Title: Staybridge Suites West Des Moines by IHG - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Staybridge Suites West Des Moines by IHG Hotel in West Des Moines with free breakfast and a 24-hour front desk ![Exterior](https://images.trvl-media.com/lodging/1000000/560000/554000/553974/296d839c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![King Studio Suite with Full Kitchen and Sofa Bed](https://images.trvl-media.com/lodging/1000000/560000/554000/553974/a0aef88d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/560000/554000/553974/8d3f734b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/1000000/560000/554000/553974/3d573864.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/560000/554000/553974/a0bbb00d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Staybridge Suites West Des Moines, in the business district, offers a practical home base with amenities like a breakfast buffet, library, spa tub, WiFi, and a cozy lobby fireplace for relaxation. 8.4 Very good ## Popular amenities - - Kitchen - Hot tub - Pool - Pet-friendly - Parking included ## Room options ### Check availability for these dates # Tonight [Sep. 18 - Sep. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=553974&PinnedHotelID=553974&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=553974&PinnedHotelID=553974&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sep. 19 - Sep. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-20&selected=553974&PinnedHotelID=553974&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-20&selected=553974&PinnedHotelID=553974&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sep. 19 - Sep. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=553974&PinnedHotelID=553974&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=553974&PinnedHotelID=553974&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sep. 26 - Sep. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=553974&PinnedHotelID=553974&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=553974&PinnedHotelID=553974&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ![1 bedroom, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/560000/554000/553974/e644bfa4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Oversized One-Bedroom Queen Suite with Fireplace and Full Kitchen 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Refrigerator TV Blackout drapes/curtains Separate bedroom - 1 bedroom - Sleeps 4 - 1 Queen Bed ![1 bedroom, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/560000/554000/553974/e644bfa4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One-Bedroom King Suite with Fireplace, Full Kitchen, and Sofa Bed 8.6 Excellent 4 reviews ### Highlights Separate sitting area Fireplace Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Refrigerator Dishwasher - 449 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ![1 bedroom, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/560000/554000/553974/be4226d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Mini Suite with Jetted Tub and Wet Bar ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Refrigerator TV Separate bedroom Blackout drapes/curtains - Sleeps 2 - 1 King Bed ![1 bedroom, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/560000/554000/553974/3f53fb6a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Accessible Queen Studio Suite with Roll-in Shower and Full Kitchen 10.0 Exceptional 2 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Refrigerator TV Separate bedroom Blackout drapes/curtains - 350 sq ft - Sleeps 4 - 1 Queen Bed ![One-Bedroom Queen Suite with Full Kitchen and Sofa Bed](https://images.trvl-media.com/lodging/1000000/560000/554000/553974/c90e5449.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One-Bedroom Queen Suite with Full Kitchen and Sofa Bed 8.0 Very good 2 reviews ### Highlights Separate sitting area Fireplace Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Refrigerator Dishwasher - 449 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed ![1 bedroom, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/560000/554000/553974/3f53fb6a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Accessible Queen Studio Suite with Full Kitchen ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Refrigerator TV Separate bedroom Blackout drapes/curtains - 350 sq ft - Sleeps 4 - 1 Queen Bed ![1 bedroom, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/560000/554000/553974/be4226d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Mini