Premium Room

Reviews of The Corus Hotel

3 out of 5
The Corus Hotel
B-49, Inner Circle, Connaught Place, Front of Rajeev Chowk Metro Station, New Delhi, Delhi N.C.R

Reviews

5.6
Rating 10 - Excellent. 9 out of 44 reviews" "
Rating 8 - Good. 3 out of 44 reviews" "
Rating 6 - Okay. 12 out of 44 reviews" "
Rating 4 - Poor. 9 out of 44 reviews" "
Rating 2 - Terrible. 11 out of 44 reviews" "

6.0/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

5.4/10

Property conditions & facilities

3.4/10

Eco-friendliness

Reviews

2/10 Terrible

Anne

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely filthy. Had to leave for our own health. Pictures on website very deceiving as hotel very dirty and dusty. No toilet roll in bathroom. Towels were very and torn. We were overcharged at the bar and the restaurant food was appalling. No effort out in by hotel management. We had to go to the loss of the 2 night stay as we left and went to Radisson Blu. Would need a refund as we were completely ripped off
Stayed 2 nights in Apr 2024

2/10 Terrible

Gote Henrik

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We feel cheated.
This hotel is really bad. First we got an extremely dirty room, everything was covered in a layer of old dust, gray towels, it was really unacceptable. We complained and got a different room which was somewhat cleaner, but much smaller and not what we paid for. The entrance is hard to find, small door where you immediately need to climb a steep flight of stairs. The corridor to our room was unfinished and dingy. The breakfast was meager - good coffee though. We checked out one night early and did not get any money back. We absolutely overpaid - 100 euros per night! The staff said there was nothing they could do because we booked over hotels.com (we tried to contact them but no response). Overall we felt cheated. We thought it would be a good place to stay because of the pictures and the location but it was really impossible to stay there. We feel cheated.
Stayed 2 nights in Dec 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was OK. there was really nothing else to like about this property. Breakfast was poor, bedding dirty. No windows in the room. Bathroom flooded when had shower.
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Not good
I didn’t find anything good except the location. I had booked this hotel by seeing other reviews. But I doubt if all these reviews are genuine. The hotel is on the 1st floor and I got the room in the 3rd floor - there is no lifts. My room was so small (it was a deluxe room) with a queen size bed (I believe it was a queen not full size) and all the appliances were so old. Bathroom was in a bad condition with damaged water basin.i don’t want to book again.
Stayed 2 nights in Feb 2019

6/10 Okay

Praveen

Disliked: Property conditions & facilities
Very basic hotel at inner circle of CP
Hotel is situated at main CP market , that is the only good thing about hotel .Rooms are very basic and small in size , hotel condition is not up to the mark , bathroom is again not kept in well conditions. One can opt for this hotel for the location as everything is near by from here.
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
Just waste of money i dont want to stay again there
Stayed 3 nights in Mar 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
Dirty, bad condition and staff behavior was totally unprofessional
Stayed 2 nights in Feb 2019

2/10 Terrible

DrRavi, Muscat,Oman.

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience!!! A bunch of cheats sitting there. Except for an address in Connaught Place, this hotel is not even worth mentioning on your website. Horrible entrance and ambience, no elevator, non-existent facilities and ill-behaved staff who's ready to cheat you at every step. If you're going there for peace of mind and enjoyment purpose, I am sure these bunch of crooks will spoil your mood. Please beware.
Stayed 3 nights in Dec 2018

6/10 Okay

gaurav

City centre property
The hotel is located in the inner circle of Cp. Location is excellent with lots of shopping area , restaurants and cafes. Now this is the main plus point of this hotel. Rooms and washroom needs to be upgraded and are not up to date. Breakfast spread is also very limited.
Stayed 1 night in Dec 2018

8/10 Good

Swee Yim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff at the reception area. A safe and comfortable place to stay.
Stayed 1 night in Dec 2018
Response from General Manager on Feb 2, 2019
Dear Swee Yim, Thank You for leaving us such a wonderful review. We are glad that you and family loved our services; our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will certainly encourage them to keep delivering best services always. Next time you or your near ones want to visit us, please give us a call in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words. Yours Sincerely, Amit Koul General Manager

