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"The hotel is newly renovated and very clean. The staff is super friendly and helpful."…""The hotel is newly renovated and very clean. The staff is super friendly and helpful."WWW…"

Reviewed on Sep. 14, 2019

"This hotel was wonderful! Extremely nice and spacious rooms offering all the amenities and comforts one could need. Great, super attentive and friendly service/staff. Fantastic location--near two major public transport lines, but tucked into a quiet corner. Walking distance from major tourist sites. ..."…""This hotel was wonderful! Extremely nice and spacious rooms offering all the amenities and comforts one could need. Great, super attentive and friendly service/staff. Fantastic location--near two major public transport lines, but tucked into a quiet corner. Walking distance from major tourist sites. ..."WWW…"

Reviewed on Aug. 27, 2020

"That was a very good experience although I could see some limitations on the service, maybe because of Corona. The breakfast is not complete as I was expecting and the serving times during the weekends are now different from what is written on the website and it made me miss the breakfast one day. ..."…""That was a very good experience although I could see some limitations on the service, maybe because of Corona. The breakfast is not complete as I was expecting and the serving times during the weekends are now different from what is written on the website and it made me miss the breakfast one day. ..."WWW…"

Reviewed on Jul. 6, 2020

"Great front desk staff"…""Great front desk staff"WWW…"

Reviewed on Aug. 4, 2020

"The mattress in my room was like sleeping in a water bed. It was not comfortable at all. However, I understand that some people like memory foam but I like a firm mattress. Apart from everything else was excellent"…""The mattress in my room was like sleeping in a water bed. It was not comfortable at all. However, I understand that some people like memory foam but I like a firm mattress. Apart from everything else was excellent"WWW…"

Reviewed on Mar. 14, 2020

"Staff very friendly, Far away from the city, 30 minute train journey after a 2 minute bus journey or walk 7 minutes"…""Staff very friendly, Far away from the city, 30 minute train journey after a 2 minute bus journey or walk 7 minutes"WWW…"

Reviewed on Mar. 9, 2020

"The building is a unique old water tower. It's a very cool building and the water tower theme is reflected on the inside as well"…""The building is a unique old water tower. It's a very cool building and the water tower theme is reflected on the inside as well"WWW…"

Reviewed on Jan. 5, 2020

"A very nice hotel asked for extra pillows twice and got them so they did honour that also heating did not work in my room had to complain a few times for this to get sorted but they changed my room so everything ok in the end all in all a good hotel and convenient for central train station and bars ..."…""A very nice hotel asked for extra pillows twice and got them so they did honour that also heating did not work in my room had to complain a few times for this to get sorted but they changed my room so everything ok in the end all in all a good hotel and convenient for central train station and bars ..."WWW…"

Reviewed on Oct. 7, 2020

"There was something special I liked about the hotel, every time I called the front the staff answered by using my name. Thank you. I want to go where everyone knows my name!"…""There was something special I liked about the hotel, every time I called the front the staff answered by using my name. Thank you. I want to go where everyone knows my name!"WWW…"

Reviewed on Aug. 24, 2020

"Staff was very vigilant about covid procedures, yet made the experience welcoming and comfortable. Excellent breakfast with a view!"…""Staff was very vigilant about covid procedures, yet made the experience welcoming and comfortable. Excellent breakfast with a view!"WWW…"

Reviewed on Aug. 15, 2020

"Nice hotel but it was overpriced. For the price we paid, we expected to have a real window with a view of the city instead of looking at the glass wall right in front of the window. The room layout was also not the best."…""Nice hotel but it was overpriced. For the price we paid, we expected to have a real window with a view of the city instead of looking at the glass wall right in front of the window. The room layout was also not the best."WWW…"

Reviewed on Jul. 5, 2020

"The hotel was just what we needed after a long day of traveling. It is perfectly located near the airport. It is clean and friendly and super convenient to the subway. We would recommend it to anyone visiting Hamburg."…""The hotel was just what we needed after a long day of traveling. It is perfectly located near the airport. It is clean and friendly and super convenient to the subway. We would recommend it to anyone visiting Hamburg."WWW…"

Reviewed on Feb. 19, 2020

"The staff were very helpfull,especially Mr Kuda & Mr Mats, the Receptionists. They were really very nice. We appreciated our laughed & chatted. The AC in the room was not working properly. No kettle in the room. The breakfast was ok, could be better. The hotel situated in the shopping area."…""The staff were very helpfull,especially Mr Kuda & Mr Mats, the Receptionists. They were really very nice. We appreciated our laughed & chatted. The AC in the room was not working properly. No kettle in the room. The breakfast was ok, could be better. The hotel situated in the shopping area."WWW…"

Reviewed on Aug. 10, 2020

"There is not a servibar. Or little fridge where you can keep cool water"…""There is not a servibar. Or little fridge where you can keep cool water"WWW…"

Reviewed on Aug. 23, 2020

"The hotel was solidly ok, would I stay there again? Probably not The service in the bar was lackluster and I had to go to the staff after waiting 30 minutes for a meal that was promised in 15 minutes. Breakfast was nothing to write home about and the area was too small for the number of people it ..."…""The hotel was solidly ok, would I stay there again? Probably not The service in the bar was lackluster and I had to go to the staff after waiting 30 minutes for a meal that was promised in 15 minutes. Breakfast was nothing to write home about and the area was too small for the number of people it ..."WWW…"

Reviewed on Mar. 4, 2020

"Not very large room, but boasted big ensuite (with excellent shower) and bay window overlooking the nice courtyard. Good service. Very nice spa facilities. Excellent quality breakfast, and nice selection of restaurant and bar food. Cocktails were relatively disappointing though."…""Not very large room, but boasted big ensuite (with excellent shower) and bay window overlooking the nice courtyard. Good service. Very nice spa facilities. Excellent quality breakfast, and nice selection of restaurant and bar food. Cocktails were relatively disappointing though."WWW…"

Reviewed on Apr. 5, 2020

"Sauber, central, ruhig. War ein schöne Ort für einen kürzen Urlaub :)"…""Sauber, central, ruhig. War ein schöne Ort für einen kürzen Urlaub :)"WWW…"

Reviewed on Jul. 23, 2020

"Good hotel. There is a big parking next to the hotel. They serve brekfast during the virus situation. Room was decent but on the road side what I did not like at all. My overall rating for this hotel is 7."…""Good hotel. There is a big parking next to the hotel. They serve brekfast during the virus situation. Room was decent but on the road side what I did not like at all. My overall rating for this hotel is 7."WWW…"

Reviewed on May 26, 2020

"Customer service was not good. I asked to help for paking information but unable to get answer in English. Reception i couldn't get friendly or smiling behavior. Very clean and comfortable room. Breakfast service was excellent."…""Customer service was not good. I asked to help for paking information but unable to get answer in English. Reception i couldn't get friendly or smiling behavior. Very clean and comfortable room. Breakfast service was excellent."WWW…"

Reviewed on Aug. 17, 2020