Title: Shangri-La Resort, Shangri-La - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=11934322&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Shangri-La Resort, Shangri-La Guests unwind with rejuvenating spa treatments and indoor pool relaxation at this luxury haven, while exploring diverse flavors across three distinctive restaurants ## Photo gallery for Shangri-La Resort, Shangri-La ![Lobby - Shangri-La Resort, Shangri-La (Deqin)](https://images.trvl-media.com/lodging/12000000/11940000/11934400/11934322/976dc506.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Indoor pool, lifeguards on site - Shangri-La Resort, Shangri-La (Deqin)](https://images.trvl-media.com/lodging/12000000/11940000/11934400/11934322/b9eeecad.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Shangri-La Resort, Shangri-La (Deqin)](https://images.trvl-media.com/lodging/12000000/11940000/11934400/11934322/e41e9dc4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden views, open daily - Shangri-La Resort, Shangri-La (Deqin)](https://images.trvl-media.com/lodging/12000000/11940000/11934400/11934322/33ebc5b4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Mountain View King - Shangri-La Resort, Shangri-La (Deqin)](https://images.trvl-media.com/lodging/12000000/11940000/11934400/11934322/a5a2fcfc.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Shangri-La's historical district, Shangri-La Resort offers a perfect retreat. Enjoy revitalizing spa massages, relax on the sun terrace, and dine at three on-site restaurants serving meals from breakfast to dinner. Convenient coffee shops and free in-room WiFi included. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Hot tub - Spa - Free airport shuttle - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Dec. 25 - Dec. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-01-05&endDate=2025-12-26&selected=11934322&PinnedHotelID=11934322&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-01-05&endDate=2025-12-26&selected=11934322&PinnedHotelID=11934322&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 26 - Dec. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=11934322&PinnedHotelID=11934322&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=11934322&PinnedHotelID=11934322&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=11934322&PinnedHotelID=11934322&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=11934322&PinnedHotelID=11934322&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=11934322&PinnedHotelID=11934322&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=11934322&PinnedHotelID=11934322&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Deluxe King Room ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/12000000/11940000/11934400/11934322/a7efa1aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Pillow menu - 484 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Executive Suite, 1 King Bed ![Executive Suite, 1 King Bed](https://images.trvl-media.com/lodging/12000000/11940000/11934400/11934322/ea92cece.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed ### Highlights Balcony or patio Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds LCD TV - 969 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Twin Room ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/12000000/11940000/11934400/11934322/a7efa1aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room 10.0 Exceptional 1 review ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Pillow menu - 474 sq ft - City view - Sleeps 2 - 2 Twin Beds ### View all photos for Deluxe Panoramic Room King ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/12000000/11940000/11934400/11934322/a7efa1aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Panoramic Room King ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Pillow menu - 484 sq ft - Hill view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Panoramic Room Twin ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/12000000/11940000/11934400/11934322/254909ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Panoramic Room Twin ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Pillow menu - 484 sq ft - Mountain view - Sleeps 2 - 2 Twin Beds ### View all photos for Deluxe Mountain View Twin ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/12000000/11940000/11934400/11934322/254909ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Mountain View Twin ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Pillow menu - 484 sq ft - Mountain view - Sleeps 2 - 2 Twin Beds ### View all photos for Deluxe Mountain View King ![Deluxe Mountain View King](https://images.trvl-media.com/lodging/12000000/11940000/11934400/11934322/a5a2fcfc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Mountain View King ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Pillow menu - 484 sq ft - Hill view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDeqin-Hotels-Shangri-La-Resort.h11934322.