2/10 Terrible
Maranatha
Jun 13, 2024
Disliked: Cleanliness, property conditions & facilities
The first night at this hotel we had a toilet that wouldn’t flush in our room. We reported it to the front desk who said they didn’t have maintenance until the next day, they had no rooms they could put us in, and that we should keep trying to flush the toilet. The next day we return to our room and our toilet was flushing worse than before. We reported it again and they tried saying there were no rooms. We told another guest of what our issue was with our room because he went down to complain about his room being dirty and dirty towels were all over his room. He had insisted for us to move us, and they did, (thank you to the front desk attendant!!). The room they moved us to was dirty with hair in the shower on the walls and a mess on the toilet seat. They didn’t comp me for either of the days we were without a toilet. Not a great experience.
Maranatha
Stayed 5 nights in May 2024