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Reviews of Hotel Metro View

3.5 out of 5
Hotel Metro View
17 A / 3, W.E.A., Karol Bagh, New Delhi, Delhi N.C.R

Reviews

6.6
Rating 10 - Excellent. 5 out of 32 reviews" "
Rating 8 - Good. 9 out of 32 reviews" "
Rating 6 - Okay. 10 out of 32 reviews" "
Rating 4 - Poor. 5 out of 32 reviews" "
Rating 2 - Terrible. 3 out of 32 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

2.8/10

Amenities

6.2/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

4/10 Poor

diep

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Not worthy of 3 stars. Rooms are small and quite dirty. Do not recommend!
Stayed 1 night in Feb 2024

2/10 Terrible

Kimberley

Disliked: Cleanliness, property conditions & facilities
I slept fully clothed as I was afraid to change or go barefoot anywhere. The pillows had mold spots on them. Rusty bathroom. Huge cracks in ceilings and walls. Do not recommend unless you’re desperate for a place to stay. Staff was nice.
Stayed 1 night in Feb 2024

8/10 Good

Kaustubh

Liked: Cleanliness, property conditions & facilities
Descent hotel with small cozy rooms. Cleanliness is observed. Breakfast options were ok in taste. Staff at breakfast could have been more attentive of first day. Rest all was satisfactory.
Stayed 2 nights in Jul 2023

2/10 Terrible

Suresh

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Below expected level, very musty room. Had to vacate same day and booked another Hotel for night stay. Couldn’t sit in the room for 10 minutes due to my asthma
Stayed 3 nights in Feb 2023

4/10 Poor

Varinderdeep

Stayed 1 night in Jan 2023

4/10 Poor

Praneet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
Not so good. Expected to be a average been 3.5 star hotel. We booked two nights. But got out the very next day. Room was super cold. No heater in the room, no hot water on the day we arrived. Bed sheets were not clean(was stain and hair stuck on it ) was not happy at all.
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY AWAY
PROS: N/A CONS: Horrific experience. Poor location. Karol Bagh area is not for tourists. Pickpocketers everywhere on the walking strip. No restaurants. Insects flying throughout your room. Dirty sheets with stains. Stains on the wall. Spider in bed. Bathroom was appalling. Ended up transferring to another hotel near Connaught Place. You’ve been warned.
Stayed 1 night in Oct 2019

6/10 Okay

Priyankan

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service
Better than expected!
Bathroom had lots of deferred maintenance issues such as lighting, plumbing etc.
Stayed 3 nights in Jan 2018
Response from Manager on Feb 18, 2018
Dear Guest, Thank you for taking the time to write us a feedback and rate us. We appreciate your valuable inputs and look forward to welcoming you soon with better services and an overall improved satisfaction levels.

6/10 Okay

Diana, Pretoria.

Liked: Staff & service
Central, and with willing staff.
Central location makes up for a lot. And very helpful staff.
Stayed 1 night in Nov 2017

8/10 Good

Wazed , Dhaka, Bangladesh

Liked: Staff & service, property conditions & facilities
Good location and welcoming staff
I'd recommend this hotel for business & personal trip.

8/10 Good

P, Jalandhar

Liked: Staff & service
Good hotel close to market
Good room but small room,no Table for taking food in room.Remote for AC not provided

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Best hotel in Karol bagh to stay.. Better than the rest by miles...

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acceptable hotel in a dirty area
Based on the reviews and number of stars, I had some pleasant expectations about this hotel. Unfortunately the overall stay was disappointing: - The rooms were not clean enough (we asked to change first room); - Front desk clerks has a poor English (except one lady); - One of the front desk clerks charged us more for the airport transfer than it was stated on the rates sheet; - Hotel is located near a busy street, thus there is a lot of noise. I do not recommend this hotel.
Response from Sales Executive on Sep 1, 2016
Dear Guest At the onset we would like to apologise for the inconvenience caused to you. We have taken note of the mentioned issues and most of the issues have been cleared already. We would love to welcome you again for making up to you the less than pleasant stay you had before. Regards Management

6/10 Okay

linda, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable small hotel.
Stayed at Hotel Metro View twice, before beginning a tour and before going home. They supplied a clean room & comfortable bed and the people were very accommodating. Although not central to downtown sights, it's not far from some good shopping and from the metro.

