Lobby

Reviews of Renaissance Denver Downtown City Center Hotel

4 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 634 out of 1000 reviews" "
Rating 8 - Good. 233 out of 1000 reviews" "
Rating 6 - Okay. 70 out of 1000 reviews" "
Rating 4 - Poor. 39 out of 1000 reviews" "
Rating 2 - Terrible. 24 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rita

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Andrea on Apr 8, 2024
We're overjoyed to receive your flawless review! It means the world to us that you had such an outstanding experience during your stay. Thank you for choosing our hotel, and we can't wait to have the pleasure of hosting you again soon!

8/10 Good

Dr. Michelle

Stayed 5 nights in Mar 2024
Response from Andrea on Apr 15, 2024
Thank you for taking the time to leave a review of your recent stay with us. We appreciate your positive feedback and are delighted to hear that you enjoyed your time at our hotel. If there's anything specific you loved or any suggestions for how we can make your next stay even better, please feel free to share. We look forward to welcoming you back in the future!

6/10 Okay

Athena

Stayed 2 nights in Feb 2024
Response from Andrea on Mar 25, 2024
Thank you for your feedback, we hope to host you again in the future.

10/10 Excellent

Honey

Liked: Cleanliness, staff & service, property conditions & facilities
Former bank now a hotel!!! Awesome!
Stayed 1 night in Mar 2024
Response from Andrea on Mar 18, 2024
Thank you so much for taking the time to share your experience with us! We are delighted to hear that you had a fantastic stay. Your satisfaction is our top priority, and we look forward to welcoming you back on your future visits.

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel inside and out. Very friendly staff, Rooms in great condition and cleaned well. Close walking distance to many shops and restaurants as well.
Stayed 3 nights in Mar 2024
Response from Andrea on Mar 11, 2024
Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us. We take pride in providing a welcoming atmosphere, well-maintained rooms, and convenient access to nearby amenities. We hope to welcome you back again soon!

10/10 Excellent

Anil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying at this hotel and we were amazed by the hospitality. They very conveniently located about half a mile from Denver union station and in the heart of denver downtown, which made our stay and roaming easier by walk and didn’t had to spend a fortune on rental cars or cab services. Staff is amazing and quick to respond to all our queries and needs. Our breakfast was complimentary with our stay, but the breakfast options were amazing and tasty. We enjoyed our stay a lot
Stayed 2 nights in Mar 2024
Response from Andrea on Mar 6, 2024
We're thrilled to hear you had such a positive experience at our hotel! Thank you for your kind words about our hospitality, location, staff, and breakfast options. We hope to welcome you back again soon!

10/10 Excellent

Dane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We thought the art and history of the building was great. Very cool place to get a drink. Easy to walk to places to eat/ drink.
Stayed 2 nights in Feb 2024
Response from Andrea on Feb 26, 2024
Thank you for your kind words! We're thrilled to hear that you appreciated the art and history of our building. We're glad you enjoyed your drink with us, and we're delighted that our location made it convenient for you to explore nearby dining and drinking spots. We hope to welcome you back soon for another enjoyable experience!

10/10 Excellent

Nancy, davis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel. Close to everything, very quiet, friendly staff, safe area, I will stay here 1,000 more times!
Stayed 2 nights in Feb 2024
Response from Andrea on Feb 26, 2024
Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back!

10/10 Excellent

Candace

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In Denver for 1 night, it was a great place to stay. Lobby area was very inviting and comfortable for enjoying a drink after dinner, without having to be in a loud, crowded bar.
Stayed 1 night in Feb 2024
Response from Andrea on Feb 19, 2024
Thank you for choosing to stay with us during your time in Denver! We are delighted to hear that you enjoyed your experience at our hotel and found our lobby area inviting and comfortable. Providing a relaxing environment for our guests to unwind is always a top priority for us, and we're glad you were able to enjoy a drink without the hustle and bustle of a crowded bar.

10/10 Excellent

Reginald

Stayed 1 night in Feb 2024
Response from Andrea on Mar 21, 2024
Thank you for taking the time to share your feedback! We're delighted to hear that you had an excellent experience with us. Providing exceptional service is our top priority, and we're thrilled that our team members were able to exceed your expectations.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and nice staff.
Stayed 1 night in Feb 2024
Response from Andrea on Feb 14, 2024
Thank you very much for your kind words! We're delighted to hear that you enjoyed your stay at our hotel and that our staff provided excellent service. It's always our goal to make sure our guests have a wonderful experience, and feedback like yours lets us know we're on the right track. We hope to have the pleasure of welcoming you back soon for another memorable stay! If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

10/10 Excellent

Mayara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Andrea on Feb 14, 2024
Thank you for your positive review! We're glad to hear that you had a great experience. If you have any more feedback or if there's anything else we can assist you with, feel free to let us know. We value your input and look forward to serving you again in the future!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Andrea on Feb 14, 2024
Thank you for your positive review! We're glad to hear that you had a great experience. If you have any more feedback or if there's anything else we can assist you with, feel free to let us know. We value your input and look forward to serving you again in the future!

