BBQ/picnic area

Reviews of Courtyard by Marriott Denver Southwest-Lakewood

3 out of 5
Courtyard by Marriott Denver Southwest-Lakewood
7180 West Hampden Avenue, Lakewood, CO

Reviews

8.0

Very good

Rating 10 - Excellent. 311 out of 787 reviews" "
Rating 8 - Good. 253 out of 787 reviews" "
Rating 6 - Okay. 110 out of 787 reviews" "
Rating 4 - Poor. 70 out of 787 reviews" "
Rating 2 - Terrible. 43 out of 787 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very well maintained and beautiful! Super close to good food and red rocks. Will be back!
Stayed 3 nights in May 2024
Response from Cory Fay - General Manager on May 20, 2024
Hi Elizabeth,I'm happy to see that you enjoyed your recent stay with us. We hope to see you again the next time you take in a show at Red Rocks! Thanks again!

10/10 Excellent

Ben

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice property
Stayed 2 nights in May 2024
Response from Cory Fay - General Manager on May 15, 2024
Hi Ben,Thanks for staying with us recently. I'm happy to see that you had a nice visit and that we met your expectations regarding cleanliness. We hope to see you for another pleasant stay soon!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in May 2024
Response from Cory Fay - General Manager on May 16, 2024
Hi Jason,I'm happy to see you enjoyed your visit with us. We hope to see you again soon for another enjoyable stay!

8/10 Good

Charles, Idaho Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable quiet rooms. Good value.
Stayed 2 nights in Apr 2024

6/10 Okay

Lester

Business traveller
Liked: Staff & service
I’m just judging from the hotels I’ve recently stayed at.
Stayed 1 night in Apr 2024
Response from Cory Fay - General Manager on Apr 30, 2024
Hi Lester,Thank you for sharing your feedback from your recent visit with us. I'm sorry to see that your stay with us fell short of your expectations of an exceptional experience. I hope you will give us the opportunity to host you again and provide you with the experience we strive to deliver. Thank you again for your feedback.

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing, helpful, polite and friendly Bistro food is delicious quick and reasonably priced
Stayed 1 night in Apr 2024
Response from Cory Fay - General Manager on Apr 29, 2024
Hi Leslie,Thanks for staying with us recently. I'm happy to hear that the service from our team was the highlight of your visit, and that you were able to enjoy a meal at the Bistro! We hope to see you for another great stay soon!

10/10 Excellent

Genesis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cassie was phenomenal! We enjoyed our stay and she just made it better ! The pool was warm, which was a first but honestly between that and Cassie, we might just stay here again. Walkable to restaurants, hot tub and outdoor space was a plus!
Stayed 1 night in Apr 2024
Response from Cory Fay - General Manager on Apr 25, 2024
Hi Genesis,Thanks for choosing us for your recent trip. I'm happy to hear that Cassie from our front desk team made such an impact on your visit. We are truly fortunate to have her as part of the team. We hope to see you again soon for another great stay! Thanks again!

8/10 Good

Lindsey

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was hair in our towels, staying on sheets and hair in bed, not very good craftsmanship in the rooms by the curtains, fridge didn't keep anything cold, got tub was broken however they made sure pill was extra warm, Roku wouldn't hook up to TV but that might have been on our end, every item cost extra, bistro food about as good as has station food but double price, no view even though was told at check in we had a view and why the long hallways in room? It seems like there could have been better planning. Also noise was horrible from above.
Stayed 2 nights in Apr 2024
Response from Cory Fay - General Manager on Apr 24, 2024
Hi Lindsey,Thank you for taking the time to share your recent visit with us. While I'm glad your stay was positive overall, I am sorry to see that there were some areas we could improve upon from your stay. We will work with our housekeeping and engineering teams to address your concerns with cleanliness in your room and the issue of the hot tub not working correctly. Thank you again for your feedback, we hope to see you again.

10/10 Excellent

RONALD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice room at a reasonable price. Bathroom is tiny. TP dispenser broken. HVAC is a bit noisy. Generally adequate.
Stayed 1 night in Apr 2024
Response from Cory Fay - General Manager on Apr 22, 2024
Hi Ronald,Thanks for staying with us recently. I'm happy to see that your stay with us was a pleasant one overall. Thank you for the feedback regarding some minor repairs in your room - we will be sure to have our maintenance team address those items. We look forward to hosting you again in the future. Thanks again!

