Ratings based on 682 Verified Reviews

4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Dallas, TX

Perfect Stay for Denton

Posted 21-Nov-2017
Pros: the details - a fresh remote, microwave, fridge, bathroom amenities, room layout, etc
Cons: Honestly the only thing "missing" was a bottle of water - which was remedied in the lobby. I know this is not a luxury at EVERY hotel.
Location: It was easy to get a Lyft to the Square. Restaurants right nearby. You're right on i-35 but no highway noise at all.
I booked a room here for just a night since I was in a wedding - honestly, if this hotel didn't have "Best Western" logo'd everywhere, I'd think I was in a Marriott or something. It was clean, impressive, modern, classy, etc. It had all the amenities, and I was really grateful for such a relaxing room. The bathroom even included makeup wipes, which as you can imagine, I more than needed. Everything about my room was thoughtful and just what I needed. Actually, the only thing missing was a complimentary bottle of water - but the snack area in the lobby by the front desk had more than enough snacks and beverages to keep me busy. I slept through breakfast, but it did smell good. Thanks for a great stay, BW.
2 out of 5
by A verified traveller from Monterrey N L Mexico

Posted 19-Nov-2017
Please Help Us we paíd 2 rooms and only give Us 1 room because the confirmación # you sent me by mail was wrong.......so I require mony back as soon as possible and the name of the responsable to send the money $$ Thank you for your support and prompt response. Delfa idalia Elizondo.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 3-Nov-2017
Very well located. Room was spacious, clean and bed comfortable. Definitely would stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveller from OKC, OK

Nice hotel but room was depressing

Posted 9-Oct-2017
Pros: Nice breakfast
Cons: Make handicapped room bright and cheery. It looks depressing, Bad choice of colors. Handicap closet not accessible to the back of it if,
Location: N/A
It was a room when all else was sold out. The week before we stayed in a BW by the airport, it was nice. This one had a very depressing look about the room. After last week I was sold on BW, but after this week, I'm not so sure.
5 out of 5
Recommended
for Everyone
by A verified traveller from Denton, Texas

Great hotel

Posted 31-Aug-2017
Pros: Everything.
Cons: Nothing
Location: Close to TWU and shopping and restaurants.
Beautiful hotel with all the perks of home. Nice hot breakfast with lots of variety. Will stay again on my next visit.
5 out of 5
Recommended
for Everyone
by A verified traveller from lampasas, Tx

Nice Hotel close to many restaurants

Posted 28-Aug-2017
We had a nice view of the pool, it was quiet at night and friendly staff. Nice little bar area and great free breakfast! We will be coming back!
5 out of 5
Recommended
for Everyone
by A verified traveller

⭐️⭐️⭐️⭐️⭐️

Posted 23-Aug-2017 on Orbitz
Comfortable and Clean Room, breakfast was good, and the staff was GREAT! Will definitely stay at this hotel next time I'm in the Denton area! GREAT price too!
2 out of 5
by A verified traveller

Posted 23-Aug-2017
My first room the air conditioning was broken and they didn't seem to think it was. I did cage rooms. Just not a great experience. The lady at the desk was very nice
Comment from Hotel Management
28-Aug-2017 by Casey, Hotel Management
Thank you for sharing your experience. I apologize that you did not enjoy a great experience with us. I will personally address your concerns with our team members to ensure that this does not happen again. We hope to see you again!
4 out of 5
by William

This traveller left a rating score only Posted 21-Aug-2017 on Hotels
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 11-Aug-2017 on Hotels