Ratings based on 434 Verified Reviews

4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from dallas, tx

Posted 31-Jan-2018
Great hotel, comfortable and friendly. Did not get out and explore the area much, mostly just stayed in the room and kept to ourselves.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Jan-2018
Very clean, nice, simple decor, meant for relaxing.
2 out of 5
Recommended
for Everyone
by A verified traveller from dallas texas

Work related

Posted 14-Jan-2018
Appears one of the guest had a party. Subjects running up and down the hallway. Guest talking and yelling in the hallway. Spoke to hotel staff and left extremely early without sleep.
4 out of 5
Recommended
for Everyone
by A verified traveller from houston

Comfort and convenience

Posted 18-Dec-2017
Clean facilities. Helpful and friendly staff. Quiet.
5 out of 5
by Doris

This traveller left a rating score only Posted 14-Nov-2017 on Hotels
2 out of 5
by Timm

Pistons & Paint Car Show

Posted 12-Nov-2017 on Hotels
We checked in late, about 8:30 and arrived to a parking lot that was about a 1/3 full. The hotel itself was very nice, clean and the staff was very helpful and check in was very quick. We purchased 2 bottles of water and went directly to our room because the following day was going to be extremely busy and we had already worked 12 hours that day and traveled 2+ hours to get to Denton. Our room was on the 4th floor and when we opened the door the first thing we noticed is that the room had a really bad musty/dusty smell like a room that hadn't been stayed in for a while. We hoped that when the AC was turned on and the air circulating that the smell would go away but it didn't so we woke up the next morning with stopped up noses and red puffy eyes (not good for what I needed to do that day) needless to say getting out of there was top priority. We would have asked for another room but during check in we overheard them tell another patron that they did not have anymore rooms available so we just stuck it out hoping the situation would get better. In addition to this the room was a handicap room...on the 4th floor, how are you going to get somebody down from there in a wheelchair when they shut off the elevator during an emergency, and besides that when I placed the order on I specifically mentioned that when did not want an accessible room, but it seems the Hotel.com customers frequently receive these rooms. Overall we are very disappointed.
5 out of 5
by A verified traveller

Review

Posted 6-Nov-2017 on Hotels
Great experience. I wish the cancellation policy allowed for 24 hours and not 48 and we didn't have to spend unnecessary money.
4 out of 5
by A verified traveller

Hard Bed

Posted 29-Oct-2017 on Hotels
Didn't have a secure wi-fi, or else they forgot to tell us about it. Bed was hard. Everything else was very nice.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 23-Oct-2017 on Hotels
4 out of 5
by adam

Easy access

Posted 19-Oct-2017 on Hotels
Great location for our visit to North Texas University and restaurants