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Quality Inn & Suites Denver Airport - Gateway Park – Avis

2.5 out of 5
Quality Inn & Suites Denver Airport - Gateway Park
3300 North Ouray Street, Aurora, CO

Avis

7,0

Bien

Note de 10 – Excellent, d’après 303 avis sur 1003." "
Note de 8 – Bien, d’après 265 avis sur 1003." "
Note de 6 – Acceptable, d’après 150 avis sur 1003." "
Note de 4 – Médiocre, d’après 131 avis sur 1003." "
Note de 2 – Terrible, d’après 154 avis sur 1003." "

7,4/10

Propreté

7,4/10

Service et personnel

7,0/10

Commodités

6,8/10

État et installations de l’hébergement

7,0/10

Écoresponsabilité

Avis

4/10 – Médiocre

Erika

Voyage en famille
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
We stayed from 5/24 and extended our stay till 5/27 Housekeeping was horrible walls in room splattered with rust stains (hopefully) ironing board was staind with red marks. No housekeeping was done had to go to frontdesk for towels toiletries every night we stayed EVEN after requesting turndown services. The only good thing staying there was the Nice cook who only works weekends.
Séjour de 1 nuit en mai 2024

6/10 – Acceptable

Erika

Voyage en famille
Points faibles : État et installations de l’hébergement
Overall the stay was comfortable however housekeeping was not being responsive we had to ask varios times for fresh linens and toiletries. Walls were splattered or possible rust stains on walls ironing had had stains coches had various stains. Rooms so need updrage. Morning crew front desk very helpful brealfast cook was the nicest person there excellent custlmer service on her behalf.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Linetta J., Cooper

Voyage de couple, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice hotel. Easy to get to. Friendly staff check in. My only complaint is when I first got to the hotel I really needed to go to the bathroom. The only bathroom required a card key to enter and I had not checked in yet. So once I got checked in I went to the bathroom and there was no toilet paper. One stall didn’t have a toilet paper holder at all. The other was just out. I would have brought this to the staff that checked me in but she had a line of people waiting to get checked in.
Séjour de 1 nuit en mai 2024

6/10 – Acceptable

Autumn

Voyage en famille avec de jeunes enfants
Points faibles : Commodités
Hot tub didn’t work
Séjour de 1 nuit en mai 2024

2/10 – Terrible

Charman

Voyage en famille avec de jeunes enfants
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
The room was filthy have pictures to show. I check out.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Cynthia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024

8/10 – Bien

Janet

Points forts : État et installations de l’hébergement
Good option for early flights. Free airport shuttle is a must and a great perk. For super early flights it would be nice to have some breakfast available before 6 am
Séjour de 1 nuit en mai 2024

2/10 – Terrible

Shonna

Voyage en famille, Voyage en groupe
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Absolutely filthy. It was so disgusting I gave up and stayed in my RV.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

David

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Housekeeping was very helpful
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Julie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The only drawback is that there are no restaurants nearby
Séjour de 1 nuit en mai 2024

2/10 – Terrible

jaimee

Voyage de couple
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
A number of things were wrong with this place... Hot tub not working, nothing in the gym worked, no weights, cold showers ,,(no hot water), light above the sink stopped working and the bed was broken.
Séjour de 4 nuits en mai 2024

8/10 – Bien

Vicky

Séjour de 1 nuit en mai 2024

4/10 – Médiocre

Gilda

Points forts : Service et personnel
Points faibles : Propreté
The sheets and bathroom are dirty and the bath faucet is running the water non stop
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Cynthia

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good breakfast. Nice walking area in back of hotel.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Julie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
.
Séjour de 1 nuit en avril 2024

8/10 – Bien

Gracie

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We stayed last night and are flying out early this morning so won't be here for their breakfast so I don't know what breakfast is like. They do allow you to stay here and then leave your car parked here while you fly out of Denver International. They provide a shuttle to the airport and back from the airport which is awesome.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Brittanie

Séjour de 1 nuit en avril 2024

6/10 – Acceptable

Gregory

Voyage en famille
Points faibles : État et installations de l’hébergement
The condition of the bathroom and tub. Needed to be caulked and the hangar for towels was coming loose from wall. Needs updated and TV looked like a computer monitor maybe 24-27 inch. Very small
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Salma

Points forts : Propreté
Bueno
Séjour de 2 nuits en avril 2024

8/10 – Bien

José, Dalhart

Séjour de 1 nuit en avril 2024

2/10 – Terrible

Ray

Voyage d’affaires
Points faibles : Propreté
I had planned on taking a shower, but the bathtub was not clean. I was running late and had to get to the airport quickly, so I did not have time to call the front desk and change my room.
Séjour de 1 nuit en avril 2024

2/10 – Terrible

Jose

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024

8/10 – Bien

Keegan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024

8/10 – Bien

sandra

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The pound some of the desk people were nice parking hard to get towels from room service
Séjour de 1 nuit en avril 2024
Quality Inn DIA Gateway Park Management Team a répondu le 18 avr. 2024
Thank you for sharing your feedback with us. We're glad to hear that some of our desk staff were friendly. We apologize for any inconvenience you experienced with parking and obtaining towels from room service. Your comments will be shared with our team to address these issues and ensure improvements are made. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We appreciate your input and hope to have the opportunity to welcome you back again in the future.