Suite with Wet Bar 8.0 Very good 2 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Refrigerator TV Separate bedroom Blackout drapes/curtains - 346 sq ft - Sleeps 2 - 1 King Bed ![King Studio Suite with Full Kitchen and Sofa Bed](https://images.trvl-media.com/lodging/1000000/560000/554000/553974/a0aef88d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Studio Suite with Full Kitchen and Sofa Bed 7.6 Good 10 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Refrigerator Dishwasher TV Separate bedroom - 350 sq ft - Sleeps 4 - 1 King Bed ![Standard Room - Assigned at Check-In](https://images.trvl-media.com/lodging/1000000/560000/554000/553974/6b233e88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room - Assigned at Check-In ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Refrigerator TV Separate bedroom Blackout drapes/curtains - 350 sq ft - Sleeps 2 - 1 Twin Bed ![Two Queen Bedroom Suite with Full Kitchen and Sofa Bed](https://images.trvl-media.com/lodging/1000000/560000/554000/553974/48e25702.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Queen Bedroom Suite with Full Kitchen and Sofa Bed 9.6 Exceptional 9 reviews ### Highlights Separate sitting area Fireplace Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Refrigerator Dishwasher - 449 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Bar (on property)](https://images.trvl-media.com/lodging/103000000/102910000/102909300/102909296/bf07c72b.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Tru By Hilton Ankeny Ankeny - Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 94 reviews CA $139 CA $156 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Des-Moines-Hotels-Tru-By-Hilton-Ankeny.h102909296.Hotel-Information?chkin=2025-10-5&chkout=2025-10-6&rm1=a2®ionId=601690&destination=Des Moines (and vicinity)&destType=MARKET&latLong=41.58811,-93.61675&searchId=cf56f774-7595-4560-b754-feb7884ca665&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/12000000/11520000/11515100/11515068/3dbaaea0_b.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Hampton Inn & Suites West Des Moines/SW Mall Area West Des Moines - Pool - Hot tub - Breakfast included - Pet-friendly 9.0 Wonderful 899 reviews CA $133 CA $149 total includes taxes & fees Sep 28 - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDes-Moines-Hotels-Staybridge-Suites-West-Des-Moines.h553974.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDes-Moines-Hotels-Staybridge-Suites-West-Des-Moines.h553974.Hotel-Information) ## About the area Located in West Des Moines, Staybridge Suites West Des Moines by IHG is in the business district. Jordan Creek Town Center and Jordan West are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Walnut Woods State Park and Badger Creek State Recreation Area. Looking to enjoy an event or a game while in town? See what's happening at Casey's Center or Valley Stadium. [Visit our West Des Moines travel guide](https://www.expedia.ca/West-Des-Moines.dx7697) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.59430%2C-93.80409&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=RhuFCVunmM0-DH73ZC0t-C6CZQo=) 6905 Lake Dr, West Des Moines, IA, 50266 ### What's nearby - UnityPoint Health - Methodist West Hospital - 9 min walk - 0.8 km - Mercy Medical Center West Lakes - 14 min walk - 1.2 km - Jordan Creek Town Center - 3 min drive - 3.8 km - Living History Farms - 4 min drive - 5.9 km - West Glen Town Center - 5 min drive - 5.9 km ### Getting around - Des Moines International Airport (DSM) - 29 min drive ### Restaurants - ‪Starbucks - ‬10 min walk - ‪Burger King - ‬11 min walk - ‪McDonald's - ‬13 min walk - ‪Culver's - ‬16 min walk - ‪HomeGrown - ‬3 min drive ## About this property ### Staybridge Suites West Des Moines by IHG Hotel near Jordan Creek Town Center At Staybridge Suites West Des Moines by IHG, you can look forward to a free breakfast buffet, a grocery/convenience store, and a library. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby. You'll also enjoy the following perks during your stay: - An indoor pool - Free self parking - Free bicycle rentals, free newspapers, and 1 meeting room - A TV in the lobby, luggage storage, and a banquet hall Room features All 90 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi. Extra amenities include: - Tubs or showers, free toiletries, and hair dryers - 32-inch TVs with satellite channels and DVD players - Wardrobes/closets, kitchens, and refrigerators ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends ### Restaurants on site - The Social ### Things to do - Free bicycle rentals - Hot tub - Indoor pool - Library - TV in common areas ### Family friendly - DVD player - Grocery/convenience store - In-room crib - In-room kitchen - In-room microwave - In-room refrigerator - Indoor pool - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (weekdays only) ### Business services - Business center - Conference space - Meeting room ### Outdoors - Barbecue grill - Picnic area ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk ### More - 4 floors - Banquet hall - Designated smoking areas - Fireplace in lobby ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Towels provided ### Entertainment - 32-inch TV with satellite channels - DVD player ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Freezer - Ice maker - Kitchen - Microwave - Paper towels - Refrigerator - Toaster ### More - Air conditioning - Connecting rooms available - Free local calls - Iron/ironing board - Laptop workspace - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 1:30 AM Early check-in subject to availability Contactless check-in available Late check-in subject to availability Minimum check-in age: 21 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay Service animals are welcome, and are exempt from fees 2 total (up to 110 lbs per pet) ### Children and extra beds Children are welcome Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Pet deposit: USD 50 per stay - Pet fee: USD 50 per accommodation, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Staybridge Suites Aparthotel West Moines Staybridge Suites West Moines Staybridge Suites West Des Moines Hotel West Des Moines Staybridge Suites West Moines Aparthotel Staybridge Suites West Moines Aparthotel West Des Moines Staybridge Suites West Moines West Des Moines ## Frequently asked questions ### Does Staybridge Suites West Des Moines by IHG have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at Staybridge Suites West Des Moines by IHG? > As of Sept 18, 2025, prices found for a 1-night stay for 2 adults at Staybridge Suites West Des Moines by IHG on Sept 28, 2025 start from CA $141.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Des-Moines-Hotels-Staybridge-Suites-West-Des-Moines.h553974.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Staybridge Suites West Des Moines by IHG pet-friendly? > Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 110 lbs per pet. There's a deposit of USD 50 per stay and a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees. ### How much is parking at Staybridge Suites West Des Moines by IHG? > Self parking is free at this property. ### What time is check-in at Staybridge Suites West Des Moines by IHG? > Check-in start time: 3:00 PM; Check-in end time: 1:30 AM. Late check-in is available during limited hours. ### What time is check-out at Staybridge Suites West Des Moines by IHG? > Check-out is at noon. ### Where is Staybridge Suites West Des Moines by IHG located? > Situated in the business district, this hotel is within 1 mi (2 km) of UnityPoint Health - Methodist West Hospital, Mercy Medical Center West Lakes, and Des Moines Golf & Country Club. Jordan West and Jordan Creek Town Center are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Staybridge Suites West Des Moines by IHG Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 9.0 Location ### 8.8 Staff & service ### 8.2 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 246 8 - Good 125 6 - Okay 37 4 - Poor 32 2 - Terrible 18 ### 10/10 Excellent #### Lynn Jul 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff is really helpful, would definitely stay again ##### Lynn Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Kristin Aug 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We were only here for one night, but our stay was great. We slept well, and we appreciated the 24-hour hot tub because we got in later in the evening. Every staff member we encountered was cheerful, friendly, and helpful. This will be our go-to hotel whenever we are in the Des Moines area! ##### Kristin Stayed 1 night in Aug 2025 ### 10/10 Excellent #### James Aug 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very nice facility. I was there 10 nights....a great choice. A manager sure helped me...thanks. A great breakfast. ##### James Stayed 10 nights in Jul 2025 ### 10/10 Excellent #### Tricia May 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great people, clean, awesome amenities ##### Tricia Stayed 1 night in May 2025 ### 10/10 Excellent #### Adam May 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very convenient location and was easy to get in and out of. ##### Adam Stayed 1 night in May 2025 ### 6/10 Okay #### Tami Jul 13, 2025 Meh ##### Tami Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### June Dec 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay ##### June Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Rachel Mar 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, clean & comfortable rooms. Great breakfast ##### Rachel Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Verla Mar 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I used the hot tub and liked the option that it was open longer than most facilities in other hotels. ##### Verla Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Valerie Jun 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Picture of room I reserved and paid for was not room they had for me. Was told “booked with third party so technically third party was supposed to change the room”. Manager did change the room. Lengthy check in. Room was great! Beds and pillows great! Clean! We enjoyed our stay and will stay here again. ##### Valerie Stayed 1 night in Jun 2025 ### 4/10 Poor #### Jan Apr 17, 2025 Property was overbooked and they moved us to another hotel. ##### Jan Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Delaney Dec 3, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s our favorite place to stay in West Des Moines! ##### Delaney Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Sherry Nov 12, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The bed is very comfortable and the room very quiet. Enjoyed our stay. ##### Sherry Stayed 1 night in Nov 2022 ### 10/10 Excellent #### Tamika Feb 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everything was fine ##### Tamika Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Janice Jul 24, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff that checked us in was very helpful and made check in extremely quick and easy. ##### Janice Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Lori May 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Stay Good hotel. Pet friendly. Quiet. ##### Lori Stayed 1 night in May 2024 ### 6/10 Okay #### Chad Feb 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room we got was supposed to be a king, was a queen. Fireplace didn't work and there was no jetted tub as advertised. ##### Chad Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Verified traveller Oct 6, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Clean, good location , great pool and hot tub. Had gratis happy hour including Taco bar. ##### Verified traveller Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Gene Aug 16, 2024 Greg (Mgr) pays special attention to hotel guests ##### Gene Stayed 11 nights in Jul 2024 ### 10/10 Excellent #### Kenneth Jul 18, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stay here. Very good experience. Will stay here again. ##### Kenneth Stayed 1 night in Jul 2023 ### 8/10 Good #### Erin Nov 27, 2023 Liked: Staff & service, amenities, property conditions & facilities Large, comfortable suite. Great wifi. Ample free parking. Close to lots of amenities. Really friendly front desk staff ##### Erin Stayed 3 nights in Nov 2023 ### 10/10 Excellent #### David Feb 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities One of the nicest places my wife and i have ever stayed so far as hotels go! Very spacious suite with full sized refrigerator, microvave, toaster, coffee maker, stove top, pots and pans, silverware, cups and plates, and even a disher and a fireplace in the room. The pool, hottub, weight room, and laundry room are open 24/7. (Laundry is not even coin operated.) The breakfast was very good and the staff was friendly and helpful. The parking lot is s bit congested is the only reason for 4 instead of 5 stars for it. Over all I would highly recommend this hotel. Well worthe the money!! And over all 5 \*\*\*\*\*!! ##### David Stayed 2 nights in Feb 2025 ### 8/10 Good #### Jana Oct 11, 2022 Liked: Staff & service, property conditions & facilities Great breakfast and location. Pool was broken:( ##### Jana Stayed 2 nights in Oct 2022 ### 10/10 Excellent #### Kenneth Jul 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice property. Upgrades are very nice. ##### Kenneth Stayed 1 night in Jul 2023 ### 4/10 Poor #### Brant Jul 6, 2025 