4/10 Poor

Verified traveller

Location is great. But hotel is crappy and old with inefficient service and not worthy of the price. Aircon is noisy. More noise comes the street where dogs kept barking the entire night. Some cards are not accepted, which was not mentioned before.
Stayed 2 nights in Nov 2018

10/10 Excellent

Kadhim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chorus Hotel Connought Place
Great clean wonderful service and very helpful Well recommended
Stayed 1 night in Nov 2018

2/10 Terrible

SUCHITA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad experience
filthy lobby, dusty rooms, washroom in very bad shape, flush did not work properly, shower curtain was extremely repulsive, stained, dirty towels .. poor room service. inedible breakfast

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most poor experience with this hotel.
Not value for Money at all... Will not advise any one else to stay with this hotel. Only Location is very good nothing else.
Stayed 1 night in Jan 2018

2/10 Terrible

Patrick

Disliked: Cleanliness, property conditions & facilities, room comfort
So bad we had to leave...
We arrived exhausted and we're shown to a tiny, dirty room with a bathroom in disrepair, a noisy A.C. and a foul smell. The pictures are inaccurate and we left early. Some of the staff was friendly, but the manager picked a fight when I explained we were uncomfortable and wanted to leave. There is a HUGE loud metal detector that goes off constantly, the internet consistently failed and I saw mice while making a call in the hallway. Lastly, there were several men standing around that wern't working but seemed to engage with staff and just observe the guests. This hotel is not safe.
Stayed 2 nights in Jan 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness
Great location
Good location in Delhi. Close to many shops, restaurants, and bars. The rooms are not very clean but nothing too bad. Mainly very dusty. The staff overall is great, just one person (sort of concierge) that tries to sell you everything. A little bit uncomfortable.
Stayed 1 night in Dec 2017

4/10 Poor

jo, nomad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location bad hotel
Reviews seemed good so I booked this hotel because my other choices were overbooked. Well, my bad. I didn't expect anything special but I had to carry my bags up some steep steps to reach hotel. Then "lobby" was crowded with a group checking in and negotiating price. They received two rooms for price I paid for one :( the guy checking me in was speaking Hindi but I clearly heard him tell the bellboy to take me to a "better" room to charge me more. I told the gentleman I had prepaid and clearly already overpaid so I would NOT be paying more. He shrugged and got my room key. I was put in small room right near stairs so I heard everything happening down in the lobby. The room was super dusty but otherwise ok. But bathroom was so tiny I could hardly move. I did get hot water in the morning but no soap provided. Then guy at front desk called to find out when I would be leaving even though check out was noon and I had more than an hour to leave... Oh, and if you do stay (please don't) don't use the tea pot! Disgusting!!! I paid more to stay here because of location and good reviews. Glad I only booked one night! So many better places for the price! Ick
Stayed 1 night in Dec 2017

4/10 Poor

Tal, Delhi

Disliked: Staff & service, property conditions & facilities, room comfort
don't waste your money
apart from great location; this hotel has nothing else to offer. Bad wifi, terrible reception experience, too much outdoor premises disturbance and huge amount of money taken for a tiny place to stay. definitely not recommended to anyone.
Stayed 1 night in Nov 2017
Response from GM on Dec 13, 2017
Dear Guest, Thank you for your feedback and we are disappointed to know that you didnot enjoy your stay with us. We apologies for the inconvenience faced during your stay. I have shared your valuable feedback to the team so that in future such issue should not happened. We assure you will find lots of changed in the services and facilities. Request you give us a chance to serve you again. Regards GM

4/10 Poor

Ashraf

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
Dear Guest, Thanks for choosing The Corus and your valuable feedback! We came to know that you are not satisfied with the premium room which were allocated to you during your stay with us. We apologized for inconvenient with the premium room and facilities. Hope to serve you again with better view rooms. Regards GM

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not comfort
Stayed 2 nights in Sep 2017
Dear Guest, Thanks for choosing the Corus and your valuable feedback! We apologized for not meet your expectation with the facility. I have brief the team regarding your valuable feedback. I assure you will find tremendous change in the services and facilities. Hope to serve you again. Regards GM

