Outdoor pool, pool umbrellas, sun loungers

Reviews of Best Western Premier Crown Chase Inn & Suites

3 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 723 out of 1003 reviews" "
Rating 8 - Good. 163 out of 1003 reviews" "
Rating 6 - Okay. 54 out of 1003 reviews" "
Rating 4 - Poor. 34 out of 1003 reviews" "
Rating 2 - Terrible. 29 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos, olton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent like always
Stayed 2 nights in Mar 2024

10/10 Excellent

Tia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and rooms.
Stayed 1 night in Mar 2024

10/10 Excellent

mitchell

Travelled with family
Liked: Cleanliness, staff & service
Comfortable, quiet, clean. Great rooms. Enjoy the pool. Good breakfast. Always stay there when visiting Denton!
Stayed 4 nights in Feb 2024

10/10 Excellent

gary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Feb 2024

8/10 Good

My

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel except the bed is too soft for us. That’s not our preference bed. Therefore, we will not book again. Otherwise, everything is good.
Stayed 1 night in Jan 2024

10/10 Excellent

Laterha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Best Western there is and a price hard to beat! Breakfast was delicious too!
Stayed 1 night in Jan 2024

6/10 Okay

Chuck

Right next to freeway. Very, very noisey.
Stayed 1 night in Jan 2024

6/10 Okay

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good location for what we had to do in Texas.
Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Minehli, La Crescenta

Stayed 1 night in Dec 2023

10/10 Excellent

Flor

Travelled with family
Liked: Amenities
Stayed 1 night in Dec 2023
Response from Chaunee T. on Dec 28, 2023
Flor, Thank you for your feedback!

2/10 Terrible

Phuong

Stayed 1 night in Dec 2023
Response from Chaunee T. on Dec 28, 2023
Phuong, We are so sorry to hear that you did not enjoy your stay with us. We would love to hear more about your stay and what we could have done better!

10/10 Excellent

Jerry S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Chaunee T. on Dec 28, 2023
Jerry,Thank you so much for your feedback!

10/10 Excellent

mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Chanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was great! Breakfast, bar, people, facilities, closeness to restaurants & shopping.... I'd highly recommend!
Stayed 5 nights in Dec 2023

10/10 Excellent

Dennis, Lincoln

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when in the area. The staff are friendly, the property clean and comfortable and there are several places to eat nearby. Most importantly is it's 2 blocks from Bus-ee's.
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable convenient safe location
The hotel is in a safe and very convenient location to get anywhere around Denton easily. Rooms are very clean, comfortable beds, and we love having ceiling fan makes it more like home. Staff is very friendly.
Stayed 2 nights in Dec 2023

6/10 Okay

BENJAMIN

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The bedroom was very dusty and the sheets were not clean.
Stayed 3 nights in Dec 2023

10/10 Excellent

Wendell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Charles

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Cory

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Dog Friendly, very clean rooms ✅✅✅✅✅
Stayed 3 nights in Nov 2023

10/10 Excellent

Delicia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was definitely a Nice comfortable stay,Buffet style breakfast, Rooms were very clean! Staff was very Nice.
Stayed 1 night in Nov 2023

6/10 Okay

Courtney

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They have one road bump that is hazardous to tires. They didn’t register that I had checked out despite returning keys nearly two hours before check out. They then called me twice and NEVER left a message.
Stayed 1 night in Nov 2023
Response from Chaunee T. on Dec 28, 2023
Courtney, thank you so much for bringing this to our attention so we can look into and address these issues.

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly Surprised
Pleasantly surprised! Best Western brand motels are awful so when I saw this chain I was skeptical but the pics and reviews made me take a leap of faith, and they were wonderful . The entire hotel is very clean, the room is spacious, big bathroom, cozy beds and the breakfast spread is more than you typically see. We will definitely look for this hotel in future travels.
Stayed 1 night in Nov 2023
Response from Chaunee T. on Dec 28, 2023
Monica, hopefully you make it back through the area during warmer weather and have an opportunity to check out our awesome pool next time!

8/10 Good

Ele

Stayed 2 nights in Oct 2023
Response from Chaunee T. on Dec 28, 2023
Ele, thank you so much for your feedback!

10/10 Excellent

Kelsie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room & the breakfast was great
Stayed 1 night in Oct 2023
Response from Chaunee T. on Oct 30, 2023
Kelsie, thank you so much for your feedback! We are so glad to hear that you enjoyed your stay and our complimentary breakfast buffet.

8/10 Good

Eleazar

Stayed 2 nights in Oct 2023
Response from Chaunee T. on Oct 30, 2023
Eleazar, thank you for your feedback!

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't have gone smoother. Room was better than expected. Will definitely be back!
Stayed 1 night in Oct 2023
Response from Chaunee T. on Oct 30, 2023
Timothy, we are so glad to hear that our spacious exceeded your expectations. We cannot wait to see you again in the future!

8/10 Good

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 4 nights in Oct 2023
Response from Chaunee T. on Oct 30, 2023
Dean, Thank you so much for letting us know how much you enjoyed your stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Room
It was a great spacious room!
Stayed 1 night in Oct 2023
Response from Chaunee T. on Oct 30, 2023
Thank you so much for your feedback, we are so happy to hear that you enjoyed our spacious rooms. We hope to see you again in the future for another Premier stay!