8/10 Good

James, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant hotel in a nice area of the city. Very helpful and friendly staff and good value for money.

10/10 Excellent

excellent location, karol bagh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
excellent management. ... very helpful staff. only few mins walk from da metro station.... soundproofed room... very clean & daily room service. Apart from kettle & hair dryer wasn't in the room.

10/10 Excellent

Perfect location, karol Bagh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
excellent management. ... very helpful staff. only few mins walk from da metro station.... soundproofed room... very clean & daily room service. Apart from kettle & hair dryer wasn't in the room.

6/10 Okay

Verified traveller

In dusty Karol Bagh
This is a resonable hotel for the price and most of the staff are helpful and friendly. There was a problem arranging taxi transport from the hotel. They charged a very high flat fee which was more than double the rate of a metered taxi. The vicinity of the hotel is pretty grim or the usual broken pavements,insane traffic and mounds of plastic detritus

6/10 Okay

Mark, Manchester

Liked: Cleanliness
convenient - but nothing special - hotel
The hotel is in a convenient location being close to the metro station and a shopping area. As for the room itself although comfortable and clean it did not have a window and the shower was very poor with most of the holes in the shower head seemingly blocked. Did not get my 7am wake up call (or at least not by 7:10 when I spoke to reception about it despite giving them a reminder the night before).

10/10 Excellent

Rachel, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice budget hotel
I stayed here for three nights and enjoyed it. It's a good option for travelers on a budget and whatever it lacks in fanciness, the staff make up for in friendliness and helpfulness. They were wonderful.

10/10 Excellent

Neha, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Karol Bagh
I have Stayed in many hotels around Karol Bagh and I have to say this is the very best.. In terms of proximity, location and service . Would come back again

8/10 Good

Raxx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

6/10 Okay

T,R., Luzern

Disliked: Property conditions & facilities, room comfort
Taxi i know was 500 rupees, info from other people and from taxi driver himself. Reception charged me 700 rupees. I wanted to give t the money to driver himsrlf, but the reception collected the 700 rupees before i left. Thst was dec 13th 1130 pm. So you will know who is in charge. But i was aware the reception will pocket 200 rupees. I did not give tip to the taxi driver, i told him to get his tip from the reception. Can they not stop from guicing out money from the tourists. Just do little thing in the name of service and humanity.

6/10 Okay

JB, NY, NY

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, good bed and wifi,and bad location
The only negative is there is nothing within walking distance.

8/10 Good

Hussain, UAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good budget hotel
Everything about this budget hotel was good except the pick and drop service. They do not have vehicles of their own and hence rely on hired cabs. The driver who drove us to the airport first demanded extra money on the way to the airport and when i refused, drove like a maniac (making my daughter puke) and on reaching the departure gate, threw all our luggage on the road and sped away. He didn't even have the courtesy to me time to get the luggage trolley. I am really upset that a nice trip and a nice hotel stay came to such an end.

6/10 Okay

Frank Ulrich

Stayed 3 nights in Dec 2023

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
アメニティグッズがほぼない
Stayed 3 nights in May 2019

4/10 Poor

Mardocheo, Italia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ad un paio di minuti dalla metro.
Il personale è stato cortese. Le lenzuola erano sporche e nonostante le abbiano cambiate le hanno rimesse nuovamente sporche e macchiate. L'acqua calda è disponibile solo in alcuni orari al difuori dei quali va richiesta. L'asciugacapelli va richiesto. La colazione è appena sufficiente. L'impressione è che l'hotel si rivolga soprattutto ad una clientela locale (indiana). Una notte abbiamo avuto la sfortuna stare vicino clienti molto rumorosi che hanno reso difficile riposare.