4/10 Poor

Manan

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Very expensive for what it offers
Only the location of the hotel is acceptable. The wi-fi is bad. There is a lot of noise from the hotel's bar. Breakfast was a disappointment too. Absolutely no value for money.
Stayed 1 night in Aug 2017

6/10 Okay

Roberto

Disliked: Staff & service, property conditions & facilities, room comfort
Really bad Corus for your song..
the hotel is quite bad, not to mention the bed... it sucked big time. I also found TICKS on the couch.. service too is pretty bad... they missed my reservation and I had to provide proof of it... very poor experience
Stayed 2 nights in Jul 2017

10/10 Excellent

Nimisha, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel. Staff very friendly and take care of yours every little thing.The service was superb, the rooms were nice and well maintained with basic facilities.

10/10 Excellent

Upan, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was really fantastic.There rooms were well maintain . Their staff was very polite and helpful. Service was exceptional. Check in and Check out was smooth.

6/10 Okay

Tony, London

Liked: Property conditions & facilities
Disliked: Room comfort
Disappointing. Not at all good value for money
The hotel was a little difficult to find as it only has a door on the ground floor, the rest of the hotel is on upper floors. My room was a little cramped, but OK. I was disappointed that I was not given fresh towels and there was no toilet paper. The most annoying thing was that within minutes of arriving one of the front desk managers tried to hard-sell me a tour. When I explained that I had already booked a tour he then tried to convince me that the tour I had already booked was no good and insisted that he take me to a government tourist office who tried to sell me a much more expensive trip. When I declined he was a little rude. The tour I booked was excellent and a quarter of the cost of the one the hotel was trying to sell me. I did not feel that this hotel was value for money - in fact it was very expensive for the quality of the room and service I received. I would not stay here again.

2/10 Terrible

mandar, pune

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very bad experience. Will never stay or give reference to others...

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Average co ordination for extra services
I was asked to pay for extra bed when this was already covered under the contract. The staff asked to pay Rs 70 for ice after serving lukewarm water on a hot summer afternoon

4/10 Poor

D, Perth, Australia

Disliked: Cleanliness, property conditions & facilities, room comfort
Wouldn't recommend.
We arrived at the Corus late at night after almost 24 hours travel. We had booked a deluxe king room. When we arrived we were put in a tiny room with a small double bed and an ensuite you could barely move in. We were too tired to request moving that night as we also had an early start the following day. We slept on our beach towels as the bed linen was not clean and also filled with little hairs. I'm so glad we packed them! We requested to be moved to our king room the following day. After a lot of discussions amongst themselves (that we couldn't understand) they reluctantly moved us. The new room had the larger bed and a larger ensuite but the bed linen and ensuite cleanliness were still bad. When paying our bill they were adamant that both rooms were under the same classification/price structure and would not budge on the price of the first room we were given. The hotel organised a driver/tour guide for us on one of the days who was excellent, but it seems you get this same service at all other hotels. The hotel is near the metro but we didn't end up needing to use the metro at all. Looking back, the location for our accommodation was not important as we found the way to see the most in a short space of time was to hire a driver/tour guide. It's cheap and you see more. The breakfast was very average compared to other hotels we stayed at for the same or a better price. Overall, this hotel was extremely overpriced for the quality.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
breakfast was good and they took care of any thing you bring to their attention in a timely manner

10/10 Excellent

Michael, U.S.A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, helpful staff.

6/10 Okay

Eric, Atlanta, USA

Liked: Staff & service, room comfort
Excellent location.....
Room was simple and clean. A/C did not work well but ceiling fan was all I needed. My room was non-smoking and it was fine until late the smell of smoke overtook the room. I think the A/C was in a chain link and the smoke came from another room. It was very late at night so I just dealt with it. The Restaurant was VERY good located on ground floor of building. Staff was Excellent!!