10/10 – Excellent

Donna

Staff was very friendly
Séjour de 1 nuit en avril 2024
Quality Inn DIA Gateway Park Management Team a répondu le 18 avr. 2024
We're delighted to hear that you found our staff very friendly! Providing excellent service with a smile is important to us, and we're glad that our team made a positive impression on you. If there's anything else we can do to make your stay even better, please let us know. We look forward to welcoming you back again soon!

10/10 – Excellent

Matthew, Orem

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It is convenient to the freeway and easy to find. The room was clean and in good repair. They have a great breakfast every day that is free of charge.
Séjour de 1 nuit en avril 2024
Quality Inn DIA Gateway Park Management Team a répondu le 18 avr. 2024
Thank you for your positive feedback! We're glad to hear that you found our location convenient, our rooms clean and well-maintained, and that you enjoyed our complimentary breakfast. Providing a comfortable and convenient experience for our guests is our top priority, and we're thrilled that we met your expectations. If there's anything else we can do to make your stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!

8/10 – Bien

Mamadou

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024

8/10 – Bien

Cesar

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
2/3 of the front desk staff were friendly so not too bad
Séjour de 1 nuit en avril 2024

4/10 – Médiocre

Chad

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Leaking shower faucet, pube on shower sill, ash on coffee table, warped flooring in the elevator, a poorly working front door (took me three attempts to enter), and no regular coffee in the room. It’s an airport hotel, people want coffee before a 6:30am flight. Called front desk twice after my 10pm check in to get info about spa. Nobody answered despite two ppl being on the clock. Never got the info, went to bed instead. I spent my week in three different Hampton Inns around Denver metro. Booked this on my last night to see if it was a better value. Won’t do that again.
Séjour de 1 nuit en avril 2024

8/10 – Bien

Jala

Séjour de 2 nuits en avril 2024

4/10 – Médiocre

DeeDee

Points faibles : État et installations de l’hébergement
Séjour de 1 nuit en avril 2024

8/10 – Bien

Kathryn

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We were so disappointed, I payed more for a hotel that had a hot tub but it was not working. I feel like I should get some money back, that is why we chose this hotel. A little sad.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

JUAN

Séjour de 1 nuit en avril 2024

8/10 – Bien

Gabriela

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean and friendly staff
Séjour de 1 nuit en avril 2024

8/10 – Bien

Catherine

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I was really impressed. I had a short layover but the shuttle was convenient, the 24 hour pool is so awesome I wish I had time to use it and it was very clean and comfortable. If the hot tub and hair dryer were operating I would give it 5 stars!!!
Séjour de 1 nuit en avril 2024

2/10 – Terrible

Dat

Bad hotel
Séjour de 1 nuit en mars 2024

6/10 – Acceptable

Shane

Points forts : Propreté
Points faibles : Commodités, état et installations de l’hébergement
Disgusting pool, hot tub broken, exercise area is a joke—equipment is mostly broken or missing
Séjour de 1 nuit en mars 2024

2/10 – Terrible

Nathan

Points faibles : Service et personnel, état et installations de l’hébergement
Was told that parking wasnt safe. Was told that wakeup call may not work....system was bad. Was told room might have bed bugs. Room key didn’t work Room lock didnt latch Ice machines didn't work Front desk receptionist threatened me
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Rickey

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
!
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Elizabeth, Spring City

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
LOVED staying at this property!! This is from a frequent traveler. Only rated facility condition a 4 star because the hot tub was broken... 😢 Otherwise, the facilities are fabulous and we both enjoyed the comfy bed and accommodations.
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Ricardo

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Comfortable beds.. clean room and hotel
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Sean

Voyage de couple
Points forts : Service et personnel, état et installations de l’hébergement
Great shuttle service, reasonable price and right off I70 which makes the trips even easier than navigating the airport area
Séjour de 1 nuit en mars 2024

8/10 – Bien

Emily

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Shuttle to airport was convenient
Séjour de 1 nuit en mars 2024

6/10 – Acceptable

Andrea, Houston

Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
Decent hotel near Denver airport that I used after my evening flight out of Denver was cancelled because of a blizzard. It's clean, and the neighborhood seemed safe, though I did not have much of a chance to look around. I was disappointed by two things: the promised shuttle bus to the airport left early, which meant I had to pay for an Uber. Their shuttle only runs once per hour, and they have very limited seats. When I checked in late at night, most of the early morning shuttle seats were already booked. The hotel should state that on their website. And breakfast was not open when promised.
Séjour de 1 nuit en février 2024

6/10 – Acceptable

Jann

Séjour de 1 nuit en mars 2024

10/10 – Excellent

Dusty

Séjour de 1 nuit en mars 2024

10/10 – Excellent

Kariely

Voyage en famille
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Nos encantó, limpio, accesible y el desayuno excelente! El personal fue muy amable.
Séjour de 2 nuits en février 2024

6/10 – Acceptable

Todd

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
We were really unhappy about your shuttle service driver that picked us up that night. He couldnt get his lazy ass out of the seat to help load our baggage or even open the door for my wife who had her hands full. Even when we got to hotel he didnt even get out and open doors, he just sat there and didnt even move. If my wife would have not closed the door on the van when she got out at hotel i would have left it open and would have walked into hotel so he would have to get out to close door.
Séjour de 1 nuit en mars 2024

6/10 – Acceptable

Ali

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Average stay it was. Someone knocked my door while I was sleeping and didn’t understand what he asked me because he didn’t speak a word of English, I don’t speak Spanish, they should teach their employees some basic English at least,
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Kim

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great airport shuttle
Séjour de 1 nuit en février 2024