Disliked: Amenities, property conditions & facilities I didn't like that the room I was initially put in was incorrect, Expedia blamed hotel and hotel blamed Expedia, and was told by hotel that there was nothing they could do because 3rd party made the reservation. I was unable to get in contact with the hotel manager during my entire stay. On the second day of my stay I had to contact IGH directly. IGH helped get the room corrected to a room with the jetted tub but the jetted tub was not functional due to an electrical issue. The hot tub in the pool area was not functioning properly either and was colder than the pool. There was trash on the second floor hallway the first night and rather than disposing of it I found it moved to the bottom of the staircase where it still was just left out and not disposed of. I went to get a snack from the hotel pantry at one point and all of the block and barrel chips they had were past their sell by date. The staff there had tried to be accommodating as they could, but it was moot because of the complete absence of the hotel manager. ##### Brant Stayed 2 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Pet-friendly Hotels in Grand Bend](https://www.expedia.ca/Grand-Bend-Hotels-Pet-Friendly-Hotel.0-0-d181878-tPetfriendlyHotel.Travel-Guide-Filter-Hotels) > > [Great Wolf Lodge Boston / Fitchburg, MA](https://www.expedia.ca/Leominster-Hotels-Great-Wolf-Lodge-Boston-Fitchburg.h8458771.Hotel-Information) > > [Parkwest Bicycle Casino](https://www.expedia.ca/Los-Angeles-Hotels-The-Bicycle-Hotel-Casino.h12486098.Hotel-Information) > > [Manitou Springs Resort](https://www.expedia.ca/Watrous-Hotels-Manitou-Springs-Resort.h67550606.Hotel-Information) > > [Hotels in Orlando](https://www.expedia.ca/Orlando-Hotels.d178294.Travel-Guide-Hotels) > > [All Inclusive Resorts and Hotels in Romania](https://www.expedia.ca/Destinations-In-Romania-All-Inclusive-Hotel.0-0-d151-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels in Jasper](https://www.expedia.ca/Jasper-Hotels.d10578.Travel-Guide-Hotels) > > [Oceanfront Hotels in North Myrtle Beach](https://www.expedia.ca/North-Myrtle-Beach-Hotels-Oceanfront-Hotels.0-0-d8929-tOceanfrontHotels.Travel-Guide-Filter-Hotels) > > [Koh Kood Paradise Beach](https://www.expedia.ca/Ko-Kood-Hotels-Koh-Kood-Paradise-Beach.h16493663.Hotel-Information) > > [Westin Trillium House, Blue Mountain](https://www.expedia.ca/Owen-Sound-Hotels-Westin-Trillium-House.h1357075.Hotel-Information) > > [Quality Inn Toronto Airport](https://www.expedia.ca/Toronto-Hotels-Quality-Inn-Toronto-Airport.h528218.Hotel-Information) > > [Cambridge Suites Hotel](https://www.expedia.ca/Halifax-Hotels-Cambridge-Suites-Hotel.h2858.Hotel-Information) > > [Oban Inn](https://www.expedia.ca/Niagara-Falls-Hotels-Oban-Inn.h903217.Hotel-Information) ### Flights > [Flights from Vancouver (YVR) to Narita (NRT)](https://www.expedia.ca/lp/flights/yvr/nrt/vancouver-to-tokyo) > > [Flights from Newmarket](https://www.expedia.ca/lp/flights/8931/flights-from-newmarket) > > [Flights from Lahore (LHE) to London (LHR)](https://www.expedia.ca/lp/flights/lhe/lhr/lahore-to-london) > > [Flights from Toronto (YYZ) to Puerto Princesa (PPS)](https://www.expedia.ca/lp/flights/yyz/pps/toronto-to-puerto-princesa) > > [Flights from Ottawa (YOW) to Cozumel (CZM)](https://www.expedia.ca/lp/flights/yow/czm/ottawa-to-cozumel) > > [Flights from Edmonton (YEG) to Providenciales (PLS)](https://www.expedia.ca/lp/flights/yeg/pls/edmonton-to-providenciales) > > [Flights from Calgary (YYC) to Narita (NRT)](https://www.expedia.ca/lp/flights/yyc/nrt/calgary-to-tokyo) > > [Flights from Whitehorse (YXY) to Prince George (YXS)](https://www.expedia.ca/lp/flights/yxy/yxs/whitehorse-to-prince-george) > > [Flights from Málaga (AGP) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/agp/yvr/malaga-to-vancouver) > > [Flights from Alcoa (TYS) to Montreal (YUL)](https://www.expedia.ca/lp/flights/tys/yul/knoxville-to-montreal) ### Cars > [Car rentals in Calgary](https://www.expedia.ca/Car-Rentals-In-Calgary-Intl.d4413785.Car-Rental-Guide) ### Packages > [Cancun Vacations](https://www.expedia.ca/Cancun.d179995.Destination-Travel-Guides) > > [all inclusive vacations](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations) > > [Negril Vacations](https://www.expedia.ca/Negril.d2543.Destination-Travel-Guides) ### General > [Visit Algonquin Park](https://www.expedia.ca/Algonquin-Park.dx6343000) > > [Visit Summersville](https://www.expedia.ca/Summersville.dx6140484)