Title: Shangri-La Eros, New Delhi Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Shangri-La Eros, New Delhi Luxury hotel with 3 restaurants connected to a shopping center in New Delhi ![Couples treatment rooms, sauna, hot tub, steam room, body treatments](https://images.trvl-media.com/lodging/2000000/1310000/1304400/1304393/723885fb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Miscellaneous](https://images.trvl-media.com/lodging/2000000/1310000/1304400/1304393/5bd0ac87.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor banquet area](https://images.trvl-media.com/lodging/2000000/1310000/1304400/1304393/e25940bc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/2000000/1310000/1304400/1304393/4b1af7f4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1310000/1304400/1304393/42d0906a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Shangri-La Eros creates a peaceful haven in central New Delhi, complete with on-site shopping and garden surroundings. Travelers can unwind with treatments at CHI, The Spa or enjoy the outdoor pool. The hotel consistently earns praise for its attentive staff. VIP Access 9.2 Wonderful ## Popular amenities - - - - - - Bar VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov. 25 - Nov. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=1304393&PinnedHotelID=1304393&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=1304393&PinnedHotelID=1304393&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 26 - Nov. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=1304393&PinnedHotelID=1304393&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=1304393&PinnedHotelID=1304393&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=1304393&PinnedHotelID=1304393&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=1304393&PinnedHotelID=1304393&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=1304393&PinnedHotelID=1304393&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=1304393&PinnedHotelID=1304393&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![Deluxe Room, 1 King Bed](https://images.trvl-media.com/lodging/2000000/1310000/1304400/1304393/513c0129.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 9.2 Wonderful 32 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Refrigerator LCD TV Pillow menu Blackout drapes/curtains Designer toiletries - 291 sq ft - Sleeps 3 - 1 King Bed ![Horizon Deluxe, Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast](https://images.trvl-media.com/lodging/2000000/1310000/1304400/1304393/ae86e345.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon Deluxe, Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Club Lounge Free cribs/infant beds Refrigerator LCD TV Pillow menu Blackout drapes/curtains - 290 sq ft - Sleeps 3 - 1 King Bed ![Executive Suite- Access to the Horizon Club Lounge & breakfast](https://images.trvl-media.com/lodging/2000000/1310000/1304400/1304393/65b7af6a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite- Access to the Horizon Club Lounge & breakfast 9.6 Exceptional 5 reviews ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Club Lounge Free cribs/infant beds Refrigerator LCD TV - 476 sq ft - 1 bedroom - Sleeps 5 - 1 King Bed ![Deluxe Room, 2 Single Beds](https://images.trvl-media.com/lodging/2000000/1310000/1304400/1304393/bf1aaee8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Twin Beds 10.0 Exceptional 13 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Refrigerator LCD TV Pillow menu Blackout drapes/curtains Designer toiletries - 290 sq ft - Sleeps 3 - 2 Twin Beds ![Horizon Deluxe, Room, 2 Twin Beds- Access to the Horizon Club Lounge & breakfast](https://images.trvl-media.com/lodging/2000000/1310000/1304400/1304393/b18cf691.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon Deluxe, Room, 2 Twin Beds- Access to the Horizon Club Lounge & breakfast 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Club Lounge Free cribs/infant beds Refrigerator LCD TV Pillow menu Blackout drapes/curtains - 290 sq ft - Sleeps 3 - 2 Twin Beds ![Horizon, Premier Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast](https://images.trvl-media.com/lodging/2000000/1310000/1304400/1304393/b79eb609.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon, Premier Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Free cribs/infant beds Refrigerator LCD TV Pillow menu Blackout drapes/curtains Designer toiletries - 388 sq ft - Sleeps 3 - 1 King Bed ![Premier Room, 1 King Bed](https://images.trvl-media.com/lodging/2000000/1310000/1304400/1304393/e29226d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 1 King Bed 9.2 Wonderful 5 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Refrigerator LCD TV Pillow menu Blackout drapes/curtains Designer toiletries - 388 sq ft - Sleeps 3 - 1 King Bed ## You may also like Ad ![Handrails in stairways](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/980000/974100/974008/f2156553_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Claridges, New Delhi Delhi Cantonment - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 965 reviews CA $255 CA $301 total includes taxes & fees Dec 26 - Dec 27 [](https://www.expedia.ca/Delhi-Hotels-The-Claridges-New-Delhi.h974008.Hotel-Information?chkin=2025-12-26&chkout=2025-12-27&rm1=a2®ionId=180000&destination=Delhi (and vicinity)&destType=MARKET&latLong=28.635308,77.22496&searchId=d7ba7eed-f5cf-4946-ba23-187dd8c5a8aa&top_cur=CAD) Ad ![Lobby](https://images.trvl-media.com/lodging/5000000/4660000/4651800/4651727/38c436d5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Welcomhotel by ITC Hotels, Dwarka, New Delhi Dwarka - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDelhi-Hotels-Shangri-La-Eros.h1304393.