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk girls here were excellent, incredibly accommodating, attentive to our needs and helpful. It was quiet and comfortable and clean. The only complaint would be that the small fridge was just that, small and wasn’t very cold even after turning the cold dial to the max, but not a reason to not recommend.
Stayed 4 nights in Apr 2024
Response from Cory Fay - General Manager on Apr 19, 2024
Hi Catherine,Thanks for choosing us for your recent trip to Lakewood. I'm happy to hear that the service from our front desk team was the highlight of your visit! Thank you for your feedback regarding the refrigerators in our guestrooms, we will certainly take this under consideration. Thank you again for your feedback, we hope to see you again soon!

10/10 Excellent

Landon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Calvin Black

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

HelenZadio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was relaxing and peaceful i enjoyed it
Stayed 2 nights in Mar 2024
Response from Cory Fay - General Manager on Mar 11, 2024
Hi HelenZadio,Thank you for choosing us for a relaxing visit recently. We understand the importance of a peaceful room while traveling and I'm glad you experienced that with us. We hope to see you again soon!

10/10 Excellent

Allie

Liked: Amenities, property conditions & facilities
It was clean quiet and id stay there again
Stayed 1 night in Mar 2024
Response from Cory Fay - General Manager on Mar 11, 2024
Hi Allie,It's great to hear that your recent stay with us was a clean and comfortable one. We look forward to hosting you again soon!

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
The room was small and paths between furniture was tight. Uncomfortable couch and chair. Nice shower.
Stayed 1 night in Mar 2024
Response from Cory Fay - General Manager on Mar 11, 2024
Hi Wendy,Thank you for choosing us for your recent trip to the Denver area. While I'm glad to see you enjoyed your stay overall, I'm sorry to see that the layout of our guestrooms did not fit your needs during your stay. We do have some upgraded guestrooms available for additional cost which may suit you better for your next trip. Thank you again, we hope to see you again soon!

8/10 Good

Monica

Liked: Staff & service, amenities, property conditions & facilities
Great place to stay while visiting family.
Stayed 2 nights in Feb 2024
Response from Cory Fay - General Manager on Mar 3, 2024
Hi Monica,Thanks for staying with us for your recent visit. I'm happy to hear that you were comfortable during your stay with us. We hope to see you the next time you are in town!

10/10 Excellent

Jill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Was very quiet, which I appreciate and th3 staff were friendly and professional
Stayed 1 night in Feb 2024
Response from Cory Fay - General Manager on Feb 29, 2024
Hi Jill,Thanks for staying with us recently. It's great to see that the service from our team was a highlight of your visit, and that you got some peace and quiet to relax. We hope to see you again the next time your travels bring you to the area!

6/10 Okay

Arlin

Stayed 1 night in Feb 2024

10/10 Excellent

Alissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two gentlemen that checked us in were outstanding! They were respectful and helpful!
Stayed 2 nights in Feb 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay!
I am staying here after surgery and it is extremely comfortable and the staff is amazing!
Stayed 1 night in Feb 2024
Response from Cory Fay - General Manager on Feb 19, 2024
Hi Erica,Thank you for choosing us while recovering from surgery. I'm happy to hear that our hotel has been a comfortable spot to help you heal, and that our team has taken great care of you. We hope you will come see us again under happier circumstances in the future. Best of luck on your recovery!

10/10 Excellent

Michele

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff, Clean Hotel
The staff is phenomenal. Tabitha at the food counter is awesome!
Stayed 4 nights in Feb 2024
Response from Cory Fay - General Manager on Feb 19, 2024
Hi Michele,Thanks for taking the time to share your recent experience with us. It's great to see that Tabitha from our Bistro team and the rest of the staff were a highlight of your visit! We hope you come see us again for another great stay soon!

10/10 Excellent

Michael, Gresham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motels very nice room was excellent swimming pool and hot dogs open bar and lobby in great customer service
Stayed 2 nights in Feb 2024
Response from Cory Fay - General Manager on Feb 19, 2024
Hi Michael,Thanks for choosing us for your recent visit to the Denver area. I'm happy to hear that you were able to enjoy the pool and visit our Bistro during your visit. We hope to see you again the next time you are in the area!

