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Reviews of Hotel Krishna Residency at Dwarka

3 out of 5
Hotel Krishna Residency at Dwarka
Plot No.2, Sector-12B,Opp.Gate No.2, Metro Station, Sector-12,Dwarka, New Delhi, Delhi N.C.R

Reviews

4.0
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 1 out of 3 reviews" "
Rating 4 - Poor. 1 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

4.0/10

Cleanliness

4.6/10

Staff & service

3.4/10

Property conditions & facilities

Reviews

4/10 Poor

vivek, chennai

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good staffs but poor maintenance
not maintained properly, not renovated for long time. Needs improvement. But staffs were very nice and helpful if they renovate and retain the staffs definitely it can get better.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leave alone 3 stars, does not deserve a 1 star
1. Hot water not more than 2 mugs is possible once you switch on the geyser. 2. Breakfast is not served on time though the breakfast is from 7.30 AM. 3. They dont bother to check with you when they change your room from one to another. 4. Hotel staff at reception are ok, but the hotel does not have the culture to take care of customers.
Response from General Manager on Feb 25, 2017
We are disappointed to see your feedback. We obviously have failed in ensuring that you have a great overall experience and I sincerely apologize for this. we have taken steps to learn from your and other guest feedback. I do hope you will come and visit us again to experience our services at their best.

6/10 Okay

pp, hyd

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Nice.but staff doesnot know hownto talk to custome
When we reached the hotel they asked where are we from from the staff and in a rude way ...theyvstraight forward denied the room to us saying that we are from delhi ncr region . when i showed them the address proof mentioning that i am not from ncr then only they provided the room and they did not even apologied... Terrible staff....
Response from General Manager on Feb 25, 2017
We are disappointed to see your feedback. We obviously have failed in ensuring that you have a great overall experience and I sincerely apologize for this. we have taken steps to learn from your and other guest feedback. I do hope you will come and visit us again to experience our services at their best.