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDelhi-Hotels-Shangri-La-Eros.h1304393.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.62098%2C77.21815&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Q3Z4oH_pDxFxpFkD-3776buKb8Y=) 19, Ashoka Road, Connaught Place, New Delhi, Delhi N.C.R, 110001 #### What's nearby - Western Court Building - 5 min walk - 0.4 km - Kasturba Gandhi Marg - 7 min walk - 0.6 km - Jantar Mantar - 10 min walk - 0.8 km - Gurudwara Bangla Sahib - 16 min walk - 1.4 km - India Gate - 18 min walk - 1.5 km #### Getting around - New Delhi Tilak Bridge Station - 3 min drive - Janpath Station - 6 min walk - Indira Gandhi International Airport (DEL) - 37 min drive #### Restaurants - ‪Hotel Saravana Bhavan - ‬10 min walk - ‪Mister Chai - ‬4 min walk - ‪Nero - ‬6 min walk - ‪Le Belvedere, Le Meridien - ‬6 min walk - ‪The Spice Route - ‬8 min walk ## About this property ### Shangri-La Eros, New Delhi Luxury family-friendly hotel near India Gate Located close to Rashtrapati Bhavan and Lodhi Garden, Shangri-La Eros, New Delhi provides shopping on site, a coffee shop/cafe, and a garden. Indulge in a body scrub, a body wrap, and a body treatment at Wellness Club at Shangri-La, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services. Additional perks include: - An outdoor pool along with sun loungers, pool umbrellas, and a lifeguard on site - Free self parking and valet parking - Limo/town car service, buffet breakfast (surcharge), and express check-out - Express check-in, babysitting (surcharge), and a porter/bellhop - Guest reviews say great things about the helpful staff Room features All 320 rooms include comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like air conditioning and bathrobes. Extra amenities include: - Childcare services and free infant beds - Designer toiletries, deep soaking tubs, and showers - LCD TVs with premium channels and DVD players - Refrigerators, coffee/tea makers, and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/3000000/2600000/2593100/2593057/bb3c0d5f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Connaught, New Delhi - IHCL SeleQtions Connaught Place - Pool - Pet-friendly - Parking included - Free WiFi 9.4 Exceptional 388 reviews CA $202 CA $238 total includes taxes & fees Dec 20 - Dec 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=2593057&PinnedHotelID=2593057&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bars/lounges, cocktail bar](https://images.trvl-media.com/lodging/1000000/540000/531700/531648/77d764d3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Meridien New Delhi New Delhi - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 789 reviews CA $236 CA $279 total includes taxes & fees Dec 25 - 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Dec 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=20313&PinnedHotelID=20313&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/530000/526400/526346/ee902ede.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Taj Mahal, New Delhi New Delhi - Pool - Hot tub - Spa - Parking included 9.4 Exceptional 678 reviews CA $412 CA $486 total includes taxes & fees Dec 13 - Dec 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=526346&PinnedHotelID=526346&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Limo/town car service - Free uncovered self parking on site - Free uncovered valet parking on site ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 2,950 for adults and INR 1,475 for children - 3 restaurants - A bar/lounge - A coffee shop/cafe ### Restaurants on site - Grappa - Mister Chai - Shang Palace - Sorrento - Tamra ### Things to do - 24-hour health club - Full-service spa - Outdoor pool - Sauna - Shopping - Steam room ### Family friendly - DVD player - In-room babysitting (surcharge) - In-room crib - In-room refrigerator - Laundry facilities - Lifeguards on site - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 3 meeting rooms - Business center - Computer station - Conference space ### Outdoors - Garden - Pool loungers - Pool umbrellas ### Full-service spa - 7 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Reflexology - Sauna - Spa open daily - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Braille/raised signage - Elevator - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk ### More - 19 floors - Ballroom - Banquet hall - Built in 2005 - Designated smoking areas - Lifeguards ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib - Pillow menu ### Bathroom - Bathrobes - Deep soaking bathtub - Designer toiletries - Hair dryer - Shower - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - DVD player - LCD TV with premium satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Free daily newspapers - Iron/ironing board - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 1:00 PM Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for INR 1500.