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDeqin-Hotels-Shangri-La-Resort.h11934322.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C27.82752%2C99.70548&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Mjp6IQtGN473otptabSoCIif-Cw=) No. 1, Chicika Street, Jiantang Town, Deqin, Yunnan, 337009 #### What's nearby - Diqing Culture Expo Center \- 13 min walk \- 1.1 km - Ganden Sumtseling Monastery \- 19 min walk \- 1.7 km - Diqing Museum \- 2 min drive \- 1.8 km - Guishan Park \- 2 min drive \- 1.8 km - Dukezong Ancient Town \- 3 min drive \- 2.2 km #### Getting around - Shangri-La Station - 13 min drive - Lijiang (LJG) - 151 min drive #### Restaurants - ‪添香御府 - ‬16 min walk - ‪香城咖哪 - ‬18 min walk - ‪扎雅土司庄园 - ‬18 min walk - ‪健康餐厅 - ‬10 min walk - ‪都吉呢咪酒店 - ‬10 min walk ## About this property ### Shangri-La Resort, Shangri-La Luxury hotel near Dukezong Ancient Town Located close to Ganden Sumtseling Monastery, Shangri-La Resort, Shangri-La provides a free roundtrip airport shuttle, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. The on-site restaurant, 旅者酒廊, features garden views and light fare. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as a garden and dry cleaning/laundry services. You'll also enjoy the following perks during your stay: - An indoor pool along with a lifeguard on site - Free self parking - Buffet breakfast (surcharge), free train station pick-up, and free bicycle rentals - An electric car charging station, express check-out, and table tennis Room features All 228 individually furnished rooms feature comforts such as 24-hour room service and free international calls, as well as thoughtful touches like premium bedding and pillow menus. More conveniences in all rooms include: - Recycling and eco-friendly cleaning products - Rainfall showers, designer toiletries, and separate tubs/showers - 45-inch LCD TVs with cable channels - Separate sitting areas, free infant beds, and electric kettles ## Similar properties ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/59000000/58330000/58322200/58322172/e5010cb5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo Diqing Moonlight City by IHG Deqin - Parking included - Free WiFi - Restaurant - Air conditioning 9.8 Exceptional 11 reviews CA $231 CA $270 total includes taxes & fees Jan 8 - Jan 9, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=58322172&PinnedHotelID=58322172&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/16000000/15170000/15170000/15169940/2688edcf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Arrokhampa By Zinc Journey Shangrila Deqin - Breakfast included - Free airport shuttle - Parking included - Free WiFi 9.4 Exceptional 20 reviews CA $162 CA $186 total includes taxes & fees Dec 26 - Dec 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=15169940&PinnedHotelID=15169940&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/121000000/120310000/120309400/120309318/a83b0ba8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shangri-la Nine Shepherds Oxygen Retreat Deqin - Breakfast included - Parking included - Free WiFi - Restaurant 10 Exceptional 1 review CA $136 CA $159 total includes taxes & fees Jan 7 - Jan 8, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=120309318&PinnedHotelID=120309318&HadPinnedHotel=true®ionId=-1&adults=2) ![Individually decorated, individually furnished, desk, free WiFi](https://images.trvl-media.com/lodging/96000000/95370000/95361400/95361395/w2000h1331x0y0-557e6e4e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shangri-La Dala Pasture Hotel Deqin - Breakfast included - Parking included - Free WiFi - Restaurant 10 Exceptional 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=95361395&PinnedHotelID=95361395&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1330000/1326500/1326428/w1199h798x0y0-4b02b1ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Banyan Tree Ringha Deqin - Spa - Parking included - Free