10/10 Excellent

Mitchell, Lansdale

Travelled with family
Liked: Cleanliness, staff & service
The hotwl is beautiful and right downtown. Check in was smooth. Room was nice too.
Stayed 1 night in Feb 2024
Response from Andrea on Feb 14, 2024
We appreciate your feedback and are thrilled to hear that you found our hotel beautiful and our staff accommodating. Providing exceptional service and ensuring our guests have a memorable experience are top priorities for us. Your kind words motivate us to continue striving for excellence. We look forward to welcoming you back for another enjoyable stay in the future. If you have any further comments or requests, please feel free to reach out.

8/10 Good

Grant

Stayed 1 night in Feb 2024
Response from Jenna G on Mar 20, 2024
Thank you for your feedback, we hope to host you again in the future.

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff
Stayed 1 night in Feb 2024
Response from J on Feb 5, 2024
Thank you so much for taking the time to provide us with feedback from your stay! We appreciate your business and hope to see you again.

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a good location downtown. The rooms are clean and adequate, although I had to move rooms because the first room had a vent that had the smell off kitchen cooking coming in from it. The staff were excellent and moved my room without fuss.
Stayed 2 nights in Jan 2024
Response from Andrea on Feb 2, 2024
Thank you for choosing our hotel and taking the time to share your feedback. We're pleased to hear that you found our downtown location convenient and our rooms clean. We apologize for the inconvenience with the vent in your initial room but are glad our staff could promptly address the issue to ensure your comfort. Your positive remarks about our excellent staff are truly appreciated.We hope to welcome you back for an even more enjoyable stay.

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Andrea on Jan 30, 2024
We extend our sincerest gratitude for taking the time to share your positive impressions of your recent stay. We look forward to the opportunity of welcoming you back and exceeding your expectations once again.

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
It was nice great location
Stayed 1 night in Jan 2024
Response from J on Feb 5, 2024
Thank you so much for taking the time to provide us with this thoughtful feedback. We appreciate your business and hope to see you again.

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Luana on Jan 23, 2024
Thank you for your outstanding review! We are so happy to hear you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Sidney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Andrew was very accommodating. Would stay here again!
Stayed 1 night in Jan 2024
Response from Andrea on Jan 22, 2024
Thank you for your kind words! We're delighted to hear that Andrew's hospitality made your stay enjoyable. It would be our pleasure to welcome you back for another stay. If there's anything specific you appreciated about Andrew's service or if you have any suggestions for improvement, please feel free to share. We look forward to hosting you again!

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
The room was great and there were plenty of shared spaces to find a spot to read and work.
Stayed 2 nights in Jan 2024
Response from Andrea on Jan 22, 2024
Thank you for sharing your positive feedback! We're thrilled to hear that you enjoyed your stay and found our staff accommodating. It's always a pleasure to provide a memorable experience. We look forward to welcoming you back on your next visit.

8/10 Good

Destini M

Liked: Cleanliness, staff & service, property conditions & facilities
My friend and I had a wonderful stay at this property, it’s perfectly located near many restaurants, shopping at the 16th street mall and public transportation. The staff was amazing, very kind, welcoming and accommodating.
Response from Luana on Jan 23, 2024
We are so glad to hear you had a great stay with us. We thrive to make sure all of our guest get the exceptional stay they deserve. We hope you visit us again for another peaceful night out in Downtown.

10/10 Excellent

Tiffany

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Andrea on Jan 22, 2024
We appreciate your positive review! It's fantastic to hear that you had a great experience during your stay. We hope to have the pleasure of hosting you again.

10/10 Excellent

David Brian

Stayed 7 nights in Jan 2024
Response from Blendia Q on Jan 20, 2024
Thank you for taking the time to give us a review! We hope to welcome you back soon!

10/10 Excellent

Aquilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2024
Response from Andrea on Jan 17, 2024
Thank you for your positive review! We're glad to hear that you had a great experience. If you have any more feedback or if there's anything else we can assist you with, feel free to let us know. We value your input and look forward to serving you again in the future!

10/10 Excellent

Valerie

Stayed 1 night in Jan 2024
Response from Andrea on Jan 17, 2024
Thank you for your positive review! We're glad to hear that you had a great experience. If you have any more feedback or if there's anything else we can assist you with, feel free to let us know. We value your input and look forward to serving you again in the future!

10/10 Excellent

Desirae

Stayed 1 night in Dec 2023
Response from Blendia Q on Jan 29, 2024
Thank you for taking the time to give us a review! We hope to welcome you back soon!

2/10 Terrible

William

Hotel Would Not Let Us Check In Charged as No Show
Stayed 2 nights in Jan 2024
Response from Andrea on Jan 8, 2024
We regret to hear about your disappointing experience at our hotel. Your feedback is invaluable, and we apologize for falling short of your expectations.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Andrea on Jan 8, 2024
Thank you for your positive review! We're delighted to hear you had a great experience during your stay. Looking forward to welcoming you back in the future.