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately INR 2950 for adults and INR 1475 for children - Airport shuttle fee: INR 5310 per room (one-way) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: INR 1500.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The listed child breakfast fee applies to guests age 11 and younger. ### We should mention Pool access available from 7:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Eros Hotel Eros Hotel New Delhi Eros New Delhi Eros New Delhi Hotel Hotel Eros Hotel Eros New Delhi Shangri-La s Eros Shangri-La s Eros Hotel Shangri-La s Eros Hotel New Delhi Shangri-La s Eros New Delhi Shangri La's Eros Hotel New Delhi Shangri La's Eros Hotel Shangri La's Eros New Delhi Shangri La's Eros Shangri-La's Eros Hotel New Delhi Shangri-La's Eros Hotel Shangri-La's Eros New Delhi Shangri-La's Eros Shangri La’s Eros Hotel New Delhi Shangri Eros, Delhi Delhi Shangri-La Eros, New Delhi Hotel Shangri La's Eros Hotel New Delhi Shangri-La Eros, New Delhi New Delhi Shangri-La Eros, New Delhi Hotel New Delhi ## Frequently asked questions ### Does Shangri-La Eros, New Delhi have a pool? > Yes, this property has an outdoor pool. Pool access is from 7:00 AM–8:00 PM. ### How much does it cost to stay at Shangri-La Eros, New Delhi? > As of Nov 25, 2025, prices found for a 1-night stay for 2 adults at Shangri-La Eros, New Delhi on Dec 15, 2025 start from CA $300.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Delhi-Hotels-Shangri-La-Eros.h1304393.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Shangri-La Eros, New Delhi pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking and valet parking are free at this property. ### What time is check-in at Shangri-La Eros, New Delhi? > Check-in start time: 2:00 PM; Check-in end time: 1:00 PM. A fee applies for early check-in (subject to availability). ### What time is check-out at Shangri-La Eros, New Delhi? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Does Shangri-La Eros, New Delhi provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of INR 5310 per room applies. ### Where is Shangri-La Eros, New Delhi located? > This family-friendly New Delhi hotel is located in the historical district, within 2 mi (3 km) of India Gate and Rashtrapati Bhavan. Lodhi Garden and Jama Masjid are also within 3 mi (5 km). Janpath Station is 6 minutes by foot and Patel Chowk Station is 7 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Shangri-La Eros, New Delhi Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 725 8 - Good 174 6 - Okay 54 4 - Poor 27 2 - Terrible 24 ### 9.6/10 Cleanliness ### 9.4/10 Staff & service ### 9.2/10 Amenities ### 9.4/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### Ellen Nov 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very comfortable bed and friendly staff. Great breakfast options! ##### Ellen Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Bruce Nov 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities All was great - staff, food services, cleanliness, location ##### Bruce Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Ying Chiu Oct 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is clean and staff is friendly ##### Ying Chiu Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Raymen Nov 14, 2025 Liked: Cleanliness Very clean, helpful staff and overall lovely experience. The spa was great. Breakfast was incredible. ##### Raymen Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### RANBIR Oct 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The pool was great. Great sauna and cold plunge with hot tub as well ##### RANBIR Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Miles Oct 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great room with fantastic food. Attentive staff. ##### Miles Stayed 3 nights in Oct 2025 ### 6/10 Okay #### Kumari Nov 2, 2025 Tired and old hotel ##### Kumari Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Tarsem Oct 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room, good spa and gym Front desk staff very helpful Especially Sanjana, always going out of her way to ensure a comfortable stay. We have stayed at this hotel many times ##### Tarsem Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Shawn Oct 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Breakfast & Indian tea was amazing, staff were really great . Service A. All good was yummy, I will go again . Keep up the amazing work. ##### Shawn Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Manjit Oct 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel, friendly staff and clean. Stayed in many hotels around the world and this is one of the best. Great facilities with access to