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"Everything as describes, a little bit smaller that I thought. Everyone was nice, breakfast was pretty basic. "

"This is my second stay and I think in my futures trips to Madrid I will stay here. They upgraded my room and get 20% discount in my final food and beverage bill, as a Gold status. This hotel is very european and classic, conveniently locate between Callao y Gran Via Metro stations. The staff is very nice, professional and helpful. Will stay again. "

"best breakfast buffet! "

"The breakfast was excellent, a wide variety of foods. Everything was fresh and the staff was very friendly, attentive and helpful "

"Everything was perfect."

"Falta limpieza en la regadera"

"Had a good time at Riu Plaza "

"Estuvimos en familia y tuvimos 2 habitaciones en el 4to piso. Camas muy confortables, habitaciones limpias, aunque en la 434 había un ligero olor a humedad. El desayuno espectacular. El personal muy amable Diego en la recepcion y Helena en el desayuno. La ubicación es excelente. Vollveriamos de nuevo."

"Amazing hotel, with great staff. Only gripe is the way they reserve pool loungers for non hotel staff."