WiFi - Restaurant 9.2 Wonderful 23 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=1326428&PinnedHotelID=1326428&HadPinnedHotel=true®ionId=-1&adults=2) ![Basic Double Room](https://images.trvl-media.com/lodging/104000000/103220000/103212600/103212583/473696dc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shujia wengmacuozangshidujiazhuangyuan Deqin - Breakfast included - Parking included - Free WiFi - Restaurant CA $195 CA $286 total includes taxes & fees Jan 25 - Jan 26, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=103212583&PinnedHotelID=103212583&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/102000000/101770000/101761900/101761840/ff4230bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Shangri La by IHG Deqin - Breakfast included - Parking included - Free WiFi - Restaurant 7.8 Good 7 reviews CA $45 CA $53 total includes taxes & fees Dec 26 - Dec 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=101761840&PinnedHotelID=101761840&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/19000000/18350000/18347000/18346976/eafccdad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Shangri-La Deqin - Parking included - Free WiFi - Restaurant - Air conditioning 8.0 Very good 22 reviews CA $52 CA $60 total includes taxes & fees Jan 2 - Jan 3, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=18346976&PinnedHotelID=18346976&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/121000000/120130000/120124200/120124194/1b37d284.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Danse Sacree Hotel Deqin - Breakfast included - Pet friendly - Parking included - Free WiFi CA $197 CA $230 total includes taxes & fees Dec 26 - Dec 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=120124194&PinnedHotelID=120124194&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard view](https://images.trvl-media.com/lodging/114000000/113620000/113616900/113616809/ded34908.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bandu Oxygen Supply Homestay Deqin - Breakfast included - Pet friendly - Parking included - Free WiFi 10 Exceptional 2 reviews CA $127 CA $148 total includes taxes & fees Jan 15 - Jan 16, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=113616809&PinnedHotelID=113616809&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Electric car charging station on site - 24-hour free roundtrip airport shuttle - Free train station pick-up and drop-off shuttle from 9:00 AM to 11:00 PM - Train station shuttle at scheduled times, on request - Free uncovered self parking on site - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 138 for adults and CNY 69 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Couples/private dining ### Restaurants on site - Ani's Kitchen - 旅者酒廊 ### Things to do - Billiards/pool table - Farming classes - Free bicycle rentals - Health club - Hot tub - Indoor pool - Sauna - Steam room - Table tennis ### Family friendly - In-room crib - Indoor pool - Laundry facilities - Lifeguards on site - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 20,667 square feet of conference space - Business center ### Outdoors - Barbecue grill - Garden - Terrace - Vegetable garden ### Spa - Hot stone massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 10 accessible parking spaces - Accessible shuttle - Area rugs in public areas - Area rugs in room - Bathroom emergency pull cord - Elevator (59 inch wide door) - Hardwood flooring in public areas - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchairs on site ### More - 9 floors - Art Deco architecture - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Built in 2015 - Double-glazed windows - Lifeguards - Local artist showcase - Reception hall - Smoking not allowed - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Free crib - Pillow menu - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Designer toiletries - Hair dryer - Rainfall showerhead - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 45-inch LCD TV with cable/satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar - Paper towels ### More - Air conditioning - Cleaning products are eco-friendly - Connecting rooms available - Desk - Desk chair - Eco-friendly toiletries - Free international calls - Free local calls - Free long-distance calls - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - Phone - Recycling - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 12:30 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children aged 5 and younger eat free breakfast Rollaway/extra beds are available for CNY 350.0 per day Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit is payable by PayPal and is due within 24 hours of booking the reservation. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately CNY 138 for adults and CNY 69 for children - Rollaway bed fee: CNY 350.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, mobile payments, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless transactions are available Long-term renters welcome Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The listed child breakfast fee applies to guests age 11 and younger. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property A car is recommended for transportation to and from this property Guests under 6 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 18 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision ### National rating Property class, provided by our rating system, is based on property type, amenities, and services. ### Property is also known as Hylandia Shangri Hotel Hylandia Shangri Shangri-La Hylandia Shangri Hylandia Shangri-La Hotel Shangri-La Hylandia Shangri-La Hotel Hylandia Shangri-La Shangri-La Hylandia Shangri-La Shangri-La Resort Shangri-La Deqin Shangri-La Shangri-La Deqin Shangri Resort, Shangri Deqin Shangri-La Resort, Shangri-La Hotel Shangri-La Resort, Shangri-La Deqin Shangri-La Resort, Shangri-La Hotel Deqin ## Frequently asked questions ### Does Shangri-La Resort, Shangri-La have a pool? ### How much does it cost to stay at Shangri-La Resort, Shangri-La? ### Is Shangri-La Resort, Shangri-La pet-friendly? ### How much is parking? ### What time is check-in at Shangri-La Resort, Shangri-La? ### What time is check-out at Shangri-La Resort, Shangri-La? ### Does Shangri-La Resort, Shangri-La provide a shuttle to the airport? ### Where is Shangri-La Resort, Shangri-La located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Shangri-La Resort, Shangri-La Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.2 Location ### 8.8 Staff & service ### 8.6 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 24 8 - Good 8 6 - Okay 6 4 - Poor 2 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Ai Sin Jan 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Shangri-La Hotel in Shangri-La This is a very premium Shangri-La experience in Shangri-La. Love the stay of this hotel. This hotel is also located at a strategic location. ##### Ai Sin Stayed 1 night in Dec 2023 ### 8/10 Good #### Evelyn Dec 11, 2023 Liked: Cleanliness, staff & service, room comfort #### Very pleasant stay because of the hotel staff The amazing staff more than made up for the hotel’s aged look and feel. I really had a very comfortable and happy time staying in the hotel that could surely do with a makeover. ##### Evelyn Stayed 5 nights in Nov 2023 ### 10/10 Excellent #### Guo Aug 10, 2025 Liked: Staff & service, amenities, property conditions & facilities A great place to stay in Banna ##### Guo Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Chenguang, Upland Jul 17, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good quality and service ##### Chenguang Stayed 1 night in Jul 2022 ### 2/10 Terrible #### Verified traveller Aug 14, 2022 Liked: Property conditions & facilities Disliked: Room comfort #### Not a 5 Star Hotel I traveled around the world a lot and have stayed in many 5 stars hotel. This was not even closed to that. ##### Verified traveller Stayed 1 night in Aug 2022 ### 6/10 Okay #### Long Thiam Jun 1, 2024 Liked: Cleanliness Overall condition is good, but, not a up to date hotel, opened since 2015, but facility is considered old. Need some effort to bring up the facility. Bath tub also not working. ##### Long Thiam Stayed 1 night in May 2024 ### 10/10 Excellent #### Verified traveller Sep 16, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 到香格里拉当然一定要入住香格里拉大酒店啦！！ 果然五星级的酒店服务超棒，当初自己在订房的时候疏忽订到了吸烟房，当下打电话与酒店联系的时候麻烦他们帮我备注有更改成非吸烟房，结果入住当天才知道当天满房，所以帮我们升等到亲子的非吸烟房，而且房间还特地放了一个帐篷，小孩开心极了，晚上挑战自己一个人入睡成功，爸爸妈妈也难得一觉好眠。谢谢酒店的贴心 ##### Verified traveller Stayed 1 night in Sep 2020 ### 10/10 Excellent #### JIE Jul 23, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 除了餐廳，都很好 來到香格里拉怎能不住一下香格里拉😂 總體來說，服務很好，特意安排了送機。 一進門就聞到了熟悉的味道，reception跟客房還是喜歡的感覺。可惜的是，本來想在去機場前在餐廳隨便吃點東西。結果點餐後幾乎一個小時中廚都還沒出餐，追問之下告知還要再等差不多一個小時。一怒之下，在酒店隔壁的蒼蠅小館28塊解決問題。 ![花200+要等兩個小時，花28僅僅15分鐘](https://a.travel-assets.com/ugc/hotel-reviews/7671821D85364F4D810874DACC07FDBAEB5BA0EE1595471668733.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8E89AC369A6EF132020C32A16E7BC2BA81F2E6481595471670226.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/AB301A174E4AE541B6388975696E4ADD2805FF571595471666572.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2F1012F670674F981D3EF1342F603F6397BAD40E1595471666481.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### JIE Stayed 1 night in Jul 2020 ### 6/10 Okay #### Verified traveller Jul 20, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Generally good In general the hotel is good, location and staff especially. The two areas that require some sort of improvement are room air-conditioning and the quality of available food, especially breakfast, both very disappointing. ##### Verified traveller Stayed 2 nights in Jul 2020 ### 10/10 Excellent #### Verified traveller Jun 9, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good services and good location ##### Verified traveller Stayed 1 night in Jun 2020 ### 8/10 Good #### Verified traveller May 26, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 酒店地處獨克宗古城步行15分鐘內，藏式設計，雖然已經落成挺久了，維護得還是可以的。規模算是香格里拉市內最好的酒店了。房間大小適中，配免費飲用水，還有加濕器。不過隔音有待提高。早餐現在已經恢復自助式。性價比不錯！ ##### Verified traveller Stayed 1 night in May 2020 ### 10/10 Excellent #### Verified traveller Jan 25, 2020 Liked: Staff & service, amenities, property conditions & facilities Awesome (and expensive) property. Staff was exceptionally helpful. Great property to stay on at least one trip to Shangri-La. ##### Verified traveller Stayed 6 nights in Sep 2019 ### 10/10 Excellent #### Verified traveller Dec 31, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 环境和设施都不错 ##### Verified traveller Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Addison Dec 16, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful hotel, excellent food options and wonderful staff. ##### Addison Stayed 3 nights in Dec 2019 ### 10/10 Excellent #### Sophia Dec 2, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Happy with our stay Comfortable room, friendly staff. There is an oxygen room for guest who have high attitude sickness To rest. The Chinese restaurant serve nice food and with reasonable price. My husband was having high attitude sickness, the hotel staff was so nice to offer him porridge and milk to help him feel better. ##### Sophia Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Philippe Aug 23, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful room Highly recommend for a stay at Shangri-la. Great location and I would stay there again anytime. ##### Philippe Stayed 1 night in Aug 2019 ### 4/10 Poor #### Bo Aug 9, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort 房间破旧，不干净。 酒店中餐厅根本不配香格里拉酒店的大名，酒店里能吃饭的餐厅可以说没有。总而言之，不能以别的香格里拉酒店的形象来想象香格里拉的香格里拉酒店。 我的建议是，住过香格里拉酒店的最好不要入住香格里拉的香格里拉酒店，以免失望。 ##### Bo Stayed 4 nights in Aug 2019 ### 8/10 Good #### Pui Sin Apr 24, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 十分滿意 在香格里拉住香格里拉酒店感覺特別親切。除了餐飲有點失望其他都很滿意，以為有香宮中餐可以滿足我們但只有個有點失望的自助餐。遺忘了充電寶在酒店，他們安排寄回。值得一贊。 ##### Pui Sin Stayed 2 nights in Apr 2019 ### 10/10 Excellent #### Verified traveller Apr 22, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It is so comfortable to stay there and the breakfast is very delicious. ##### Verified traveller Stayed 3 nights in Apr 2019 ### 10/10 Excellent #### Verified traveller Mar 30, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic property, as to be expected of a Shang. Comfortable room, knowledgeable and friendly staff, and great breakfast spread. Nothing to complain about. You pay for what you get, no unpleasant surprise and this is certainly well within our expectation. We wandered around the hotel vicinity, within 5 mins walk, discovered a local market around the corner that is truly fascinating, If you have 1 hour to spare, worth exploring! ##### Verified traveller Stayed 1 night in Mar 2019 ### 10/10 Excellent #### Chiao Chiao Aug 27, 2018 #### Shangri-la lived up to its name. We had a really wonderful stay. The hotel is mmaculately clean and beautiful. The staff were really helpful and efficient. ##### Chiao Chiao Stayed 1 night in Aug 2018 ### 10/10 Excellent #### Verified traveller Jun 23, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Well maintained hotel in a good location Good location and short walk to the old town. Room was clean and well maintained. It was also a nice touch that