gym 24/7 and spa until 12am. Very wide choice at breakfast. Only thing I would say is that the food at the restaurants abit pricey. ##### Manjit Stayed 4 nights in Sep 2025 ### 8/10 Good #### Jeff Nov 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities All was as expected of a hotel of this standard. What was not expected was that there was no bar for a casual drink and unless you drank in your room the earliest available was 6.30 with a meal. Even this on 1 night was closed off for a function, it appears hotel guests are not a priority. ##### Jeff Stayed 3 nights in Nov 2025 ### 8/10 Good #### Alicia Sep 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Generally a good hotel. No complaints. Hospitality was excellent. ##### Alicia Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Aparna Aug 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great breakfast ##### Aparna Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Sergii Oct 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had an amazing stay at the Shangri-La Hotel. The spa service was absolutely wonderful — relaxing and professional. We also used the hotel’s car service to explore the city, which was very convenient and comfortable. The food and restaurants were excellent, offering a great variety and top quality. We really appreciated the staff’s hospitality — they even allowed us a free late check-out for six extra hours, which made our departure much easier. Highly recommended for anyone looking for comfort and exceptional service! ##### Sergii Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Daniel Jul 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A Great Hotel Excellent hotel and great service. ##### Daniel Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### richard Jul 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved everything about this hotel , it was beautiful, buzzy , excellent service , welcoming , amazing facilities , all round 100% ##### richard Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Sarah-Jayne Aug 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel. Room was lovely with great Loccitane products in the bathroom Ate in the Italian resturant which was very good staff all welcoming and friendly ##### Sarah-Jayne Stayed 1 night in Aug 2025 ### 10/10 Excellent #### ovuoke Sep 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent customer service special mention to Namira on horizon lounge for a kindness and attention to detail. She is a credit to Shangri- La Eros ![](https://a.travel-assets.com/ugc/hotel-reviews/8d21e45e-d52c-44b5-9669-b66ededacf81-1757780226097.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9f5edb3a-6a58-46be-b5d4-f638764d9c52-1757780226298.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c8b173d6-ca65-4ded-92aa-12b3055e53e2-1757780225361.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/72695447-d3df-4e67-938e-92ef9203c7a1-1757780226522.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ovuoke Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Hemant May 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great and enjoyable stay ##### Hemant Stayed 2 nights in May 2025 ### 10/10 Excellent #### Carl Jul 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a truly wonderful stay; it is certainly one of the finest hotels I have had the pleasure of experiencing. ##### Carl Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Claudia Jun 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Wonderful Hotel , clean updated rooms , the breakfast was excellent lots of choices ##### Claudia Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Jaswinder Singh Jul 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent , comfortable ##### Jaswinder Singh Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Bernard Jun 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities May be the best hotel in Delhi ##### Bernard Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Michael Oct 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities This was a return visit for me and my co-worker. This hotel was clean, convenient and the club access is a definite plus. The meals were good at the local buffet and tasty. I think it was fairly healthy, if you choose so. The days were quite smoggy, but that has nothing to do with the hotel, which does actually practice good environmental practices (no plastic bags, no plastic coffee lids). Unfortunately couldn't enjoy the outdoors pool as much as I would've liked. The area is not the best, but walkable to CP and surrounding areas. The staff from the spa (which is really quite nice, including cold plunge) to front desk to restaurant and club lounge were great. It is not the nicest hotel I've ever stayed, but the experience was professional, safe, clean and quite easy actually. I would stay again. ##### Michael Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### sarah Jul 25, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Everything was great ! Best breakfast I’ve had in years !! 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