Presidential Suite, 1 King Bed with Sofa bed | Private kitchen
Check availability

Reviews of The Ritz-Carlton, Denver

5 out of 5
The Ritz-Carlton, Denver
1881 Curtis St., Denver, CO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 553 out of 780 reviews" "
Rating 8 - Good. 126 out of 780 reviews" "
Rating 6 - Okay. 54 out of 780 reviews" "
Rating 4 - Poor. 20 out of 780 reviews" "
Rating 2 - Terrible. 27 out of 780 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Arianna

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location downtown. We had a very comfortable stay. Valet misplaced our car keys and needed an extra few minutes to find them and accommodated us for the short wait
Stayed 2 nights in Apr 2024

8/10 Good

Neeti

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Rubi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We celebrated our babymoon and had an amazing time. The staff even memorized that I had tea and offered to send it to our room. They really made us feel welcomed and relaxed during our stay
Stayed 2 nights in Mar 2024

6/10 Okay

C

Travelled with partner
Disliked: Amenities, property conditions & facilities
Construction. We were never told. Very limited services. No bar restaurant. Disappointing for a Ritz.
Stayed 2 nights in Mar 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff!
Stayed 1 night in Mar 2024

10/10 Excellent

Jameel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
We ordered room service, it was timely and delicious! Room was quiet and restful. Loved our stay!!
Stayed 1 night in Feb 2024

10/10 Excellent

Abdullatif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Feb 2024

6/10 Okay

Mike

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Monica

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Everyone was very nice and helpful. My room had not been dusted, the deep soaking tub was dirty and the pillows were very flat so it was more comfortable to sleep with my head on the mattress.
Stayed 2 nights in Jan 2024

6/10 Okay

Shay

Liked: Staff & service
Stayed 3 nights in Jan 2024

8/10 Good

Jarel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I came here for our 15th year anniversary with our 14-year old daughter and really enjoyed our stay. The staff were accomodating with our stay for check-in and check-out due to the weather and flight changes. We felt at home and welcomed by all staff. Despite hotel being in the process of remodeling and some heating issues, we would definitely book again here due to staff and accommodations. Jackson 5
Stayed 3 nights in Jan 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Not Ritz service
It wasn’t that great as you would expect at the Ritz. No shuttle service, no spa entrance or club entrance for guests. All added fees. I was impressed with the service either.
Stayed 3 nights in Jan 2024

8/10 Good

Casey

Travelled with partner
Liked: Staff & service, property conditions & facilities
We were given a bottle of champagne and macaroons for our anniversary wich is awesome. The staff is all very friendly aside from valet who seemed to be in a rushthe breakfast was great just overpriced, figures. Tv was a little wierd getting used to and we were only giving one big towel to share, there was also toilet paper rolled up in the bathroom floor.
Stayed 1 night in Jan 2024

8/10 Good

Laura

Stayed 1 night in Dec 2023

10/10 Excellent

zulay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I took my guy there for Christmas Eve. We stayed in the Executive Suite. Great room... everything was great. I'll definitely stay at Ritz in the future.
Stayed 1 night in Dec 2023

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy and comfortable
We loved our stay. Our bed was comfortable. Everything was clean. We felt like we were home and cozy. I was nervous booking with the mixed reviews but we 100% had the 5 star experience. I will stay here every time I’m in Denver from now on.
Stayed 1 night in Dec 2023

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, not the best area
Stayed 1 night in Dec 2023

10/10 Excellent

David

Stayed 2 nights in Oct 2023

2/10 Terrible

Evan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the worst Ritz Carlton I have ever stayed at. Only a single elevator worked. Service was bad. We were the only people in the restaurant and it took me asking for a waiter to get service. Door staff weren’t helpful and preferred watching the Broncos. Overall a poor experience and it’s disappointing considering I pay the premium to avoid these issues. Look elsewhere when in Denver.

10/10 Excellent

Stephen, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience was excellent.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place with great staff. I would have liked a house car and more dining options.
Stayed 3 nights in Nov 2023
Response from LM on Jan 2, 2024
Thank you for your kind words! We're happy to hear that you enjoyed The Ritz-Carlton, Denver and experienced excellent service from our staff. Your feedback about the house car and dining options is valuable to us, and we'll certainly consider it as we strive to enhance our offerings. We appreciate your input and hope to welcome you back soon for an even more enjoyable stay!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but ridicuculous wireless plan
Stayed 2 nights in Oct 2023

10/10 Excellent

Lucretia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend the Denver Ritz-Carlton. Every staff member is courteous and extremely helpful. The bathroom itself is worth the stay. 10/10
Stayed 1 night in Oct 2023

10/10 Excellent

Rohan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

2/10 Terrible

Raymond

Stayed 3 nights in Oct 2023

8/10 Good

shauna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Salman, Beverly Hills

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
amazing customer service.. made life a little easier and that was very nice
Stayed 1 night in Jul 2023

10/10 Excellent

Miguel, Walnut Creek

Liked: Cleanliness, staff & service, property conditions & facilities
As always, amazing experience.
Stayed 2 nights in Jul 2023

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Staff and beautiful rooms. Great anniversary spot for good dinner and content sleeping. Alor from the front desk was an absolute star and the nicest girl we’ve ever met!
Stayed 1 night in Jun 2023

10/10 Excellent

Evereace B

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in May 2023

8/10 Good

Marcia

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 3 nights in Apr 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 1 night in Feb 2023

10/10 Excellent

Joel

Liked: Staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Feb 2023

8/10 Good

Alison

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We had molded cheese and rotten meat in our fridge

2/10 Terrible

Phillamine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very excellent , 5 star hotel .

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Small Details
Didn’t feel like a Ritz and not to the standard of a 5 Star. No sauna, only steam and only with a day pass. Tea in both rooms but no way to get hot water, had to call and request. No slippers, had to call. Couldn’t have breakfast because “kitchen is backed up at least 45 minutes”. Regular traveler and not impressed.
Stayed 1 night in Dec 2022

10/10 Excellent

Scott

Stayed 3 nights in Dec 2022

10/10 Excellent

Gianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Yoshie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good but not very good.

10/10 Excellent

Katarina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality

10/10 Excellent

Tranell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and the staff was great!
Stayed 3 nights in Dec 2022