we were traveling with a small kid. The room smelled really bad—like someone had been smoking there before us. Parking should be free. Overall, not the vibe I expect from Hilton. But the staff was friendly."

"The rooms were very small but efficient a double double bed room? I haven’t seen a double bed in years! My biggest gripe is that the hotel is directly on the beach and boardwalk and didn’t allow us to take towels to the beach or provide separate beach towels. "

"The hotel is in a great location. The employees were friendly and helpful. We had a great view of the Santa Cruz Boardwalk. We recommended this hotel to others. The only thing is that the elevators are a little slow and sensitive. Other than that, we had a wonderful stay and would book this hotel again."

"$5k/week for what is essentially a thin walled two bedroom apartment in a very high density complex. Resort amenities were available - in the main building. No room service breakfast. They offer golf cart rides down the cliffside path to the beach, but they repeatedly forgot or ignored my daughter's and my request for said ride. We were chased from the pool area by a group of about 10 local non-guest high school kids who jumped the fence and made themselves at home. This seems like a popular place for South Bay families with kids. I doubt we will return."

"It was clean and quiet. The breakfast was delicious! Staff was helpful. "

"Really don’t know how it got a “wonderful” overall rating on hotels.com… it is a very dated, kind of damp and dingy place. Some upgrades have been made, like new headboard and media console, but the rug is dingy and dark, the bathroom and shower had cracked tiles that were attempted to be recaulked, and the walls and floors let all the sound in from the other rooms and outdoor hallway. The window overlooking the pool had condensation all over it… we were on the 2nd floor so not sure why the condensation. I get it, the salty air doesn’t help keep buildings nice, it wears them down faster. But wish the ratings actually reflected reality, so we had known what we were getting into. The guy at front desk was pretty abrupt and didn’t give us any info on the building. I asked if he thought there was parking further back in the lot, instead of where I was parked near the parking lot entrance and street… he didn’t check or think twice, he said “keep your car there” but when I walked to our room, there were several spots (seemly safer spots as they would have been away from the general road more). The woman at the front desk the next morning was friendly. Overall this place is a solid 2-star hotel. It’s not a diamond in the rough or a hidden gem. "

"Easy to find, a lot of construction workers staying there. There multiple places where there was vomit in the parking lot. The rooms were clean but you can hear everything from the other rooms. As a family I will not be staying there again. "