the room came with a humidifier as the air was rather dry in Shangri-La. Service was good except during breakfast when we had to try a few times to get the staff attention as they were all busy clearing tables (possibly rushing for lunch prep since we were down for breakfast later). ![](https://a.travel-assets.com/ugc/hotel-reviews/s140-pcc052fd0-76aa-11e8-90f5-02426f8ac431-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1551-paa043340-76aa-11e8-90f5-02426f8ac431-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1843-pc352edf0-76aa-11e8-90f5-02426f8ac431-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s98-pdb733ac0-76aa-11e8-991c-0242a8c09ebc-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Jun 2018 ### 10/10 Excellent #### Verified traveller Jul 1, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 舒适的酒店 酒店客房紧张，给免费升级了套房。房间布局很合理，床品舒适。 ##### Verified traveller Stayed 1 night in Jun 2017 ### 10/10 Excellent #### Verified traveller Jun 26, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### best hotel in Shangrila I believe it's the best hotel in Shangrila. The service is good, hotel is very beautiful, room is very good, clean. You won't find other hotel like Hylandia in Shangrila ##### Verified traveller Stayed 1 night in Jun 2017 ### 6/10 Okay #### Verified traveller Jun 15, 2017 Liked: Cleanliness, property conditions & facilities, room comfort #### Not the usual Shangrila! Hotel is pretty big n nicely renovated but very short of staff, walked into hotel with no bell captain service, only one staff manning reception desk ##### Verified traveller Stayed 1 night in Jun 2017 ## Expedia's Latest Trends ### Hotels > [Hotel Marina El Cid Spa & Beach Resort All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hotel-Marina-El-Cid-Spa-Beach-Resort-All-Inclusive.h1319425.Hotel-Information) > > [Karibea Sainte Luce hotel](https://www.expedia.ca/Sainte-Luce-Hotels-Karibea-Sainte-Luce-Hotel.h19646946.Hotel-Information) > > [Hotels in Indianapolis](https://www.expedia.ca/Indianapolis-Intl-Airport-Hotels.0-aIND-0.Travel-Guide-Filter-Hotels) > > [Casa Nicole Boutique Hotel](https://www.expedia.ca/Puerto-Vallarta-Hotels-HOTEL-CASA-NICOLE.h44037036.Hotel-Information) > > [JW Marriott Guanacaste Resort and Spa](https://www.expedia.ca/Tamarindo-Hotels-JW-Marriott-Guanacaste-Resort-And-Spa.h2190860.Hotel-Information) > > [Motel Ritz](https://www.expedia.ca/Ottawa-Hotels-Motel-Ritz.h6565919.Hotel-Information) > > [Fairmont Hotel Vancouver](https://www.expedia.ca/Vancouver-Hotels-Fairmont-Hotel-Vancouver.h14596.Hotel-Information) > > [Paradise Cove Resort](https://www.expedia.ca/Naukacuvu-Island-Hotels-Paradise-Cove-Resort.h19370922.Hotel-Information) > > [Hotels in Woodstock](https://www.expedia.ca/Woodstock-Hotels.d10868.Travel-Guide-Hotels) > > [Hotels with Free Breakfast in Whistler](https://www.expedia.ca/Whistler-Hotels-Hotels-With-Free-Breakfast.0-0-d4115-tHotelswithFreeBreakfast.Travel-Guide-Filter-Hotels) > > [Hotels in Prescott](https://www.expedia.ca/Prescott-Hotels.d6288967.Travel-Guide-Hotels) > > [Hotels in Niagara-on-the-Lake](https://www.expedia.ca/Niagara-On-The-Lake-Hotels.d8957.Travel-Guide-Hotels) ### Flights > [Flights from Toronto (YYZ) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yyz/yvr/toronto-to-vancouver) > > [Flights from Brandon (YBR) to Alberta (YQF)](https://www.expedia.ca/lp/flights/ybr/yqf/brandon-to-red-deer) > > [Flights from Toronto (YYZ) to Osaka (KIX)](https://www.expedia.ca/lp/flights/yyz/kix/toronto-to-osaka) > > [Air China](https://www.expedia.ca/Air-China-Flights.cCA.Travel-Guide-Airlines) > > [Flights from Edmonton (YEG) to Ottawa (YOW)](https://www.expedia.ca/lp/flights/yeg/yow/edmonton-to-ottawa) > > [Flights from Vancouver (YVR) to Delhi (DEL)](https://www.expedia.ca/lp/flights/yvr/del/vancouver-to-delhi) > > [flights from high level airport](https://www.expedia.ca/lp/airports/yoj/flights-from-high-level-airport) ### Cars > [Enterprise Car Rentals In Yellowknife](https://www.expedia.ca/Enterprise-Car-Rentals-In-Yellowknife.d6033884-c15.Car-Rental-Guide-Suppliers) ### Packages > [Japan Vacations](https://www.expedia.ca/Japan.d89.Destination-Travel-Guides) > > [Nashville Vacations](https://www.expedia.ca/Nashville.d178291.Destination-Travel-Guides) > > [Mexico](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/117/Mexico) > > [Cancun Vacations](https://www.expedia.ca/Cancun.d179995.Destination-Travel-Guides) ### General