I booked this reservation at this hotel thru Expedia because of the convenient location near the airport as I have never been to Denver and wanted an easy route in and out to my destination in Denver. I have stayed in Holiday Inns several times over the past several years and have always been satisfied. Although it was very convenient, I had several issues with this hotel. One was the fact that, out of four nights I stayed, my key would not work three of these and I had to go back downstairs to have it re-keyed, and on the third day there upon arriving back to the hotel and going back down to have this issue addressed and coming back up to find out that my room had not been cleaned and the coffee supplies restocked. When I came back down to address this with the front desk receptionist I felt as if I was bothering her. (very rude, non caring personality). I believe for the high price I paid for these four nights, the service could have been better.