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Reviews of Hampton Inn Decatur Mt. Zion

2.5 out of 5
Hampton Inn Decatur Mt. Zion
4855 East Evergreen Ct., Decatur, IL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 407 out of 530 reviews" "
Rating 8 - Good. 84 out of 530 reviews" "
Rating 6 - Okay. 15 out of 530 reviews" "
Rating 4 - Poor. 10 out of 530 reviews" "
Rating 2 - Terrible. 14 out of 530 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Ovation
Stayed 4 nights in May 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Kimberlie, Lenexa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was pretty new and kept very clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Teri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and close to area i needed
Stayed 1 night in Apr 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Look above
Stayed 1 night in Apr 2024

10/10 Excellent

Kimberly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best place we stayed on our four day trip. Kind, friendly staff. Clean and quiet hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Matt

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we were very satisfied with this stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Alan, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to shopping and airport
Stayed 1 night in Mar 2024

8/10 Good

Dorothy

Stayed 3 nights in Mar 2024

10/10 Excellent

Tommy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was very nice no problems & this was my 2nd time I've stayed here.
Stayed 1 night in Mar 2024

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, a good stay
Stayed 1 night in Mar 2024

10/10 Excellent

Silvia, Katy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms and good breakfast 👍
Stayed 3 nights in Mar 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Room for improvement
Our go to hotels have been Hampton Inns but this one had the most issues and concerns. Comfortable beds, most staff was friendly. We had just stayed at one 2 weeks prior and the difference in Incidental fees is crazy. I get having them but some where in the reservation it should be noted of cost. The 2 Hamptons are only an Hour apart yet there is a $38 difference for incidental. And this one charged the fee per night. Rooms itself could us a little more attention to detail, old food & garbage under the beds, shampoo, conditioner & lotion out in 1 room. Cond. & lotion out in the other. The first morning we asked for these things and not only was it taken down as a note for both rooms the items were grabbed by the 2nd front desk lady with the housekeeping standing right there who stated they would put the items in the room as we were heading out the door. They never were. It was also made aware that another guest spilled cereal infront of 1 of the rooms and that was never vacuumed up. Labeling of the breakfast items should be clearer. We have never had a problem and it has usually always been a meat option & an egg option. The 2nd morning you had meat & then in your eggs you had meat. No different then marking things for gluten or dairy. The eggs were only marked as western omelets, the ham was very tiny and few but they were still in there and not realized till after the first bite. Also if you plan on staying here DO NOT use elevator 1. Horrible shake and completely unsafe.
Stayed 2 nights in Feb 2024

10/10 Excellent

Patti

Business traveller, Travelled with partner
Very clean!!!
Stayed 1 night in Feb 2024

10/10 Excellent

Bobby

Stayed 1 night in Feb 2024

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
Stay there whenever we're in Decatur (visiting family); convenient location, clean property and friendly staff.
Stayed 3 nights in Feb 2024

10/10 Excellent

Carla S

Best hotel in Mt.Zion, IL.
We were disappointed that the pool was closed b/c of a leak & wasn’t yet repaired. The staff is great & rooms & beds are comfortable, breakfast was also nice. Best place to stay in Mt.Zion!
Stayed 6 nights in Jan 2024

10/10 Excellent

Matt

Stayed 1 night in Jan 2024

4/10 Poor

Guadalupe

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Messy beds at first not the worst of it!
We booked here because the website said they had a pool. Unfortunately it was out of service, I do wish this had been started on the website. I would not have booked here. My adult special needs son was very disappointed. I just won’t trust Hampton Inn anymore.
Stayed 2 nights in Jan 2024

10/10 Excellent

Alan, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Great property with friendly staff. When I am in Decatur this is my first choice!
Stayed 1 night in Jan 2024

10/10 Excellent

Raluca, Ben Lomond

Stayed 1 night in Jan 2024

10/10 Excellent

Brenda

Stayed 12 nights in Dec 2023

10/10 Excellent

Robin, Decatur

Stayed 3 nights in Dec 2023

8/10 Good

Brian

Stayed 2 nights in Dec 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, comfortable bed. Clean, except for the pool!
Stayed 6 nights in Dec 2023

10/10 Excellent

Amy

Stayed 4 nights in Dec 2023

10/10 Excellent

Julie

Stayed 3 nights in Dec 2023

10/10 Excellent

Larry

Great Place to Stay
Great service, and super breakfast!
Stayed 2 nights in Dec 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Devon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

norman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Tim Tim

Liked: Cleanliness, staff & service, property conditions & facilities
We were here for a basketball tournament, great safe place to stay.
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Dec 2023

8/10 Good

Alan, San Diego

Great property close to the airport and shopping.
Stayed 1 night in Dec 2023

8/10 Good

Roberta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice location and the staff are friendly.
Stayed 4 nights in Nov 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn't get the thermostat to go over 70 degrees. The guy at the desk was nice enough to come up to my room and fix it for me. The only minor problem I had was that the water temperature in the shower was a little slow to react to adjustments. Otherwise, the hotel is excellent. I will be staying there again.
Stayed 1 night in Nov 2023

8/10 Good

john

Travelled with family
Liked: Cleanliness, property conditions & facilities
Location
Stayed 5 nights in Nov 2023

10/10 Excellent

Joel

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and breakfast.
Stayed 1 night in Nov 2023

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed, roomy bathroom & good breakfast.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a good place to stay in Decatur
We stay at this Hampton whenever we come to Decatur and it is always good. The service, the beds, the rooms and the breakfast are all good. We like the location too.
Stayed 1 night in Nov 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient! Multiple hiking trails in areas that are easy to drive to
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Dolores

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Overall good friendly staff easy efficient check in and out good value for the price
Stayed 1 night in Nov 2023

8/10 Good

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent... This was our 5th stay here and always first choice of hotels when visiting here.
Stayed 2 nights in Nov 2023