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Reviews of Holiday Inn Express Deer Lake, an IHG Hotel

2.5 out of 5
Holiday Inn Express Deer Lake, an IHG Hotel
38 Bennett Ave, H, Deer Lake, NL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 638 out of 1001 reviews" "
Rating 8 - Good. 278 out of 1001 reviews" "
Rating 6 - Okay. 52 out of 1001 reviews" "
Rating 4 - Poor. 17 out of 1001 reviews" "
Rating 2 - Terrible. 16 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Donald

Stayed 1 night in Apr 2024

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jessica

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to have shuttle service for a very late arrival but no shuttle available in the morning - we were provided with contact for the local taxi that was timely. Beds are very comfortable and breakfast was excellent.
Stayed 1 night in Feb 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms need a bit of updating. Carpets need cleaning. Rooms are definitely not soundproof. Front desk staff were excellent.
Stayed 2 nights in Mar 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities
Perfect place for an overnight stay! My daughter played hockey in deer lake and it was so convenient! The pool was a bonus
Stayed 1 night in Mar 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Close to YDF airport, great friendly front desk staff, Good breakfast buffet, clean rooms- top floor best for quiet- lower floors resulting in listening to stomping feet & avoid rooms near noisy elevators BYOB - hotel is not licensed
Stayed 1 night in Feb 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

CARLA

Stayed 1 night in Feb 2024

6/10 Okay

Marty J

Travelled with partner
Disliked: Amenities
We were given a wheelchair accessible room which wasn’t the end of the world but we would have liked a bathtub in our room for what we paid
Stayed 1 night in Feb 2024

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jan 2024

6/10 Okay

Rocky

Stayed 1 night in Feb 2024

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy this hotel with our kids. The pool with the hot tub and waterslide makes it much more enjoyable. We come here occasionally just for the night to enjoy its amenities and the on site continental breakfast is perfect for when we need to be up early and leave. Many great options for everyone
Stayed 1 night in Feb 2024

10/10 Excellent

Molly

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great spot for families, pool was great with waterslide and hot tub. Breakfast was excellent with tons of options. Rooms were clean and comfortable. Only drawback is we didnt have a car and the main area with restaurants was a bit of a walk.
Stayed 1 night in Feb 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, knowledgeable staff.
Stayed 1 night in Feb 2024

6/10 Okay

Rocky

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Lack of power sources for laptops, cell phones etc. Old state bathroom facilities.
Stayed 1 night in Feb 2024

10/10 Excellent

Rodney

Stayed 1 night in Feb 2024

10/10 Excellent

Darren

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very clean, friendly staff, great breakfast.
Stayed 5 nights in Jan 2024

8/10 Good

ROBBY

Travelled with family and small children
Liked: Cleanliness, staff & service
Staff were great and helpful Pool area washroom and entrance could use an upgrade. Washroom floor was flooded and really cold. Couldn’t see much around the hotel as it is winter and lots of snow. But parking lot was cleared good and lots of parking available
Stayed 1 night in Jan 2024

10/10 Excellent

Kaylee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Corey

Stayed 1 night in Jan 2024

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Erica

Stayed 1 night in Jan 2024

10/10 Excellent

Jason

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Patrick

Stayed 1 night in Jan 2024

10/10 Excellent

Alicesha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Billy-joe

Travelled with family, Travelled with partner
Room had some damage, flaking paint, chips on the furniture. Stains on the carpet and mattress swag.
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Margaret

The most friendly people I have ever met. Very helpful and kind
Stayed 1 night in Dec 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 1 night in Dec 2023

10/10 Excellent

Amy, Milton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

darrell

Travelled with group
Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay! Would highly recommend to families travelling.
Stayed 1 night in Dec 2023

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk persons were awesome. They were very helpful
Stayed 1 night in Dec 2023

10/10 Excellent

Jodi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service by the staff.
Stayed 1 night in Dec 2023
Response from Holiday Inn on Dec 5, 2023
Thank you for staying at the Holiday Inn Express Deer Lake, we are glad you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant on site would-be nice.
Stayed 1 night in Nov 2023

10/10 Excellent

He, West Kelowna

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
satisfaction..
Stayed 2 nights in Nov 2023

10/10 Excellent

Lisa

Stayed 1 night in Nov 2023

10/10 Excellent

kara

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Pool and slide excellent. Staff excellent.
Stayed 1 night in Nov 2023

10/10 Excellent

Randy

Travelled with family and small children
Liked: Amenities
Great stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Nov 2023

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Really nice place. Good breakfast. You have a nice dog too.
Stayed 1 night in Nov 2023

10/10 Excellent

Jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent personnel
Stayed 1 night in Nov 2023

10/10 Excellent

Grant

Stayed 2 nights in Nov 2023

10/10 Excellent

Marlene

Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Arnold

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice newer property. Easy peasy.
Stayed 1 night in Oct 2023
Response from Holiday Inn on Oct 30, 2023
Dear Arnold,Thank you for staying at the Holiday Inn Express here in Deer Lake, we hope to see you again in the future.

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!!
Staff was great, room was spacious and clean. Breakfast started at 3am, which was nice since we had a 530 flight. Good experience all around.
Stayed 1 night in Oct 2023
Response from Holiday Inn on Oct 30, 2023
Dear Keith,Looks like you had a great stay with us. I'm glad you guys enjoyed some breakfast before your early morning flight. We hope to see you again soon.