2/10 – Terrible
Mary Ann S.
7 août 2023
Points faibles : Propreté
Destin Sterling Sands condo 701
Location was great. Close to good seafood restaurants, boat rentals. On arrival there was a fishy smell from the refrigerator and the ice maker did not work. The carpet in the twin bedroom was in dire need of replacement. Dirty and stained. Housekeeping had used a carpet fresher. It was so strong it stunk and gave me a headache. I texted Vacasa about the ice maker, washer, dryer not working and they apologized and told me someone would be there the next day. No update was sent so I assumed no one came. I’ve maker started working on its own. Texted them again and once again they apologized and told me they were going to contact the local manager and have someone come out. Next day no one came no update was text to me. At that point it is day 3 no clean towels. I went to call the lobby and of course the phone did not work. I called from my cell and talked to a nice lady who said they were never notified of any problems. She bought has fresh towels. I told her we never used the dishwasher because it also stank so not sure if it worked. Never connected to the Wi-Fi because the address was never found on my phone. The price I payed definitely did not match the condition of the condo or the service we did not get. Would not stay here again
Mary Ann S.
Séjour de 3 nuits en août 2023