Ratings based on 1,435 Verified Reviews

4.4 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 22-Jul-2019
3 out of 5
by A verified traveller

Posted 22-Jul-2019
Hotel was beautifully decorated and lots of free parking.
3 out of 5
by A verified traveller

Posted 21-Jul-2019
Furnishings are updated, always a great value for what you get. Unfortunately, the room was not clean. Food on the floor, beverage stains on night stands, hair everywhere. Biggest disappointment was breakfast, our primary reason for staying. Hotel ran out of all hot items, no plates available for any other type of food, no seating due to dirty dishes all over. Ended leaving and eating at a restaurant, which was not our plan. We love ES, but this one was disappointing.
Comment from Hotel Management
21-Jul-2019 by Jason, Hotel Management
Thank you for taking a moment to share your experience with us, We are deeply disappointed we fell short of your expectations and can assure you this is not typical of our hotel. We sincerely hope you give us another chance in the near future.
5 out of 5
by A verified traveller

Posted 15-Jul-2019
Sahar was great. She was polite, helpful. The breakfast was good
Comment from Hotel Management
19-Jul-2019 by Jason, Hotel Management
Thank you for taking a moment to share your experience with us, We appreciate your feedback. We look forward to welcoming you back in the near future.
5 out of 5
by A verified traveller

Posted 15-Jul-2019
Comment from Hotel Management
19-Jul-2019 by Jason, Hotel Management
Thank you for taking a moment to share your experience with us, We appreciate your feedback and loyalty.
5 out of 5
by A verified traveller

Posted 6-Jul-2019
Comment from Hotel Management
13-Jul-2019 by JM, Hotel Management
Thank you for taking a moment to share your experience with us, We appreciate your feedback and are glad you found everything to your liking. We look forward to welcoming you back in the near future.
5 out of 5
by A verified traveller

Posted 5-Jul-2019
Very nice staff. Happy hour drinks and hor de vors were good.
Comment from Hotel Management
7-Jul-2019 by JM, Hotel Management
Thank you for taking a moment to share your experience with us, We look forward to welcoming you back.
4 out of 5
by A verified traveller

Posted 2-Jul-2019
Comment from Hotel Management
2-Jul-2019 by JM, Hotel Management
We appreciate you taking a moment to share your experience with us, Your loyalty and feedback are very important to us. We look forward to welcoming you back in the near future.
5 out of 5
by A verified traveller

Posted 16-Jun-2019
Comment from Hotel Management
17-Jun-2019 by JM, Hotel Management
Thank you for the lovely review, We are glad you found everything to your liking and look forward to welcoming you back soon.
5 out of 5
by A verified traveller

Posted 16-Jun-2019
Room was very clean. One of my kids ordered a movie we didn’t watch and the front desk staff removed it from the bill. Only small problem we had was not knowing how to work the room phone to call the front desk. Will definitely be back. Didn’t try the breakfast but looked yummy!
Comment from Hotel Management
17-Jun-2019 by Jason, Hotel Management
Thank you for taking a moment to share your experience with us, We appreciate your feedback! We look forward to welcoming you back in the near future.