Great place to chill out
The monsoons are a dreadful time to be in this hotel. I was there in mid-June 2013. The roof leakages are almost everywhere-be it the Restaurant or Hanging Garden-just save your plate so that your toast does not become soggy!
The manpower is trained very well. They are smart guys who are adequately trained to brace-up with the ever-smarting Dilliwallahs-who drive in their SUVs at the faintest hint of an extended weekend.
The room rates are fine given their huge locational advantage-close to the Mall(to take care of the ladies' shopping pangs) as well as close to nature on the garden side(The English Garden is a huge PULL for this property). The executive rooms are a wee bit cramped. The Valley-facing ones may be fine but they come with a biggish premium.
You will do well to stay here, just make sure that you google the weather forecast for the days of your stay before booking. I must disclose here that I did not-and paid for it. As a disclaimer I must add here that the monsoons this time were somewhat early and very severe(The Uttarakhand devastation has caught all eye-balls). Even the locals were surprised by the 10-11degree Celsius in mid-June.
This was my 2nd consecutive stay at the same property-so take it with a pinch of salt!!!