6/10 Okay

Jayson J

Travelled with family
Liked: Cleanliness, property conditions & facilities
Front desk staff was nice and tried. Room was not ready for an hour and a half after check in time.
Stayed 1 night in Sep 2023
Response from Chaunee T. on Oct 30, 2023
Jayson, we are so sorry that you encountered a delay during check-in. Unfortunately, during high demand weekends though check in begins at 3pm it does not always guarantee that the room is available. This can be a frustrating matter and our housekeeping staff does work as quickly as efficiently possible to ensure that this is not an issue.

10/10 Excellent

Daira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great stay!! Our room was spacious and clean. We were traveling with our two teens to visit our oldest daughter and we were all very satisfied with BW.
Stayed 1 night in Sep 2023
Response from Chaunee T. on Oct 30, 2023
Daria, we are so glad to hear that you and your daughters were impressed with our hotel. We understand how difficult it can be to impress teens! We hope to see you again for future visits to the area!

10/10 Excellent

Octavio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Chaunee T. on Oct 30, 2023
Octavio, thank you so much for your feedback!

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Chaunee T. on Oct 30, 2023
Rachel, thank you for your feedback!

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Our stay was awesome! After a long day of diving and fun at a family reunion it was nice to have a place to rest! The hotel was gorgeous, rooms were huge, bed was comfy and my daughter said i was the best mommy for taking her there. Breakfast was also great. Pool was open at 9am so we could swim before check out.
Stayed 1 night in Sep 2023
Response from Chaunee T. on Oct 30, 2023
Alicia, we are so glad to hear we were able to help you relax after a day of driving and family filled fun! Especially to hear that you were able to enjoy our resort style pool without having to rush to fit it into your schedule!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Chaunee T. on Oct 30, 2023
Thank you for your feedback!

10/10 Excellent

Marsha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Chaunee T. on Oct 30, 2023
Marsha, thank you for your feedback!

6/10 Okay

Jason

Travelled with partner
Liked: Cleanliness
We liked the lay out of the room, it had an apartment type feel to it. And the restrooms were nice.
Stayed 2 nights in Sep 2023
Response from Chaunee T. on Oct 30, 2023
Jason, we are so glad you enjoyed our spacious rooms and large bathrooms. We hope to see you again in the future!

10/10 Excellent

Sireena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the workers there are all so friendly and kind. they are about their customers. you even get a free drink card for the bar. it was a 10/10
Stayed 2 nights in Sep 2023
Response from Chaunee T. on Oct 30, 2023
Sireena, we are so happy to hear that you enjoyed your stay and the VIP perks you received for your loyalty. We hope to see you again in the future!

10/10 Excellent

Evanna

Travelled with family
Liked: Amenities
Clean friendly staff great for families good breakfast
Stayed 3 nights in Jul 2023
Response from Chaunee T. on Sep 12, 2023
Evanna, Thank you so much for taking the time to let us know about your PREMIER stay! We hope to see you again in the future!

10/10 Excellent

Calina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommened.
Check in was smooth, breakfast was better then expected, pool area was amazing. Beds not the most comfortable, but worked. I saw some area that needed cleaning attention, but nothing to write a bad review over. I give it 9 out of 10. Will stay here again and highly recommended.
Stayed 1 night in Sep 2023
Response from Chaunee T. on Sep 11, 2023
Calina, We are so glad you enjoyed your stay and we met your standards. We hope to see you again in the future!

10/10 Excellent

Hannah, Waynoak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Chaunee T. on Sep 11, 2023
Hannah thank you so much for taking the time to let us know you enjoyed your stay!

10/10 Excellent

mitchell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy staying here! Great room. Comfortable bed, great air conditioning, very quiet. Love the pool. Enjoy the breakfast.
Stayed 3 nights in Sep 2023
Response from Chaunee T on Sep 4, 2023
Mitchell,Thank you so much for taking the time to let us know how much you enjoy our hotel. We look forward to seeing you next time!

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, comfortable, convenient location
Stayed 1 night in Sep 2023
Response from Chaunee T. on Sep 3, 2023
Hector, Thank you so much we hope to se you again!

10/10 Excellent

Miranda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many more thoughtful touches that most hotels do not have. Comfortable bed, ceiling fans, really awesome pool and bigger rooms.
Stayed 1 night in Aug 2023
Response from Chaunee T. on Sep 2, 2023
Miranda,Thank you so much for letting us know about your Premier stay! We are so glad you enjoyed your room and our awesome pool!

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Chaunee T. on Sep 2, 2023
Thank you Erin!

10/10 Excellent

Michael

Travelled with family
Liked: Amenities
It is and always has been a great place to stay. Our favorite.
Stayed 1 night in Aug 2023
Response from Monica G on Aug 31, 2023
Thank you, Michael!

10/10 Excellent

Emem

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff.
Stayed 1 night in Aug 2023
Response from Chaunee T. on Aug 29, 2023
Emem, thank you so much for taking the time to let us know about your positive experience!