10/10 Excellent

Elizabeth

Stayed 1 night in Jan 2024

10/10 Excellent

Rebecca Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ummm the staff is absolutely amazing. From the gentleman who takes out the trash to the cleaning lady to the front desk. Everyone was nice and chatty. It was so sweet. You def need a car while visiting here because not much is super easy walkable. The pool was my favorite. I would go early in the morning with no one in there and listen to music while swimming some laps and then relaxing in the jacuzzi. Only thing that threw me off is I woke up and went to get a mimosa since it was a birthday trip and the lady looked almost confused on why I would ask that. She explained the bar doesn’t open till like 4 or 5. I can buy a beer from the front desk though. Seemed like extra steps not needed but hey here for a drink. Went to get the drink and couldn’t pay cash and the tap pay wasn’t working. They were nice enough to charge it to the room though. Would def come back
Stayed 3 nights in Jan 2024
Response from Cory Fay - General Manager on Jan 25, 2024
Hi Rebecca,Happy Belated Birthday!It's so great to hear that our team had such a positive impact on your stay with us. Our goal is to provide a friendly and welcoming environment, and I'm glad we were able to do so. I'm glad you were able to take advantage of all of our amenities including the Bistro and pool and hot tub! Thank you again for sharing your experience, we hope to see you again soon!

6/10 Okay

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hide away
Walls are paper thin can hear neighbors. And if you end up towards the 285 side that will be all you hear.
Stayed 2 nights in Dec 2023
Response from Cory Fay- General Manager on Jan 8, 2024
Hi Aaron,Thank you for choosing us for your recent visit to the Denver area. I am sorry to see that your stay was disrupted by noise from your neighboring guests and from the busy road nearby. Our goal is for all our guests to have a restful and pleasant stay, and I apologize that this was not your experience. Please feel free to ask for a high floor room away from the highway during your next visit to help minimize any noise disruptions. Our team also has ear plugs available at the front desk to assist with noise as well. Thank you again for your feedback. We hope to see you again.

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Isaiah

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

ALCIRA, Colorado Springs

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Donald

Liked: Cleanliness, property conditions & facilities, room comfort
$3 + coffee
I've never stayed in a hotel that charged for your morning coffee.
Stayed 2 nights in Dec 2023
Response from Cory Fay - General Manager on Jan 2, 2024
Hello Donald,Thank you for sharing your recent experience. I am happy to see that your overall stay with us was a positive one. However, I am sorry to see that the option of paying for Starbucks Coffee from our Bistro did not fit your needs. We do offer complimentary coffee in our guestrooms, however the Bistro is an elevated experience with premium coffee that does come at a cost. While some hotels brands do not charge for coffee, Courtyard as a brand does provide this service at a cost. Thank you again for your feedback, we hope you will come see us again.

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Ashley

Stayed 1 night in Dec 2023
Response from Cory Fay - General Manager on Jan 17, 2024
Hi Ashley,I am sorry to see that your visit with us fell short of your, and our expectations. If there is anything we can do to improve for future stays, please feel free to contact us directly. Thank you for your feedback.

10/10 Excellent

Reggie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to thank Marriott for the welcoming stay me and my family enjoyed staying at the Marriott and we're able to have a wonderful Christmas and thank you for the lovely breakfast! I would recommend anyone to stay at the Marriott
Stayed 2 nights in Dec 2023
Response from Cory Fay - General Manager on Dec 27, 2023
Hi Reggie,Thank you to you and your family for celebrating the holiday with us. I'm happy to hear that you enjoyed your visit, and your breakfast from the Bistro! We hope to see you and you family again soon, and appreciate the recommendation!

8/10 Good

Ryan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Under construction.
Stayed 1 night in Dec 2023
Response from Cory Fay - General Manager on Dec 22, 2023
Hi Ryan,Thanks for staying with us recently. I'm glad to hear that overall your stay with us was a good one. We understand that construction can be inconvenient and appreciate your understanding while we complete some exciting upgrades! We should be done soon and hope to host you again when our new look is complete. Thanks again!

10/10 Excellent

Derek

Stayed 1 night in Dec 2023

10/10 Excellent

Zachary

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Service
The facility had a heated pool and an outstanding customer service. The rooms were had everything I needed, including a fridge and microwave.
Stayed 2 nights in Dec 2023
Response from Cory Fay - General Manager on Dec 11, 2023
Hi Zachary,Thanks for choosing us for your trip to Lakewood. I'm happy to hear that the service from our team was a highlight of your visit with us. We hope to see you again soon for another great stay!