10/10 Excellent

krystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Andrea on Jan 8, 2024
We appreciate your positive review! It's fantastic to hear that you had a great experience during your stay. We hope to have the pleasure of hosting you again.

2/10 Terrible

Lucas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful experience, would not recommend.
Stayed 2 nights in Dec 2023
Response from Blendia Q on Jan 8, 2024
We regret to hear about your disappointing experience at our hotel. Your feedback is invaluable, and we apologize for falling short of your expectations.

10/10 Excellent

Adrian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Blendia Q on Jan 8, 2024
Thank for taking the time to give us a review! We look forward to welcoming you back soon!

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Blendia Q on Jan 8, 2024
Thank for taking the time to give us a review! We look forward to welcoming you back soon!

8/10 Good

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2023
Response from Blendia Q on Jan 8, 2024
Thank for taking the time to give us a review! We look forward to welcoming you back soon!

10/10 Excellent

Chris

Stayed 1 night in Dec 2023
Response from Andrea on Jan 22, 2024
We appreciate your positive review! It's fantastic to hear that you had a great experience during your stay. We hope to have the pleasure of hosting you again.

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Blendia Q on Jan 31, 2024
Thank you for taking the time to give us a review! We hope to welcome you back soon!

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and a sanctuary from the chaos
The RENAISSANCE DENVER DOWNTOWN CITY CENTER HOTEL is a captivating blend of history and luxury. Housed in the former Colorado National Bank headquarters, revisiting it was a nostalgic journey for us, having worked here during its banking days. The staff's excellence, delectable food, and impeccable atmosphere make for an extraordinary experience. Amidst the downtown hustle, the hotel offers a peaceful haven, ensuring a restful sleep. A remarkable fusion of past and present, this hotel truly stands out.
Stayed 1 night in Dec 2023
Response from Blendia Q on Jan 8, 2024
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team, and we look forward to welcoming you back for another fantastic experience in the future.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay snowed for 2 days
Stayed 4 nights in Dec 2023
Response from Blendia Q on Jan 8, 2024
Thank for taking the time to give us a review! We look forward to welcoming you back soon!

10/10 Excellent

Carissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Andrea on Jan 24, 2024
Thank you for your positive review! We're glad to hear that you had a great experience. If you have any more feedback or if there's anything else we can assist you with, feel free to let us know. We value your input and look forward to serving you again in the future!

10/10 Excellent

Samantha

Stayed 2 nights in Dec 2023
Response from Andrea on Jan 6, 2024
Thanks a bunch for your fantastic review! We're thrilled to know you had a great time at our hotel. Our team works hard to create memorable experiences, and it means the world to us that you appreciated it.

10/10 Excellent

Skip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Blendia on Dec 28, 2023
Thank you for taking the time to give us a review! We look forward to welcome you back.

8/10 Good

Serge

Stayed 1 night in Dec 2023
Response from Blendia Q on Dec 27, 2023
Thank you so much for taking the time to write us a review! We hope to welcome you back soon!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Andrea on Dec 25, 2023
We're thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team. We look forward to welcoming you back to the Renaissance Denver City Center soon!

10/10 Excellent

Sean

Stayed 1 night in Dec 2023
Response from Blendia Q on Jan 14, 2024
Thank you for taking the time to give us a review! We hope to welcome you back soon!

8/10 Good

Nicholas Espinosa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good hotel and good location.
Stayed 3 nights in Dec 2023
Response from Andrea on Dec 23, 2023
Thank you for your positive feedback! We're glad to hear that you enjoyed your stay and appreciated the convenient location. If there's anything specific you enjoyed or if there's anything we can improve upon, please let us know. We hope to have the pleasure of hosting you again in the future.

10/10 Excellent

Douglas, Fort Collins

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Andrea on Dec 23, 2023
Thank you for your fantastic review! We're thrilled to hear that you enjoyed your stay with us. If you have any suggestions or if there's anything specific that made your experience memorable, feel free to share. We can't wait to welcome you back for another great stay!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel!
Stayed 1 night in Dec 2023
Response from Andrea on Dec 23, 2023
Thank you so much for your kind words! We're delighted to hear that you found our hotel beautiful. It's always our goal to provide a wonderful experience for our guests. If there's anything specific you enjoyed or if there's anything else we can do to make your next stay even more memorable, please don't hesitate to let us know. We look forward to welcoming you again!

10/10 Excellent

Denika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Andrea on Dec 23, 2023
Thank you so much for taking the time to share your experience with us! We are delighted to hear that you had a fantastic stay and appreciate your review. Your satisfaction is our top priority, and we look forward to welcoming you back on your future visits.

8/10 Good

Krista

Stayed 3 nights in Dec 2023
Response from Andrea on Dec 20, 2023
Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you enjoyed your stay at our hotel and that we were able to meet your expectations. Our team works hard to provide exceptional service, and it's always rewarding to receive such a glowing review.We look forward to welcoming you back in the future and providing you with another wonderful experience.