6/10 Okay

Baseline

Disliked: Staff & service
Close to Connaught Place but that's it!
Chosen at the last minute due to a horrible previous hotel experience in Delhi, not much was expected of this place. Check-in process was relatively fuss free, though they had to fix the t.v. in the room as the staff was *showing* me how everything works ... had a chuckle at that. The room was relatively average, but the dining experience in the restaurant/cafe was actually pretty cool. Had some issues with the hot-water system on the day I was leaving, but not too many issues with this place. Connaught Place itself has a few things (bars, restaurants) that you can do, but given my preference was to not have returned to Delhi, this hotel wasn't the worst place to stay. Would I recommend it ... not a chance. Spend an extra day in other city or go stay near the business district instead (Nehra place). Oh did I mention that the 'travel plan/concierge' is a scammer. Cause I didn't want to book a day trip anywhere, he tried to charge me 6 times what I paid to get from the airport originally, as an airport transfer fee. I negotiated him down a bit, but was entirely over the city by then, so caved .... that experience alone represents my feelings toward the city.

4/10 Poor

yadw, mumbai

Disliked: Property conditions & facilities, room comfort
Very budget hotel with old facilities
Facilities in my room were very dated. For instance, mattress was old and making noise when used. No sleepers in hard winters. Old tV, whereas picture showed that room is equipped with LED TV.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, room comfort
Loved it
Enjoyed thoroughly. Beautiful location all around. Hotel is a bit old constructed one, but still it was fine with all basic things in place. Food was very nice. They have this beautiful restaurant and a nice bar. Open restaurant to feel fresh air with wonderful atmosphere.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liked It
We had a good time at this hotel as it has a huge well known market nearby which is easily accessible. Hotel is decent property. Comfortable beds and clean bathroom. Hot water available all time, thank god. THey have a beautiful restaurant which serves delicious food. Would surely recommend to everyone.

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Me and my wife liked the hotel a lot. They have a very helpful staff who are always eager to help. Good location. Good food. Our room was nice and bathroom was clean.

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
One of the best hotels located in the center of delhi. I just loved the location and enjoyed it thoroughly. Beautiful market place all around and with young crowd. My room at the hotel was nice with clean linens. Food was very good.

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Location
Splendid location of the hotel. Lively crowd outside the hotel with a very well known market place all around. Good place to shop around. My room was well prepared and comfortable. Room service and staff was very friendly and quick. I liked the food.

8/10 Good

MANABU

Travelled with family
Liked: Cleanliness
地下鉄の駅が近いので旅行には便利です。
Stayed 2 nights in Jan 2024

6/10 Okay

Gabriele

Disliked: Cleanliness, property conditions & facilities, room comfort
Zimmer alt, Badezimmer heruntergekommen, die Lage ist nicht alles
Stayed 5 nights in Feb 2019

6/10 Okay

Verified traveller

飯店員工老闆只要一碰面就推銷旅遊行程,煩死人!
Stayed 2 nights in Nov 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
das Beste ist die Lage mitten im Zentrum.
Wir hatten das selbe Zimmer wie im letzten August. Teil des Vorhangs hängt immer noch aus der Schiene. Die gleichen (Blut) Flecken an die Wand. Wegen Wasserrohr Problem in einen anderen Raum mussten wir das Zimmer wechseln das kleiner war und ohne richtiges Fenster.

6/10 Okay

Verified traveller

central gelegen
ein Geldschein das ich beim Geldwechseln am Flughafen bekommen hatte, war eine kleine Ecke heraus geschnitten. Dieser Schein wollte das Hotel nicht akzeptieren und ich solle zur Bank gehen und umtauschen. Als Gast und Tourist und eher fremd in Delhi denke ich dass die Banknote hätte angenommen werden und dass jemand von der Buchehaltung selber zur Bank hätte gehen sollen. Ich hatte das Hotel Taxi für den Flughafen bestellt das nicht kam...!!!!

8/10 Good

Andreas, Stockholm

Liked: Room comfort
Do not let them help you with train tickets.
We only stayed for a night before leaving Delhi for Agra. It was an ok stay, especially consideringthe price and location of the hotel. There is one big problem though and that is when they say they have a guy to help you with train arrangements. DO NOT trust them if you want train tickets, just head to the international tourist bureau INSIDE Delhi Railway Station which is around a 30min walk from the Corus. Apart from that and the bathroom was damp it was a good stay.