6/10 Okay

Rebecca, Pumpkin Center

Business traveller
Disliked: Cleanliness, property conditions & facilities
The Lady that checked me in was so kind and offered great service every time I saw her, the rest of the staff, not so much. They are renovating and was little loud during day. The Little bar attached to the Starbucks attached to the food was ok and the hours were not accommodating or open as posted at all. The water in my sink would not get warm , my toilet would not flush and the fridge did not work. They did offer to go in room to try and see what was wrong with everything but, I was going to be gone and didn't feel comfortable with that due to so many issues and there would have been lots of in and out and I had personal items in my room. It was clean inside and room was nice and the nice lady who checked me in was very sweet. She would be the reason I went back..
Stayed 4 nights in Nov 2023
Response from Cory Fay - General Manager on Dec 7, 2023
Hello Rebecca,Thank you for taking the time to share your recent experience with us. I am happy to hear that Cassie from our front desk team was a highlight of your visit. We should be wrapping up the work we are doing on our front entrance soon and I hope you will come back and see us again once it is complete. Thank you for your feedback regarding some of the items in your room that were not functioning correctly. We will be sure to have these addressed with our maintenance team to ensure that these issues do not continue. I am certain that our team is capable of delivering a much more pleasant experience, and I hope you will give us another opportunity to do so. Thank you again for your feedback.

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Cathy

Nope
Stayed 1 night in Oct 2023

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Karyn

Disliked: Cleanliness
Stayed 4 nights in Nov 2023

8/10 Good

Catherine

Liked: Amenities, property conditions & facilities
The woman working the front desk was very nice! I came for a state board exam. She made sure to place me in a room that was in a quieter area. There was some construction going on so it made the parking somewhat confusing. The overall stay was great.
Stayed 1 night in Dec 2023
Response from Cory Fay - General Manager on Dec 5, 2023
Hi Catherine,Thanks for choosing us for your recent trip to Lakewood. I'm happy to hear that our team worked to make you as comfortable as possible while you prepared for your exam. We hope it went well! We will be finished with our construction soon and look forward to sharing our updated look with you on your next visit. Thanks again!

10/10 Excellent

Danielle

Stayed 2 nights in Sep 2023

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They got us room early
Stayed 1 night in Nov 2023
Response from Cory Fay - General Manager on Nov 30, 2023
Hi Carl,I'm glad we were able to get you in early for your stay with us and that you had a great visit! We hope to see you again soon!

10/10 Excellent

Jeannie

Stayed 1 night in Nov 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I both enjoy staying at this hotel. We always stay there when there is a Denver Broncos game. It is located very close to some of our favorite shopping places
Stayed 1 night in Nov 2023
Response from Cory Fay - General Manager on Nov 22, 2023
Hi James,Thanks for choosing us whenever you come to the area to see the Broncos win! I'm glad to hear our location works out well for you. We look forward to seeing you for the next home game. Thanks again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special sleepover
Special night with a pool and hot tub and two excited little boys
Stayed 1 night in Nov 2023
Response from Cory Fay - General Manager on Nov 22, 2023
Dear Traveler,Thanks for choosing us for your night away recently. I'm happy to hear that your family enjoyed the use of our indoor pool and hot tub during your stay! We hope you come back and see us again soon!

10/10 Excellent

Dray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Nov 2023
Response from Cory Fay - General Manager on Nov 20, 2023
Hi Day,It's great to see that you found your room to be cleaned to your expectations during your recent visit with us. We hope you come back and see us again soon!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was so nice and the room was clean and luxurious feeling
Stayed 1 night in Nov 2023
Response from Cory Fay - General Manager on Nov 20, 2023
Hi John,Thanks for coming to see us recently. I'm glad to see that the service from our team was a highlight of your stay. Our rooms were recently renovated, which gives them that luxurious feeling you experienced. We hope you come back and see us again soon!

10/10 Excellent

Jewel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Loved the stay! They did have construction going on, but other than that, the hotel was nice! Room was super clean. The staff was friendly. I would recommend this hotel.
Stayed 3 nights in Nov 2023
Response from Cory Fay - General Manager on Nov 20, 2023
Hi Jewel,Thanks for visiting us for a great stay recently! I'm glad to hear that our team took great care of you and that you found the room to be spotless. Thanks for the recommendation, we hope to see you again soon!